找頭鹿 智能客服
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公司介紹
產業描述
寵物食品
電話
暫不提供
員工人數
50人
地址
台北市南港區三重路19之11號15樓 (南港軟體工業園區)
公司簡介
皇家寵物食品始於1968年，由法國南部一位獸醫創立，是寵物健康營養領域領先的全球性公司。2002年，皇家加入全球最大的食品集團之一-瑪氏集團，成為瑪氏集團的寵物護理事業部中一個重要的業務單元。皇家寵物食品所有產品都在法國設計和配製。確保品質和食品安全是公司的第一要素，我們的所有原材料都通過嚴格檢查，只有100%合格且可回溯的產品才會被採用。我們始終堅持以犬貓為中心，通過科學研究及觀察，不斷創新。我們與來自世界各地的營養師、繁育場主和獸醫組成的專家隊伍通力合作，精心定制了200多種營養配方以精確滿足各種要求。 同時，瑪氏集團及皇家大中華區（包括中國大陸、香港及臺灣地區）已連續四年榮登“大中華區最佳職場”榜單，是唯一一家連續四年均上榜的食品和快速消費品企業。 Instagram：@royalcanintaiwan FB粉絲團：https://www.facebook.com/RoyalCaninTW
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主要商品 / 服務項目
法國皇家寵物食品
福利制度
法定項目
其他福利
勞保、健保、團保(包括配偶、子女，團保保費由公司全額負擔) 完整職前及在職訓練、多元線上學習資源 優於勞基法給薪病假及特休天數 績效獎金 員工健康檢查 三節禮金、生日禮金、結婚及生育禮金 彈性上下班時間、可遠端工作(視職務內容而定) 交通津貼&電信費用補助 員工購優惠 年資獎 慶生會及家庭日活動
工作機會
8/23
Financial reporting and analysis (75%):
• Provide the financial management reports (including daily/weekly/periodic/quarterly management reports, Group & Statutory reports) and analyses to trigger business discussions and facilitate effective decision making
• Assess status of reporting and analyses at business level and provide actionable recommendations on what to stop / continue and start
• Continuous improvement of financial reports by exploring automation, streamlining the process and standardizing reports across pillars and TW&HK markets, as well as leveraging global digital tools – closely partnering with Cluster FP&A Manager and Cluster Controller
• Support SRM analysis and initiatives by partnering with Sales and Marketing team, including pricing, portfolio optimization, and TE analysis
• Conduct analysis of profitability by customer and by product in accordance with management needs
• Involve and contribute to S&OP+ steps, especially PDMR / SMR and IRR
• As Supply Chain Business Partner lead, support the tracking, analysis and planning of Logistics costs and Inventory for both markets with continuous focus on driving forecast accuracy improvement
• As Online / EC Business Partner lead, support the development and creation of a clear and structured online reporting that answers and meets demand team and LT requirements
• Closely work with DT team to digitize and automate reporting locally
• Develop new Cash model in partnership with CFO and FP&A Manager
• Responsible for Finance to non-Finance education champion for the cluster to provide regular and up-to-date training sessions
Sa4 (cube) Champion (15%):
• Build expertise in Sales and Finance cubes functionality – through dedicated training and practices
• Educate and deliver training to HK and TW associates on how to access data and generate reports
• Manage transition from Sa4 to data lake and inter lake, RC new data management systems
Governance and system (10%):
• Ensure the compliance of internal control policy in accounting and reporting process
• Participate in the internal control improvement and internal & external audit when needed
8/28
1. 負責指定區域內門市拜訪，並使其貨架排面符合皇家陳列準則
2. 透過門市拜訪取得訂單，並協助客戶處理商品退換貨等服務
3. 維繫門市客情使其訂單極大化，並回報市場資訊
4. 機動性配合執行部門任務(例如：展場活動支援及協助跨區專案執行等)
5. 執行KPI品項推廣
6. 執行主管交辦事項
8/28
1. 負責指定區域內門市拜訪，並使其貨架排面符合皇家陳列準則
2. 透過門市拜訪取得訂單，並協助客戶處理商品退換貨等服務
3. 維繫門市客情使其訂單極大化，並回報市場資訊
4. 機動性配合執行部門任務(例如：展場活動支援及協助跨區專案執行等)
5. 執行KPI品項推廣
6. 負責區域: 台中寵物店業務（主要負責範圍依公司安排為主）
7. 執行主管交辦事項
8/28
1.團隊合作與成員分享資訊、支持和協作，以獲得協同效應並實現團隊目標
2.溝通並執行銷售計畫以實現公司目標和指定的KPI
3.透過有效和優質的銷售拜訪與現有及潛在客戶保持良好互動關係
4.對獸醫和診所工作人員實施產品清單、產品詳細說明和培訓，確保在現場傳遞正確的知識和品牌訊息
5.分析評估商機，提出負責區域或特定客戶的發展方案，即時回饋市場動態
7.與跨部門合作，確保在營運和客戶異議處理方面提供優質體驗和高服務水平
8.在現場活動中遵守所有公司政策、程序和商業道德準則。 積極參與公司/部門會議、產品知識培訓和簡報
1. Work as a team to share information, support and collaborate with team members to gain the synergies and achieve team target
2. Communicate and execute sales plans to achieve company’s objectives & assigned KPI targets
3. Responsible for developing new accounts, maintaining a strong relationship with existing and prospective customers by effective and quality sales calls
4. Implement product listing, product detailing and trainings to vets and clinic staff, ensure correct knowledge and brand message delivered in field
5. Conduct business review and plan with at least A & B customers to optimize the product mix and growth opportunities
6. Analyse and assess business opportunities, come up with development proposal in responsible territory or with specific accounts, feedback market news in the timely manner
7. Liaise with cross functions including Finance, Supply Chain, S&C, Trade Marketing to ensure the delivery of premium experience and high service level in terms of operation and customer objection handlings
8. Assist and participate in marketing events of new customer recruitment, consumer activations and consumer education activities such as seminars, trade events, and compound samplings, etc
9. Adhere to all company policies, procedures and business ethics codes in field activity. Actively participate company/department meetings, product knowledge training and briefings
7/25
1.團隊合作與成員分享資訊、支持和協作，以獲得協同效應並實現團隊目標
2.溝通並執行銷售計畫以實現公司目標和指定的KPI
3.透過有效和優質的銷售拜訪與現有及潛在客戶保持良好互動關係
4.對獸醫和診所工作人員實施產品清單、產品詳細說明和培訓，確保在現場傳遞正確的知識和品牌訊息
5.分析評估商機，提出負責區域或特定客戶的發展方案，即時回饋市場動態
7.與跨部門合作，確保在營運和客戶異議處理方面提供優質體驗和高服務水平
8.在現場活動中遵守所有公司政策、程序和商業道德準則。 積極參與公司/部門會議、產品知識培訓和簡報
1.Work as a team to share information, support and collaborate with team members to gain the synergies and achieve team target.
2.Communicate and execute sales plans to achieve company's objectives & assigned KPI targets.
3.Responsible for developing new accounts, maintaining a strong relationship with existing and prospective customers by effective and quality sales calls.
4.Implement product listing, product detailing and trainings to vets and clinic staff, ensure correct knowledge and brand message delivered in field
5.Conduct business review and plan with at least A & B customers to optimize the product mix and growth opportunities
6.Analyse and assess business opportunities, come up with development proposal in responsible territory or with specific accounts, feedback market news in the timely manner
7.Liaise with cross functions including Finance, Supply Chain, S&C, Trade Marketing to ensure the delivery of premium experience and high service level in terms of operation and customer objection handlings
8.Adhere to all company policies, procedures and business ethics codes in field activity. Actively participate company/department meetings, product knowledge training and briefings
7/25
1. Stakeholder Engagement & Health Affairs
(1) Enhance and build relationships with key and next gen KOL in the veterinary community
(2) Serve as the primary contact with vet industry and professional bodies.
(3) Assist and discuss Veterinary NPD discussions.
2. Education & Training
(1) Create and update the material for all product trainings, including new product launches, for Sales and Corporate Affairs associates, tailored for their functional requirements.
(2) Deliver pet nutrition/product training to needed associates including general lecture, orientation and specialized knowledge for Sales consultancy need.
(3) Deliver training for vets and professional associations and universities through the formats of e-learning/ in person presentation, seminars/ conferences.
3. Business Projects:
(1) Work strategically to leverage and ally with more pet health organizations who hold the same value as Royal Canin.
(2) Lead and drive business critical projects assigned by LM as required for the company
9/01
Loyalty Program Management (BA – 60%)
(1)Collaborate closely with internal stakeholders to create LINE function improvements that cater to the broader business and marketing needs
(2)Drive improvement on LINE and databases to capitalize on business opportunities
(3)Implement CRM activities including but not limited to loyalty program and member redemption
(4)Understand loyalty system and different touch points to help and improve user interface design
(5)Collaborate with internal and external parties on the member communication plan and schedule
(6)Launch CRM campaigns on time and achieve business goals
(7)Provide administrative support for the achievement of overall objectives and coordinate with relevant parties for necessary follow-up actions
Project Management (System Integration) (PM – 40%)
(1)Perform project management duties and work with other teams for system integration
(2)Effectively plan, manage and co-ordinate the execution of project management to ensure quality deliverables, on time involving within scope & within budget
(3)Assist the administration, system configuration, testing and maintenance between global & local data systems/APP
(4)Coordinate and handle communications between global project teams, technical teams and local brand team for system implementation, bug fixing, testing, training and related documentation.
(5)Assist to develop and review requirements, specifications, business processes and recommendations for the proposed solution from various parties
(6)Preparation of documentation, including but not limited to such as scope of work, user requirements, technical brief, project schedules, meeting minutes, set-up procedures, testing procedures
(7)Provide professional recommendations both internally and externally (global project team, 3rd party vendors) on issues that may arise from project planning, execution, and integration
(8)Other ad hoc duties as assigned by team lead.
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