【Our Client】
One of the leading IT Services companies to be in the top 5 across its whole service portfolio of software services, infrastructure services and business process outsourcing.
【Roles】
A Technical Consulting Engineer for Technical Services is part of a highly skilled team in a cutting-edge technology supporting IOS-XR Operating system routers (ASR9000, Cisco 8000, NCS5500, CRS) & NXOS Switches (Nexus 3K,9K,5K, and 7K).
You'll provide second/third level technical support on a worldwide basis via phone, email, web and remote access for XR products such as ASR9000, Cisco 8000, NCS5500, CRS & NXOS Switches (Nexus 3k,9k,5K,7K). You have a working knowledge of Networking industry, products and protocols.
Your crisis management skills and ability to handle critical customer issues/problems are second to none. You strive to be an IOS-XR Technical Consulting Engineer that would be driving projects within the business unit and to be part of several engineering and Technical Content Delivery activities. You will work on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors.
【What You Will Do】
• Independently solves problems in broad, complex, and unique networks with mixed environments. Supports engineers from multiple teams as well as the field and aids them in problem resolution.
• Acts as a focal point for large account network problem resolution and provides
• Effectively manage the current and future requirement for lab to debug broad and complex problems
• Engineering Partnership Drive improvement in product Serviceability, New Product/Feature Incubation, Field Quality/Top Issues etc.
• Talent Development Conduct Training Programs/Mentoring for Technical Consulting Engineers
我們正在為外商客戶招募參與專案合作的資深網路工程師、網路顧問，在未來的工作中為全球網通大廠提供技術諮詢服務，受限於篇幅，如果您的專長符合以下任一領域並具備至少5年以上的工作經驗，歡迎投遞並向您進一步說明：
-Enterprise Data & R&S
-Data Center
-Internet Service Provider
-CyberSecurity
