【大夜班 遠端制×年薪保14】專案支援專員｜高額夜班津貼，靜夜高效最首選

【工作內容】 1. 第一線回覆B2B客戶需求，進行問題排查，並提供解決方式或提報給相關單位。 2. 協助處理日常業務及主管交辦事項。 【需求能力】 1. 具備獨立的英文讀寫能力，在即時通訊軟體上以英語文字形式與客戶應對。(工作中80%需要使用英文讀寫) 2. 對問題的理解能力與邏輯觀念佳，主動積極有責任感。 3. 抗壓性高，具備團體合作特質及對客戶服務有高度熱忱 --------------------------------------------------------------------- 【Job Responsibilities】 1.Serve as the first line of support for B2B clients by responding to inquiries, troubleshooting issues, and either providing solutions or escalating to relevant teams. 2.Assist with daily operations and tasks assigned by supervisors. 【Requirements】 1.Strong English reading and writing skills, capable of communicating with clients via instant messaging in English. (English will be used in approximately 80% of daily work) 2.Strong problem-solving skills with a logical mindset; proactive, responsible, and detail-oriented. 3.Ability to work under pressure, with excellent teamwork and a strong passion for customer service.