l As the local IT resource, coordinate with Swagelok corporate IT, to be responsible and accountable for the smooth execution of information systems in Taiwan region within the limits of requirements, specifications, costs, and timelines.
l Supervise the implementation and maintenance of company’s computing needs.
Respond to users’ requests, troubleshooting hardware/software issue.
Plan and execute annual PC renewal and manage IT assets.
Provide guidance and training to staffs on IT skills
Maintain servers and office network, diagnose and fix tech problems or identify system bugs that need to be corrected.
Maintain user profile and security groups.
Maintain inventory of software licenses and track compliance.
Coordinate with Swagelok Corporate IT department on IT related issues.
Manage IT related vendor performance.
Developing and implementing IT solutions which align with Corporate IT policy and strategy.
Project initiation, including AS-IS/To-be analysis, objective setting, and project organizing. Define the project plan; manage the project budget and following-up for execution, Monitor the project progress, provide the status update.
Planning, designing, implementing and evaluating the overall IT infrastructure setup and conducting regularly onsite check for backup, restoration, DR drill, and leading annual IT audit preparation.
Taking overall Infrastructure responsibility for continuous improvement. Documenting SOP, Setup clear KPI to define. Aligning with service delivery team to make sure all Infrastructure SOP are followed and meet the KPI targets.
•Supporting on business reports (SAP B1) as requested.
•Designing, developing, and maintaining BI system.
Strong management skill.
IT technology, ERP background is necessary.
Knowledge on business processes.
Experience with database management knowledge, familiar with database language like MS SQL, M Query, SAP HANA SQL.
· Strong skills in O365 applications, familiar with Outlook, Excel, Teams, SharePoint, One drive.
· Experience with Microsoft Cloud service. (M365 and Azure cloud)
· Knowledge of software development tools, theories, methodologies, and standards.
· Knowledge of network connectivity, integration, and protocols
Good communication and interpersonal skills
Strong general language skills of both English and Chinese.
