求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Service Concierge/Service Receptionist (Taipei)

  • 全職

Responsibilities
• Available to work on administrative activities such as purchase order, payment requests, vendor set-up and other management requests.
• Manage the vendor performance and cost control with the effective tools and skills.
• Timely budget and payment submission. Evaluate the performance of each vendor to bargain the best interest for Tesla.
• Order the supplies and facility maintenance. Well manage the cleaning vendor.
• Answer phones, directing calls to appropriate staff and taking messages as needed. Serve the customers courteously and find the appropriate answers as per the customer's questions. Ensure a great experience for customers.
• Communicate with callers in a professional, friendly and efficient manner. To be back up when service advisors are absent.
• Make sure the environment of reception is tidy and all facility/displayed food are in place.
• Effectively handle multiple priorities, organize workload, and meet deadlines.
• Work closely with the Service team to support the team to achieve KPI and customer satisfaction.

工作內容
• 能夠勝任行政事宜,例如採購訂單、付款要求、供應商設置,以及其他管理事務
• 運用有效的工具和技能管理供應商狀況以及成本控制
• 及時提交預算及支付項目,評估每家供應商的狀況以追求公司最大的利益
• 訂購耗材以及維修設備,有效管理清潔廠商
• 接聽電話,根據客戶需求將電話轉接給相關專業同仁並記錄內容
• 以專業、親切且有效率的態度與客戶溝通,依據客戶每個問題提供最適當的解答
• 適時支援服務顧問以確保客戶擁有最佳的服務體驗
• 確保接待櫃台整潔,所有的用品以及供應茶水整齊排列
• 有效地安排及處理多項事務,並在特定時間內完成工作
• 與服務團隊緊密合作,協助團隊達成KPI目標以及客戶滿意度

工作條件

  • 接受身份: 上班族、二度就業
  • 工作經歷: 三年以上
  • 學歷要求: 專科 大學 碩士
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
    中文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
  • 其它條件: Requirements
    • At least 3 years working experience in administration or accounting/ procurement related field.
    • Working in the service department is preferred.
    • An analytic, energetic, positive, mature and professional attitude.
    • The ability to multi-task in a fast-paced environment while remaining courteous in person as well as on the phone.
    • Show attention to details and accuracy. Fact oriented and good at figures.
    • Have the ability to work well under pressure and with a diverse range of personalities.
    • Good at excel (v-lookup/formula setting/pivot) and PowerPoint.

    工作條件
    • 具有行政/財會/採購等三年以上的相關工作經驗
    • 有服務相關經驗者佳
    • 善於分析並擁有積極樂觀、活力充沛、成熟專業的工作態度
    • 有能力承受壓力,在步調快速的工作環境下處理多項工作,並同時保持專業有禮的儀態
    • 注意細節與工作準確度,追求事實並對數字敏銳
    • 擅長MS Office,尤其是Excel(v-lookup/formula setting/pivot)及PowerPoint

福利制度

未填寫

更新日期:2020-08-14

應徵方式

  • 職務聯絡人: Tesla Recruiter
  • 聯絡E-Mail: 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: To apply, please email your English resume to Recruiting.TW@tesla.com with subject "Job title_Name".

    Only those who are qualified will be notified, thanks!

應徵分析

兩週內11-30人應徵
經歷分佈
新鮮人0%
1~3年4%
3~5年21%
5~10年17%
10年以上58%
學歷分佈
碩士及以上25%
大學71%
專科0%
高中4%
高中以下0%
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