求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Cymer - Field Service Engineer - Taichung - req18967

  • 全職

Introduction
Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources. Acts as a customer service advocate, instructing customers in the operation and maintenance of the system.

Job Description
Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site.
Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites.
Maintains and manages an assigned installation equipment base.This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.
Assists customers in the receipt, installation, and testing of company equipment.
Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.
Provides service education to customer’s service and operations staff.
Ensures that parts are available and as specified for service requirements.
Maintains appropriate tools are on hand and as required.
Travels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers.
Completes service, expense reports, and other administrative responsibilities in accordance with Cymer’s procedures and with supervisor’s approval.
Uses company technical documentation and provides feedback for improvement.
Performs other duties as assigned.

Education
Requires an Associate’s Degree with a technical emphasis and a minimum of four (4) year’s of field service engineering experience or a Bachelor’s Degree in a technical field with two (2) years of field service engineering experience.

Experience
Minimum of one (1) year experience in optics, laser, and/or semiconductor manufacturing equipment experience is preferred.
Laser and vacuum experience preferred.
Has led one installation or significantly contributed to the successful installation of products at multiple sites.
Requires experience using the following software packages: Excel, Word, PowerPoint, LabView, Internet Protocol, and Computer Networking.

Personal skills
Good written and verbal communications skills.
Ability to analyze data and report problems, to complete accurate, comprehensive service reports, and to communicate technical issues to other technical staff.
Ability to collect, translate, and analyze data and take action based on effectively report problems though written and/or graphical representation of data (detailed Post-Mortem Chronological Abstracts, trending analysis, failure statistics, etc.).
Excellent customer service skills, with a solid foundation in and an understanding of the importance of relationship building.
Intermediate level of technical knowledge of electronics.
Ability to facilitate resolution of technical challenges.
Ability to apply advanced knowledge of installation, maintenance/repair, and troubleshooting at both the module and system level, while seeking expertise of more senior field service engineers where required.
Ability to read and analyze opto-mechanical and electronic schematics.
Must be able to successfully meet customer site access requirements such as:background checks, safety training, and cleanroom access (gowning and breathing apparatus).
Ability to travel via air and auto approximately 20% of the time.
For regions - oral and written English language skills preferred.

工作條件

  • 接受身份: 上班族
  • 工作經歷: 不拘
  • 學歷要求: 大學 碩士
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: 未填寫

福利制度

我們的精英工程師團隊不斷在科技上尋求創新突破,挑戰科技極限。如果你擅長解決複雜的科技難題,挑戰物理法則,也具備清晰的思維能夠克服危機,歡迎你加入 ASML 的行列。ASML 提供的是一條長遠的職涯規劃,讓公司同仁都能在一個重視永續學習,鼓舞的企業文化,和優渥的福利環境中工作成長。

■ 保障年薪14個月
■ 年度績效獎金
■ 完善全球教育訓練計劃 (含ASML原廠技術及溝通管理職能訓練)
■ 健保
■ 勞保與團保公司100%由給付
■ 供應免費午餐
■ 免費定期年度健康檢查
■ 福委會旅遊補助、生育補助、結婚津貼、喪葬津貼、端午、中秋禮金
■ 退休金提撥
■ 提供健身房與閱覽室等設備
■ 資深員工年資獎
■ 生日禮品、聖誕節禮物、父親節或母親節禮品
■ 荷蘭母公司選擇權
■ 員工協助方案-專業的員工生活及工作諮詢
■ 優於勞基法之休假制度及彈性假期
■ 多元化之福委會社團活動,羽球社,籃球社,登山社,單車社..等
■ 林口辦公室提供交通車(由員工部分負擔)往返台北/林口地區

在ASML我們有:
■ 開放的企業文化
■ 不拘形式的工作環境
■ 簡單的企業組織結構
■ 新穎的硬體設施
■ 我們著重人才成長與發展
■ 我們能拓展國際視野,與來自不同國家背景的同仁共事

更新日期:2021-04-05

應徵方式

  • 職務聯絡人: Recruitment Taiwan
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內大於30人應徵
經歷分佈
新鮮人15%
1~3年27%
3~5年9%
5~10年18%
10年以上30%
學歷分佈
碩士及以上55%
大學42%
專科3%
高中0%
高中以下0%
一零四資訊科技享有網站內容著作權 © 2001- 2021 104 Corporation All Rights Reserved