台灣卡爾迪克股份有限公司

- 根據客戶訂單，連繫外包倉庫出貨給國內客戶 - ERP系統訂單處理與開立電子發票 - 處裡客訴與退貨事宜 The Sales CSR function is to take sales order, shipment and invoicing jobs for CBC Taiwan. • Receive sales orders via email, fax or Sales Rep to verify item, volume, price and timeline. • Check inventory status, prepare shipping documents and coordinate with warehouse to ensure timely and correct delivery. • Request for the modification for customer master file. • Process EGUI in JDE as well as prepare related documents per customer’s request to mail timely and efficiently. • Maintain billing files in accordance with company standard. • Monitor inventory consumption to advice Sales Rep proactively. • Reconcile and prepare payment requisition for warehouse rent, handling and delivery fees. • Handle customer’s complaints. • Make proper inventory adjustment or reclassification. • Reconcile JDE inventory records with 3rd party records.

- 根據存貨需求在ERP中建立訂單 - 聯繫供應商與報關行 - 處裡貨物索賠與退貨事宜 - 供應商主檔建立與維護 1. Process the procurement/export for chemicals, food ingredients to meet sales requirements with the right quantity and pricing. 2. Liaise with forwarder for custom clearance from port and airport to our warehouse and customer’s appointed destination. 3. Collects and organizes purchase orders and invoices in a timely manner and follow up with shipments & related documents. 4. Work with suppliers on the over-shipment, shortages, quality issue, and customers’ feedback. 5. Ensure on time arrival of incoming chemicals and minimum premium freight at all times. 6. Update indent order in JDE once the customers confirm the acceptance of the products. 7. Work closely with finance on purchases requisition for updating of foreign exchange hedge and provide all suppliers documents on time 8. Review Inter-office commission recognition for accounting records. 9. Apply and prepare certification per regulations, such as dangerous goods pass, certification for food ingredients. 10. Prepare sample arrangement with suppliers / warehouse to fulfill customers’ samples requests. 11. Maintain purchasing files in accordance with company standard. 12. Update inventory data in public drive.