奧義智慧科技股份有限公司

【What You Will Do】 We are seeking proven sales performers to expand our customer base in the Security portfolio within Taiwan. This is a role for someone who is great at both nurturing and growing within install-based accounts and hungry for new business success. You will manage and drive the full sales cycle of deals in your specific territory through direct approach and sell through with distributors. This is a great opportunity for a strong account manager with a proven track record of high value solution selling in a Software-as-a-Service environment. You will contribute to our exponential business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of the CyCraft family. Ability to manage existing enterprise customers to continuously upsell and cross-sell into those accounts • Driving new business in existing and new accounts with continuous development of long-term pipeline to increase CyCraft's share of wallet • Establish a professional and trusted relationship with customers and prospects, from the C-level to the Operational level, developing a core understanding of the unique business needs of the customer within their business vertical • In-depth knowledge of customer's business model, organizational structures, business processes and financial structure • Demonstrate the ability to leverage CyCraft's portfolio of products and services to change the playing field against our competition • Know strengths and weaknesses of key competitors and using this knowledge to your advantage during a sales cycle. • Work with key business partners in the wider eco-system of distribution and SI to formulate the right plan for the territory

【What You Will Do】 We are seeking proven sales performers to expand our customer base in the Security portfolio within Taiwan. This is a role for someone who is great at both nurturing and growing within install-based accounts and hungry for new business success. You will manage and drive the full sales cycle of deals in your specific territory through direct approach and sell through with distributors. This is a great opportunity for a strong account manager with a proven track record of high value solution selling in a Software-as-a-Service environment. You will contribute to our exponential business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of the CyCraft family. Ability to manage existing enterprise customers to continuously upsell and cross-sell into those accounts • Driving new business in existing and new accounts with continuous development of long-term pipeline to increase CyCraft's share of wallet • Establish a professional and trusted relationship with customers and prospects, from the C-level to the Operational level, developing a core understanding of the unique business needs of the customer within their business vertical • In-depth knowledge of customer's business model, organizational structures, business processes and financial structure • Demonstrate the ability to leverage CyCraft's portfolio of products and services to change the playing field against our competition • Know strengths and weaknesses of key competitors and using this knowledge to your advantage during a sales cycle. • Work with key business partners in the wider eco-system of distribution and SI to formulate the right plan for the territory

【Job Content】 • Coordinate with development, QA , and support teams to drive progress of software release cycle for delivering security products to the global market. • Provide guidance and support for other team members to understand product objectives and development schedule. • Coordinate with managers to transfer market demands and customer needs to actionable development plan. • Hold meeting to track requirement, technical Issues, and schedule. 【Skills and Qualifications】 • Working knowledge in applying program life cycle. • Familiar with version control and issue tracking tools such as Git, Gitlab, Jira. • A sense of self-motivation and teamwork.

【Job Content】 • Support effective communication and coordination across cross-functional teams • Assist Technical Program Manager in coordinating with development, QA, and support teams to help track the software release process for security products • Help prepare and organize project documents such as schedules, requirement summaries and release notes 【Skills and Qualifications】 • Willingness to learn and engage in cross-functional communication and coordination • Basic understanding of the software development life cycle or project workflows • Familiar with version control and issue tracking tools such as Git, Gitlab, and Jira is a plus

【工作內容】 1.售前技術展示與產品演示： 根據潛在客戶的需求，客製化並執行產品和解決方案的技術演示(PoV)，清晰闡述產品功能、優勢及應用情境。 2.需求分析與解決方案設計： 深入了解客戶業務痛點與技術需求，與業務團隊緊密合作，共同設計並推薦符合客戶目標的技術解決方案。 3.技術方案撰寫與協作： 負責編寫技術建議、規格書 (RFP/RFI回應)、解決方案架構圖及相關技術文件，確保內容的準確性與完整性。 4.銷售團隊支援： 提供銷售團隊專業的技術支援與諮詢，協助業務人員克服技術障礙，加速銷售週期。 5.市場與產業洞察： 關注產業趨勢、競爭對手動態與新興技術，提供產品開發與市場策略的建議。 6.客戶關係建立： 作為客戶與內部技術團隊之間的橋樑，建立並維護良好的客戶關係，提升客戶滿意度。 7.內部培訓與知識分享： 定期對內部銷售與技術團隊進行產品知識及技術培訓，分享最佳實踐。

Our team has extensive experience in web development and design. We are committed to providing user-friendly and high-performance to ensure that our products fully meet the needs of our users. Our department emphasizes teamwork and continuous learning, and constantly pursues technological innovation and best practices. 【Job Content】 • Design fancy frontend/UI based on UX specifications • Optimize applications for maximum speed • Collaborate with back-end developers and web designers to improve usability and deliver security product to global market • Maintain and improve website • Create quality mockups and prototypes • Stay up to date on emerging technologies 【Qualifications】 • At least three years’ experience in front-end development using React. • Experience with web UI technologies - Bootstrap, CSS, SCSS, SASS, CSS-in-JS, ECMAScript. • UI frontend technologies expertise to develop RWD website. • Familiarity with browser testing and debugging • Basic knowledge of RESTful API integration. • Experience interacting with designs using tools like Figma. • Experience with Git and GitLab CI/CD. • A sense of self-motivation and teamwork. • Enthusiastic about testing and performance. • Open-minded and willing to learn new tools, technologies, and frameworks to develop clean, testable and maintainable components in ReactJS.

The software development team is dedicated to creating reliable, secure, high-performance software products. Our department emphasizes teamwork and continuous learning, and constantly pursues technological innovation and best practices. 【Job Content】 1. Responsible for security products development and meet the established standards of quality including reliability, usability and performance required for distribution and the market. 2. Build efficient back-end features in Python. 3. Improve functionality of existing systems. 4. Co-work with frontend/QA team for better software release cycle. 【Qualifications】 1. Solid knowledge of python programming. 2. Experience with Restful API development. 3. Experience with Django frameworks and SQL based application. 4. A sense of self-motivation and team work.

【DevOps Engineer Job Description】 We are looking for a passionate DevOps Engineer to build and maintain efficient, reliable software delivery and operations processes. This role blends DevOps and SRE best practices, allowing you to contribute to the entire lifecycle of development to deployment while ensuring high availability and scalability in production environments. 【Job Content】 - Collaborate with development teams to optimize application performance, stability, and deployment processes. - Develop and manage infrastructure as code (IaC) using tools such as Terraform, Ansible, or CloudFormation. - Design and maintain CI/CD pipelines to enable automated builds, testing, and deployments. - Set up and maintain application and system monitoring and alerting using tools such as Prometheus, Grafana. 【Required Qualifications】 - Proficiency in at least one scripting language (e.g., Python, Bash, or Go). - Proficiency in DevOps tools such as Jenkins, GitLab CI/CD. - Hands-on experience with container technologies (e.g., Docker) - Experience with cloud platforms (AWS, GCP, or Azure) and related services. - Linux system administration skills, including performance tuning and troubleshooting. - Knowledge of monitoring systems and tools like the ELK stack, Prometheus, or Grafana.

【MISSION】 Support clients in post-implementation usage, provide technical and operational assistance, and analyze customer data to ensure product adoption and success. 協助客戶完成 SaaS 產品導入後的使用追蹤、日常技術支援與數據分析，確保產品正常運作並支援客戶成功目標達成 【MAIN PURPOSES】 1. Provide product usage guidance, technical support, and issue tracking post-deployment 負責客戶導入後使用說明、技術支援與問題追蹤 2. Assist users in understanding API flows and product features, offering operational tips 協助使用者理解 API 整合流程與產品功能，提出操作建議 3. Collect and analyze adoption, CHS, and NPS data to deliver insight reports 蒐集與分析採用率、CHS、NPS 數據，提供洞察報告 4. Support post-sales incident response and collaborate with SOC/IT for issue resolution 支援資安事件處理流程，與 SOC／IT 團隊協作追蹤事件狀況 5. Contribute to change impact assessments and coordinate training for clients 協助進行變更影響評估與客戶培訓安排 6. Help prepare renewal summaries and commercial documents to support CSMs 協助準備續約資料與商業建議文件，支援經理完成商業目標

【部門簡介】 IT部門是公司運作的核心，負責管理和維持資訊基礎設施的穩定。 部門由資安長領導，密切協作各部門以解決各式技術挑戰。 主要職責包括資通系統的維護與升級、資訊安全設計與維護、軟硬體的採購建議、協助資安相關驗證的導入及施行與確保網絡系統的穩定。 IT部門致力於提供創新解決方案，以提高公司整體效率。 未來，我們目標是持續推動技術創新，確保在快速變化的市場中駐守競爭優勢。 【工作內容】 1. 提供公司同仁IT技術支持，進度追蹤，並與相關單位協調 2. 管理及維護IT系統，包括伺服器、NAS及Helpdesk基礎運作 3. 維護ISO27001及ISO9001相關文件管理、協調與紀錄追蹤，確保符合規範與稽核需求 4. 執行資安任務，例如弱點掃描、漏洞修補、資安教育訓練及資安課程宣導 5. 進行系統監控、資料備份及復原演練 6. 與供應商及其他部門協作推動IT相關專案 7. 支援其他IT內部專案，協助文件管理與進度追蹤 8. 執行主管交辦事項

【工作內容】 1. 管理辦公室日常行政作業，包含：接待訪客、電話接聽、包裹收發、設備維護 2. 維護辦公室物資，協助辦公用品補充、餐點訂購 3. 協助資產與財務管理，含公司財產、文宣品庫存、零用金管理與核銷 4. 規劃及支援內部活動，確保活動順利進行 5. 整理與維護行政文件，確保資料完整與妥善歸檔 6. 執行主管指派事項，靈活應對臨時需求

【工作內容】 1. 內容製作與管理：負責研究、撰寫、編輯及更新多元內容，包括客戶案例、白皮書、新聞稿、廣告文案、社交貼文、網站內容等，確保內容具專業性並符合行銷需求。 2. 制定並執行海外行銷年度活動：規劃與執行年度內容行銷計畫，並整合實體及線上活動，與經銷代理商緊密合作，執行市場行銷活動。 1. Content Creation and Management Responsible for researching, writing, editing, and updating diverse content, including client case studies, white papers, press releases, ad copy, social media posts, and website content, ensuring professionalism and alignment with marketing objectives. 2. Plan and Execute Annual Overseas Marketing Activities Develop and implement annual content marketing plans, integrating offline and online events, and collaborate closely with distributors to support the promotion and execution of marketing initiatives in overseas markets.