Cybersecurity Support Engineer 網路安全支援工程師 - Taipei (Req: 20033)

We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: - Strong knowledge of Network Access Control (NAC) concepts, 802.1X, RADIUS, SNMP, and network segmentation. - Solid understanding of network protocols and infrastructure (TCP/IP, VLANs, DHCP, DNS, routing/switching). - Familiarity with multi-vendor network environments (FortiGate, Cisco, Aruba, etc.). - Linux/Unix system administration experience, including CLI-based troubleshooting. - Working knowledge of Windows systems and AD/LDAP integration. - Experience with virtualization platforms and cloud-based deployments is a plus. - Strong diagnostic and problem-solving skills across Layer 2/3 and application-level issues. - Hands-on experience with FortiNAC or similar NAC products is a plus. - Scripting or automation experience (e.g., Python, Bash) is a plus. - Excellent communication and customer service skills. - Fluency in both spoken and written English. - Bachelor's degree in Computer Science, Networking, Cybersecurity, or a related field (or equivalent work experience). - Minimum of 3 to 5 years of hands-on experience in technical support, network engineering, or security operations, preferably in customer-facing roles. Why Join Us: At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.