SOS Engineer (新店)

● 4+ Years Performs hardware imaging, distribution, demo set-up and end-user technical support
● Provides technical troubleshooting support based on operating system knowledge
● Recommends process improvements using scripts and workflow optimization techniques
● Performs installation, repairs and preventative maintenance on consumer electronics hardware and software
● Sets up and configures consumer electronics hardware environment for employees
● Performs shipping, receiving and inventory management activities for personal computing devices including but not limited to:
● Unpacking, validating devices, processing and receiving hardware into inventory Picking and packing hardware for intercampus delivery or domestic/international shipment
○ Maintains inventory records and data
○ Executes weekly inventory cycle counts
○ Sets-up / configures personal computing devices
○ Develops, tests, and maintains Help Centre documentation