瑞士商梅特勒托利多股份有限公司台灣分公司

歡迎具備半導體工程師、研究員、品管或研發經驗的您加入！即使您沒有行銷背景，我們也樂於發掘您的潛力，一同開創Segment marketing的新局面。 We are seeking a dynamic and results-oriented Segment Marketing Specialist to join our Marketing team. You will be responsible for developing and executing targeted marketing strategies within specific segments of the semiconductor industry to drive growth and expand market share. Your Role Responsibilities: 1. Conduct in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer needs within the target segment. 2. Track industry developments, including new technologies, competitive activities, and customer behaviors. 3. Utilize data analysis tools to extract key insights from market data and inform strategic decision-making. 4. Develop and execute market development strategies to expand market share, penetrate new customer segments, and drive profitable growth. 5. Identify and prioritize new market opportunities and develop plans to capitalize on them. 6. Collaborate closely with product application, sales, and other relevant teams to ensure alignment with business objectives and successful product launches. 7. Provide sales teams with the necessary market insights and competitive intelligence to effectively engage with customers. 福利：勞健保、公司員工旅遊、保障13個月月薪。優良舒適的辦公環境與友善親切的工作夥伴。扁平開放的企業風格，讓你自在發揮。休假遠優於勞基法。

METTLER TOLEDO工業產品部，我們專注於國內工業領域中的準確與防爆安全秤重與技術應用解決方案，客群廣布半導體、電子業、精密化工產業，在製藥業更是多個建廠專案的唯一秤重供應商。 我們的工作型態和發展多元，歡迎技職體系畢業或應屆畢業新鮮人加入我們的團隊。 以下是我們的職缺說明: 1.技術諮詢和產品宣導者角色 >透過建立良好的人際關係和理解關鍵要求的能力，能與現有和潛在客戶需求保持聯繫 >與銷售團隊合作，成為 MT 產品和解決方案的關鍵技術顧問和產品宣導者 >提供MT工業稱重設備，如控制器、荷重元、磅秤、軟體及相關配件相關的技術支援 >負責研究、設計和提出適合客戶功能和預算要求的稱重和控制系統 >有效傳達產業的合規要求和相應建議，展示 MT 在相關領域的市場領導地位和專業知識 2.服務內容與工作標準 >負責銷售前的支持工作，協助銷售團隊更瞭解客戶的實際技術需求 >透過研究設計圖、客戶需求表和相關客戶文件，來協助銷售團隊提供以符合成本預算的方案 >有效率地展開分配工作，在系統整體性能、儀器運行、控制器/儀器內部通信等方面 >支援、協助和配置MT的顯示控制器，並確保與其他設備進行適當的通信（例如。SCADA; PLC; HMI; display; load cells; printer等） >透過分析客戶環境中裝置、用品或服務應用的成本效益比，提出改造設備、服務、或流程等建議 >遵守客戶的現場操作程式/規則以及健康/安全/環境法規 >協助組織和開展產品培訓、內部和外部研討會 >協助與供應商、跨團隊合作和最終客戶合作的專案管理 >負責特殊項目的設計和執行專案協調、供應商/儀器的採購 上班地點: 台北市 11494 內湖區舊宗路二段171巷17號2樓

尋覓具有化學、物理或理工背景，略懂半導體製程的菁英 誰說求學時期主修理工科系，畢業後職場就只能擔任工程師？ 如果你不甘心在無塵室中 fine-tune 參數、專精於特定製程的一個片段。 如果你渴望看見產業全貌，掌握半導體科技與市場潮流、引領行銷策略、接觸企業高層決策者； 那麼這個職缺將為你打開嶄新的舞台。 你將擁有國際視野、跨國合作機會、業務決策影響力，成為科技產業中少數能運籌帷幄的儲備領導人才。 §適合學歷 / Preferred Educational Background： •大學以上，主修化學、物理或相關理工科系，並具備半導體製程知識者尤佳 Bachelor’s degree or above in Chemistry, Physics, or related STEM fields. Basic knowledge of semiconductor manufacturing is preferred. §理想經歷 / Ideal Experience： •有1至2年半導體廠製程工程師經驗者尤佳 1–2 years of experience as a process engineer in a semiconductor fab is highly desirable. §職務內容 / Key Responsibilities： • 與總經理及各部門一級主管緊密合作 Work closely with the GM and senior department heads • 專注於半導體市場與產業研究 Conduct semiconductor industry and market research • 規劃Go-to-Market策略 Develop Go-to-Market strategies • 主導Segment Marketing與策略分析 Lead segment-level marketing and strategic planning §人格特質 / Personal Traits : • 活潑、積極，對科技新技術抱有熱忱 Energetic and proactive, passionate about new technologies • 喜歡與人互動、溝通能力佳 Enjoys interpersonal communication and teamwork • 具備邏輯思考與策略判斷能力 Strong in logical thinking and strategic insight §工作環境 / Work Environment : • 彈性自由的工作氛圍 Flexible and open workplace atmosphere • 舒適人性化的辦公室環境 Comfortable, people-centered office environment • 充滿創意與友善溝通的團隊文化 Innovative, collaborative, and communicative team culture 請聯繫行銷部經理或總經理進一步了解職缺細節 Please contact the Marketing Manager or General Manager for more details about this position.

1. 解決客戶應用中的技術問題，並提供產品技術諮詢服務。 2. 翻譯原廠的技術、規格和行銷文件。 3. 提供客戶正確的產品規格和應用相關資訊，作為客戶設計產品的參考依據。 4. 協助業務人員進行現場演示或提供技術支援。 5. 進行樣品測試並統整數據。 6. 協助實驗室管理。 7. 化工或化學相關背景及經驗者尤佳。 8. 具有化學分析儀器（如滴定、酸鹼度、密度折射、UV、熱分析）使用經驗者尤佳。 9.協助與行銷部門溝通並規劃部門相關行銷活動 10.具備IT相關知識者尤佳。

加入Mettler Toledo Service，啟動你在專業實驗室設備領域的銷售職涯！ 你是否對科學產業充滿好奇且擁有良好的溝通能力並熱衷於與客戶建立長期合作關係？ 我們正在尋找一位具有熱情與組織力的 Inside Sales 內勤業務，專注於實驗室產品線的服務方案。您將成為銜接市場與客戶需求的關鍵推手，從報價、訂單管理到簡易技術支援，全程參與並主導銷售流程。此角色也將與行銷、技術與業務等部門密切合作，規劃促銷活動、撰寫行銷文案，打造高效的客戶體驗。這不只是一份銷售工作，更是創造價值、拓展客戶關係與參與產品策略的絕佳舞台。 -透過電話、電子郵件及其他線上溝通工具，聯繫潛在客戶與既有客戶，介紹實驗室產品線之相關服務與解決方案 -管理服務訂單從客戶需求報價至結案的完整流程，確保品質與時效，並追蹤客戶滿意度 -CRM系統維護，掌握客戶合約狀態，主動提醒續約、升級或延伸服務機會，提出合適的服務建議 -主導並協調跨部門合作（如行銷、技術服務、業務團隊），規劃並執行服務產品的促銷活動與行銷文案 -針對部分實驗室產品提供簡易的技術支援與初步故障排除，協助客戶即時解決問題 -持續建立良好客戶關係，提升客戶黏著率與品牌忠誠度，協助制定客戶關係管理策略，提升再購與交叉銷售機會 -達成個人及團隊銷售目標，定期回顧績效與提出改善建議

工作內容: 1.使用並管理CRM系統（Customer Resource Management），維護客戶資料與服務紀錄。 2.維護並安排客戶報修案件之處理流程，確保案件即時分派與進度追蹤。 3.依據現有標準流程靈活處理個案，提升資源使用效率與客戶滿意度。 4.協調內部工程師資源，規劃案件排程，掌控處理時效與服務品質。 5.根據客戶反饋、實務經驗及市場需求，提出流程優化與服務提升建議 我們希望你具備以下特質: 1.良好友善的溝通能力與臨場反應，能處理各類突發狀況。 2.對流程設計與改善具高度熱忱，樂於從中提升效率與顧客體驗。 3.樂於學習、勇於挑戰，擁有持續成長的動力。 職能發展: 1.擔任本職務將培養出良好溝通協調能力、邏輯思維與良好的優先排序和掌握重點能力。 2.能在多方stack holder情況下做最佳決策、對公司全盤運作有貫穿理解， 3.經由溝通協調、數據分析與排程管理等多面向訓練與實務經驗，有助於建立跨職能的思維模式，可為未來進階發展打下深厚基礎。 4.技術、業務與客戶端多方合作的豐富經驗。 5.提供完整教育訓練，能夠完整了解公司的所有產品線。

Your Role Responsibilities: 1. Develop and execute comprehensive offline & Email marketing campaigns to promote brand awareness and achieve business objectives. 2. Collaborate with cross-functional teams to align offline & online marketing strategies with overall business targets. 3. Create and excute impactful offline campaigns, such as seminars, brochures, flyers and telemarketing, to effectively communicate key messages and promote products or services with commercial team. 4. Develop and execute comprehensive Email Marketing strategies, from planning and content creation to scheduling and deployment, ensuring every email achieves maximum impact. 5. Collaborate with commercial team to create campaign-specific materials aligned with brand identity. 6. Plan and create appealing giveaways to enhance brand image and facilitate market communication. 7. Conduct market research to identify opportunities, monitor industry trends, and provide insights for campaign optimization. 8. Track and analyze event performance metrics, providing post-event reports and insights for continuous improvement. 9. Monitor and analyze the performance of offline & Email marketing efforts, utilizing metrics to measure success and adjust strategies to maximize ROI. 福利：勞健保、公司員工旅遊、保障13個月月薪。優良舒適的辦公環境與友善親切的工作夥伴。扁平開放的企業風格，讓你自在發揮。休假遠優於勞基法。

The Digital Marketing Specialist will play a pivotal role in developing and executing digital marketing strategies to enhance brand visibility, drive website traffic, and generate leads. This individual will be responsible for managing various digital channels, analyzing performance metrics, and implementing optimization tactics to maximize ROI. The ideal candidate is creative, data-driven, and adept at leveraging digital platforms to achieve marketing objectives. Your Role & Responsibilities 1. Develop and implement comprehensive digital marketing strategies to increase brand awareness, engagement, and conversions through email marketing, webinar, Line, Social Media, and SEM(SEO and SEA/PPC). 2. Coordinate and manage all aspects of webinar logistics, promotion, execution, and performance analysis. 3. Develop and execute targeted email marketing campaigns, including list management, content creation, and performance analysis. 4. Lead the development of comprehensive SEM strategies aligned with business goals. 5. Collaborate with cross-functional teams, including sales, product marketing and service engineer to ensure alignment and consistency across marketing initiatives. 6. Optimize acquisition funnels so that we understand where and how to invest in our most efficient digital channels, including own media and paid media. 7. Monitor and analyze campaign performance using analytics tools(Adobe Analytic), to measure the effectiveness of digital marketing efforts and identify areas for improvement based on data-driven insights. 8. Support team to plan and execute multi-channels digital marketing campaigns to achieve target KPI. 9. Provide regular reports and insights to management on digital marketing performance, highlighting successes, challenges, and opportunities for growth. 10. Support Local IT (20%): Provide technical support to local staff, including troubleshooting hardware and software issues. Hard & Soft Skills: 1. Proficient in both written and spoken English. 2. Strong analytical skills and experience with SEM tools(e.g., Skai ) 3. In-depth knowledge of SEO best practices, search engine algorithms,and ranking factors. 4. Email Marketing Platforms: Familiarity with basic email campaign management 5. Proven experience in digital marketing roles, with a strong track record of success in developing and executing digital strategies. 6. Proficiency in digital marketing tools and platforms, including but not limited to Google Analytics, Google Ads, email marketing software, and Line. 7. Be an independent contributor and a collaborator at the same time, and have a leadership mindset. 8. Detail-oriented, proactive in problem identification, clear logical thinking, and possesses problem analysis, resolution, and communication skills. 9. Demonstrates qualities such as customer service orientation, responsibility, proactive approach, and strong willingness to learn. 福利：勞健保、公司員工旅遊、保障13個月月薪。優良舒適的辦公環境與友善親切的工作夥伴。扁平且開放的企業風格，讓你自在發揮。休假遠優於勞基法。