求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2913-8123
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Air Import Customer Service Support

  • 全職

• To follow up on arrival notice, provide feedback the cargo status to customers and overseas stations, and make arrangement for delivery if needed
• Interface with subcontractors and truckers on delivery
• Issue preliminary claim to carrier or warehouse or subcontractors when the cargo has irregular condition or missing or overage
• Provide pre-alert to customers
• Carry out approved proposed improvement / changes on procedures and systems made by supervisors
• Follow up on delivery to customers until receipt of shipment
• Work within SOP and quotation from M&S and overseas offices
• Inform supervisors of any irregularities or problems that require assistance and to feedback on subcontractors’ standards and services
• Incident management – handles customers’ inquiries, complaints, claims follow up, verify credit terms and credit status, and coordinate with departments concerned on related issues

工作條件

  • 接受身份: 上班族
  • 工作經歷: 二年以上
  • 學歷要求: 專科以上
  • 語文條件: 英文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
  • 其它條件: - College graduated
    - Experience in logistic/forwarding industry (minimum 1 year)
    - Knowledge of local and overseas custom and regulations
    - Basic geography knowledge
    - Excellent communication and interpersonal skills
    - Excellent customer services mindset and skills
    - Good time management skills
    - Proficiency in MS Office applications (Word, Excel, Powerpoint & Outlook)
    - Good in Chinese & English (written and spoken)

福利制度

◆ 獎金
1.年終獎金
2.中秋及端午獎金
◆ 保險類
1.勞保
2.健保
3.員工團保
◆ 制度類
1.績效獎金
◆ 其他
1.健康檢查

更新日期:2019-08-05

應徵方式

  • 職務聯絡人: Emily Jhou
  • 聯絡E-Mail: 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: Please e-mail your full resume in English to: emily.jhou@panalpina.com

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人25%
1~3年0%
3~5年25%
5~10年25%
10年以上25%
學歷分佈
碩士及以上25%
大學75%
專科0%
高中0%
高中以下0%
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