ChromeOS Standard Operation Service Engineer

Performs hardware imaging, distribution, demo set-up and end-user technical support

● Provides technical troubleshooting support based on operating system knowledge

● Recommends process improvements using scripts and workflow optimizing techniques

● Performs installations, repairs and preventative maintenance on consumer electronics hardware and software

● Sets up and configures consumer electronics hardware environment for employees

● Performs shipping, receiving and inventory management activities for personal computing devices including but not limited to:

● Unpacking, validating devices, processing and receiving hardware into inventory ○ Picking and packing hardware for intercampus delivery or

domestic/international shipment

○ Maintains inventory records and data

○ Executes weekly inventory cycle counts

○ Sets-up / configures personal computing devices

○ Develops, tests, and maintains Help Center documentation

- Beyond the day-to-day, improve the ChromeOS partners experience by contributing to longer term projects and documentation efforts - Work closely with ChromeOS PEng Operations to provide seamless support to OEM/ODM/EMS/3PL