德商曼菲斯電子有限公司台灣分公司

• This position is responsible for developing and maintaining software tools and applications related to flash products (eMMC, SSD, and SD) and providing technical support to meet the needs of internal teams. • This role requires close collaboration with FAEs, product teams, and testing teams to ensure that software solutions can effectively support product and internal requirements in a timely manner. • Collaborate with the team to develop and optimize applications and tools that assist FAEs in providing fast customer support. Develop and maintain software for analyzing and testing products including eMMC, SSD, and SD cards to ensure accurate performance and status monitoring. • Work with cross-functional teams (Product Management, Software, Process Engineering, Quality Assurance, and Sales) to support product integration and issue analysis. • Write and maintain technical documentation, including software specifications, user manuals, and maintenance guides.

• This position will be responsible for providing technical support on flash products including eMMC, SSD and SD/uSD cards for customers. • This position will work closely with customer application engineers and collaborate with internal sales and product team to resolve product application related issues. • Competent to work independently with cross functional departments. (PM, SW, PE, QA, Sales). • Responsible for technical relationship with the customer, customer engineering requirement follow-up, design in support and failure analysis. • Responsible for technical documentation (Datasheet and product spec management), as well as customer specific requests related to design in and user guide.