台灣安東帕有限公司

業務工程師Technical sales representative - 負責Anton Paar儀器銷售與技術討論 工作職責: -進行區域內的業務拜訪，制定並執行銷售計劃，達成業績目標 -開發新客戶，並維持與現有客戶的良好關係 -簽訂銷售合約並確保貨款回收 -協助舉辦市場行銷活動，追蹤潛在商機 -追蹤市場發展，收集競爭資訊 -負責儀器操作、安裝、教育訓練及基本故障排除 -按公司規定使用CRM系統管理客戶資料與銷售進度 資格需求: -具備材料機械特性分析儀器知識及實際操作經驗 (熟悉奈米壓痕、奈米刮痕、磨耗測試等機械特性儀器者優先) -基本英文口語與書寫能力 -具有材料、化工或相關工程學科背景 -具備業務開發能力，積極開發市場 -獨立思考、解決問題的能力 -良好的溝通協調及團隊合作能力 -願意出差（國內或國外） 無業務經驗者或應屆畢業生可應徵，公司會提供產品與業務培訓 請提供中英文履歷，若具備Toeic成績單則更具競爭力 履歷資格不符者恕不主動回覆

Service sales specialist is an important role in Anton Paar to ensure long-term service revenue growth and momentum. In this role, you will promote service products to fulfill customer needs and consult customers in regards to service offers including preventive maintenance, warranty extensions, calibrations, trainings and even other customized service product. Essential functions and general responsibility: • Forecast and monitor service revenue and service coverage rate on quarterly / yearly basis as required • Contacts customers proactively to promote warranty extensions, preventive maintenance and other service products • Consults customers in regards to service offers • Manages ‘Auto-Tasks’ for START service sales • Determines appropriate pricing, including discount levels based upon guidelines provided by the service manager • Creates, manages and checks quotes and service contracts • Prepares service price quotes, orders, delivery notes, and invoices • Answers customer questions (via email and telephone) about service status and other related topics • Supports service marketing activities to promote service • Supports materials management for maintenance service • Maintains department files and records • Monitoring of data quality in CRM • Generally, supporting Service people in all the processes, but NOT taking care of technical issues. • Substituting each other within in the country / or within the region. • Answering the phone and forwarding information to Service. • Checking the general mail boxes (service) to take care of incoming e-mails. • Facility as well as fleet management and IT coordination to the Helpdesk at the head office. • In case the employee is on vacation or not in the office, the telephone needs to be handled by the local colleagues. In regards to SAP processes, the Administration will take care of the daily business. Your profile: • Associates degree in business or 2 years of experience in an sales role • Experience for the scientific instrument business will be a plus • Two or more years in customer facing role, exceptional customer service skills • Excellent time management, prioritizing, and organizational skills are essential for all Service Sales Specialists • Strong verbal/written communication and interpersonal skills • Skilled in using MS office and ERP/CRM systems • Good communication in English • A valid drivers license We provide the following benefits: • Already 12 paid vacation days in your first year, which increases every year • Max. 4 days of fully paid sick leave per year • Annual health check + group insurance • Company laptop + phone with unlimited internet • Regular team activities • Weekly free English class