求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2913-8123
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

IT Support Co-ordinator - (Contractor : 12 months)

  • 全職

*Operations
• Manage all technical infrastructures, services, users computing and local user support.
• Servers management: administration, setup, change management.
• Qualify and manage local needs in coordination with Regional/Central policy.
• Services provider and outsourced services management.
• Provide reporting and KPI on services.
• Maintain all technical documentation: processes, configuration, network diagram.
• Install or assist with the installation of hardware and peripheral components such as monitors, keyboards, printers, and scanners.
• Troubleshoot hardware, software and network connectivity problems.
• Prep end-user computers and apply pre-built images.
• Assist with evaluation of new equipment.
• Research and recommend innovative, and where possible, initiate automated approaches for system administration tasks. Identify approaches that leverage resources and provide economies of scale.
• Maintain accurate system inventory, documentation, storage, and security of equipment; obtain estimates for parts as required.

*Governance
• Manage local licenses and legal requirement.
• Apply best practices on ITIL processes.
• Adhere to applicable policies and procedures.

*Project Management
• Management of local technical projects.
• Support Regional/ Central project rollout.
• Provide project management knowledge and guidance.

*Business Support
• To gather, analyze and understand business requirements.
• Facilitate requirement gathering and process documentation.
• To prioritize users’ requirements and ensuring alignment with the organization’s objectives.
• Act as researcher and gather various facts and data from the users of the system to solve an issue or to develop a system.

*Disaster Recovery
• Ensuring and Maintaining daily backup are properly taken and sent to off-site.
• Performed yearly Disaster recovery exercise.
• Identify the IT equipment needed for Disaster Recovery.
• Assist the Regional IT Infrastructure Manager on contractual negotiation with third-party vendor.

工作條件

  • 接受身份: 上班族
  • 工作經歷: 五年以上
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: • 5 years of experience as service desk and end user environment support.
    • Experience in retail environment an added advantage.
    • Microsoft Server knowledge is a must have.
    • Project Management skills is a must have.
    • Strong knowledge and experience of technologies such as domains, group policies, effective permissions, DNS, Registries, DHCP, WINS, firewalls, ICP, proxy servers and other network devices.
    • Experience with Cisco VoIP systems (Call Manager, Contact Center, and Unity Connection).
    • Familiar with configuring and installing Windows Servers and workstations.
    • Strong knowledge on network.
    • Cisco and Palo Alto products experience is a plus.
    • Exposure to project work is desirable.
    • Good verbal and written communication skills, strong command of English Language.

    Skills & Abilities:
    • Excellent written and verbal communication skills.
    • Strong business and customer oriented mindset.
    • Ability to work on multiple projects simultaneously.
    • Ability to work independently, self-motivated, and self-managed.
    • Commitment to success and ability to work well in a team environment.
    • Strong analytical, investigation and logical skills.
    • Manage time effectively.
    • Ability to respond on a timely basis to management requests.
    • Able to function well in a virtual team environment.

福利制度

具市場競爭力的薪資福利結構
1. 每年評估並提供具市場競爭力的薪資結構
2. 年終獎金
3. 業績獎金, 特別獎金
4. 三節獎金, 生日禮品
5. 高額員工免費產品領用
6. 婚喪喜慶津貼
7. 優於勞基法之特別休假
8. 優於勞基法之休假規定
9. 年終餐聚

保險制度
1. 勞保, 健保, 退休金提撥
2. 團保

職涯發展訓練
1. 新人訓練課程
2. 專業訓練(願景與文化、管理與個人發展、專業培養)
3. 管理訓練(針對各階主管安排管理才能訓練)
4. 國內外輪調機會

更新日期:2019-06-14

應徵方式

  • 職務聯絡人: MS. Lin
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年0%
5~10年0%
10年以上100%
學歷分佈
碩士及以上25%
大學75%
專科0%
高中0%
高中以下0%
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