求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Field Service Engineer

  • 全職

Location: Taiwan, Hsinchu

The Mission:
The Sales and Service Division (SSD) of TMO is charged with selling and servicing TMO products in geographical territories worldwide. The SSD Organization serves as the primary TMO contact to both potential customers and current customers alike, providing a range of value-added products and services and maintaining the highest levels of customer satisfaction.

The Position:
The Field Service Engineer is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Investigates and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Conducts on-site installations of the full range of FTMO systems and their associated options.

Responsibilities and deliverables include:

1. Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
2. Conduct on-site scheduled planned maintenance visits
3. Provide troubleshooting and repair support for customers and other field service personnel
4. Cultivate and develop positive working relationships with customers, system users and company personnel
5. Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
6. Complete and submit field service reports
7. Provide training for customers and users on system maintenance
8. Provide feedback to product quality teams
9. Provide appropriate input in writing updating and correcting various FEI system documentation
10. Provide input for various reports including identifying and isolating unique problems with system
11. Act as a subject expert and resource for training

The Requirements:

This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.
The successful candidate will possess the following combination of education and experience:

1. Typically requires a University degree or equivalent experience in electronic system troubleshooting
2. Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.
3. Experience troubleshooting and repairing ultra high vacuum and high voltage systems is highly desired.
4. Ability to deal effectively with customers
5. Excellent interpersonal communication skills
6. Proven ability to troubleshooting complex systems and subsystems down to component level
7. Literate in MS Windows software environments
8. Able to read and interpret schematics

工作條件

  • 接受身份: 上班族
  • 工作經歷: 五年以上
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: 未填寫

福利制度

勞保,健保,勞退
團體保險(含配偶及子女)
績效獎金(依照個人及公司績效)
員工體檢
年休假11天(第一年照比例)
週休二日
三節禮金

更新日期:2020-12-08

應徵方式

  • 職務聯絡人: Jolene Yee
  • 聯絡E-Mail: 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: Interested applicants, please submit your English resume/CV through Thermo Fisher career website.

    Click on this link to apply: https://jobs.thermofisher.com/global/en/job/137013BR/Engineer-Field-Service-II

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年100%
3~5年0%
5~10年0%
10年以上0%
學歷分佈
碩士及以上100%
大學0%
專科0%
高中0%
高中以下0%
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