酷澎股份有限公司

Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。 職位: Principal, Brand Management 主要職責: • 識別與開發供應商，包含完成所有文件，制定計劃和 KPI 管理結構以推動業績 • 商品採購，專注於快速消費品 • 議價與供應商談判 • 供應商及品項管理 • 制定一個有效和準確的系統來監控採購訂單 • 每周向主管提交採購訂單報告，包含已結案的發票單號 • 與管理團隊合作，確保所有交貨滿足指定的訂單，並報告任何延期或缺貨的產品 基本要求: • 8-15年BD、銷售、零售、快消品相關經驗 • 有跨部門和跨市場利益相關者合作的經驗 • 能夠優先處理工作並找到方法解決複雜、快速變化的問題 • 有良好的分析技能和影響/說服內部和外部人員的能力 • 具備英語能力 (加分) 招募流程: 申請審核 - 試算表測驗 - 2場視訊面試 - 錄取通知書 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項: 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Our new FP&A team is hiring Marketing FP&A talents to contribute to improving key financial metrics and devise measures to resolve issues identified through high-level data analysis. This person will also support with formulating long-term solutions to bridge financial decision-making for Coupang's leaders. What you will do: 1. Financial Modelling & Forecasting: - Develop, maintain, and enhance sophisticated financial models for performance marketing campaigns (e.g., Google Ads, Meta Ads, programmatic, affiliate marketing). - Forecast key performance indicators (KPIs) such as Customer Acquisition Cost (CAC), Customer Lifetime Value (CLTV), Return on Ad Spend (ROAS), conversion rates, and revenue impact. - Conduct scenario planning and sensitivity analysis to assess the financial impact of various marketing strategies, budget allocations, and market changes. - Collaborate with marketing teams to develop accurate and data-driven marketing budgets and forecasts, ensuring alignment with overall company financial goals. 2. Performance Analysis & Reporting: - Conduct in-depth analysis of performance marketing campaign data to identify trends, opportunities, and areas for optimization. - Generate comprehensive weekly, monthly, and quarterly reports on marketing performance, providing clear insights into financial efficacy and areas for improvement. - Develop and maintain dashboards using tools like Tableau, Power BI, or similar to visualize key financial and marketing metrics for stakeholders. - Analyze the effectiveness of different marketing channels, campaigns, and creatives in driving financial results. - Perform post-campaign analysis and provide recommendations for future optimization. 3. Strategic Insights & Recommendations: - Translate complex financial and marketing data into actionable insights and strategic recommendations for marketing leadership and executive teams. - Proactively identify opportunities to improve marketing efficiency, reduce CAC, and increase CLTV. - Partner with marketing, product, and sales teams to understand business drivers and provide financial guidance on new initiatives, pricing strategies, and market segmentation. 4. Budget Management & Optimization: - Monitor performance marketing spend against budget, identifying variances and proposing corrective actions. - Assist in the allocation of marketing budgets across channels and campaigns to maximize ROI and achieve financial targets. - Ensure proper financial tracking and reconciliation of marketing expenditures. 5. Cross-functional Collaboration & Communication: - Act as a key liaison between the Finance and Marketing departments, fostering strong collaboration and mutual understanding. - Clearly communicate financial concepts and insights to non-financial stakeholders. - Mentor junior analysts within the finance or marketing analytics teams, sharing expertise in financial modelling and performance analysis. - Stay updated on industry trends, best practices in performance marketing, and financial analysis techniques. Essential Qualifications: - Bachelor's degree (major in management or finance preferred) - 8 years of experience in financial planning (FP&A), business planning, or management planning - Proficient in using MS Office Excel - Experienced in leading financial projects, improving processes, or participating in decision-making - Experienced in business planning, KPI setting and initiative reporting, and performance analysis - Root cause analysis and problem-solving ability - Experience in delivering effective results in a fast changing and growing environment - Nice-to-have's: proficiency in SQL and/or Power BI

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: Senior HRBP Manager What You Will Do? • Partner with business leaders to develop and implement business people strategies; support business goals and initiatives by ensuring relevant people capabilities and organizational effectiveness based on business understanding. • Understand key business priorities, translate into practical HR interventions and make sure people management practices are effectively applied. As the primary HR interface, actively support line managers to drive employee questions. • Develop and implement HR policies and procedures that align with legal requirements and company standards. • Develop and maintain positive relationships with all employees, ensuring high levels of employee engagement and satisfaction. • Provide coaching and development to line managers on HR policies and practices. • Partner with leaders on talent management, including recruitment, talent retention, and succession planning. • Conduct talent assessments to identify organizational strengths and opportunities for development. • Stay up-to-date with industry trends and best practices to continuously improve HR programs and services. • Perform other duties as assigned by HR leadership. Qualifications: • Bachelor's degree in HR, Business, or related field required. • 12+ years of progressively responsible HR management experience. • Strong working knowledge of HR laws and regulations, with the ability to interpret and apply them effectively and strategically. • Excellent communication, interpersonal, and presentation skills, with the ability to communicate in a clear and concise manner with all levels of the organization. • Exceptional problem-solving skills, with the ability to think creatively and strategically to develop innovative solutions to complex HR challenges. • Proven track record of building strong relationships with key stakeholders, including senior leadership, peer groups, and external partners. Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。 我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。 主要職責： • 職業安全衛生管理計畫之擬訂、規劃、推動及執行 • 協助建立公司內部管理流程、規章、指引等文件 • EHS相關教育訓練執行 • 建立公司安全文化，推動EHS政策 • 現場作業環境巡檢、缺失項目改善及追蹤 • 防護具及應變器材管理 • 異常事件記錄、調查、追蹤改善成果 • 此職務需要輪班 加分條件： • 具ISO14001經驗 • 具備消防系統建置經驗 • 英文能力 • 相關工作經驗一年以上，能獨立作業 • 具有乙級職業安全衛生管理員或甲級安全/衛生證照 招募流程： • 申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知 • 招募流程實況可能因職缺而異，亦可能因為時程安排或其他原因變動 • 將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果 注意事項： • 若所有職缺皆招募完成，本公告可能在所示截止日期前關閉 • 若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 • 酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會

Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager . Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

【工作內容】 ★實際工作地點將依業務需求安排，可能於觀音、大園等物流中心服務，瑞芳地區同步招募中，請直接投遞履歷 1）入庫營運經理（Inbound Operation Manager）： • 監督商品入庫、分類與上架流程。 • 與物流合作夥伴協調，確保貨物準時入庫。 • 確保作業符合安全規範與品質標準。 • 管理庫存水位與補貨流程。 • 分析營運數據，找出改善空間並制定優化策略。 • 帶領並培育入庫團隊成員與主管。 • 與其他部門協作，提升整體作業效率與流程順暢度。 2）出庫營運經理（Outbound Operation Manager）： • 監督揀貨、包裝與出貨作業。 • 與運輸業者協調，確保訂單準時出貨。 • 確保出貨流程符合法規與顧客需求。 • 建立並執行出貨品質控管機制。 • 分析出貨數據，優化訂單處理與配送效率。 • 帶領並培育出庫團隊成員與主管。 • 與其他部門合作，簡化出貨流程。 3）庫存控制與品質保證經理（ICQA Operations Manager）： • 管理庫存控制與品質保證相關流程。 • 定期執行庫存稽核，確保符合公司政策。 • 分析數據，找出庫存差異的根本原因。 • 制定並推動提升庫存準確率與品質的策略。 • 培訓並指導 ICQA 團隊成員，落實最佳實務。 • 與其他部門協作，解決庫存相關問題。 • 定期彙報關鍵績效指標與營運挑戰。 常見問題（FAQ） 1. 這個職位的主要職責是什麼？ 您將負責倉儲與物流現場的營運管理，涵蓋以下幾個核心面向： • 進出貨目標管理：確保每日營運目標達成，並持續追蹤績效指標（KPI）。 • 跨部門協作與流程優化：與採購、客服、IT 等部門密切合作，推動流程改善與效率提升。 • 大量基層人員管理：管理並激勵數十至上百位現場作業人員，確保人力配置與現場執行品質。 • 專案管理與改善推動：主導營運改善專案，從問題分析到方案落地，提升整體營運效能。 此外，實際工作地點將依業務需求安排，可能於觀音、大園等物流中心服務。此職位需配合現場營運需求進行日夜班輪值及假日班（做五休二），輪班安排如下： 第 1 個月為適應期，通常不需輪班。 自第 2 個月起由營運主管安排排班，每 2～3 個月輪一次日夜班，以支援現場營運高峰。 2. 這個角色的成長路徑是什麼？ 此職位屬於營運管理的關鍵起點，具備清晰的晉升與發展路徑： • L4～L5：進入初/中階管理層，負責更大規模的營運單位與跨站點協調。 表現優異者可晉升為資深營運經理、營運總監，甚至橫向發展至策略、產品管理、供應鏈計畫、流程創新或 Control Tower（跨物流中心資源調度）等領域。 • L6 以上則為部門主管職，負責管理百人以上團隊，並參與營運策略制定與資源配置。 3.為什麼半導體、科技業、製造業等的生產背景適合這份工作？ • 這些產業對流程效率、品質控管與數據分析有高度要求，與本職位的核心職責高度契合。 • 熟悉快速變動與高標準的營運環境，能快速適應並優化流程。 • 有輪班經驗或跨時區協作經驗者，能更順利融入排班制度與現場營運節奏。 • 在這些產業中培養出的問題解決能力與跨部門溝通技巧，將有助於推動營運改善與專案落地。 • 酷澎物流營運團隊與半導體、科技業、製造業的核心工作皆涉及產能與產量管理，以及大量基層人員的管理。 以半導體為例，其製程雖較酷澎營運流程（如進貨、拆包、檢查、上架等）複雜，但週期時間（Cycle Time）通常較長；而酷澎的火箭速配模式要求 24 小時內送達，對時效與產能調度的要求更高。 酷澎營運管理團隊的工作內容包括：UPH（每小時產出）計算、瓶頸站點分析、產能優化等，這些與製造業的核心管理概念高度一致。 ★實際工作地點將依業務需求安排，可能於觀音、大園等物流中心服務。

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Senior Manager, Cross Border Operations Responsibilities: 1. Lead the Cross border/Import business supply chain which includes KPI management, Daily/Weekly issue resolution, SOP definition and enhancement, and last mile fulfillment 2. Define and execute against import requirements by category and work with business stakeholders to manage the fulfillment of cross border customer orders for millions of selections. 3. Manage 3rd party import and fulfillment partners. Lead the planning and KPI mgt structure to drive performance to standards and targets with these partners. 4. Be main PIC for communicating with internal stakeholders across Coupang locations in relation to import related subjects for Taiwan Basic Qualifications: • 8+ years of related experience • Experience on Cross Border Operation or from the courier side is highly advantageous • Strong retail, logistics, or e-commerce background with proven ability to drive change • Existing relationship with Taiwan Customs is preferable. • The ideal candidate will possess a range of skill set such as leadership development, analytical skills, strong compliance knowledge, think systemically, self-motivation, deep curiosity about how things work. • Ability to prioritize work and to find a way in a complex, fast-paced environment • Proven analytical skills and ability to influence people both internally and externally • Decisive and able to move with speed to implement ideas • Fluency in Chinese and strong communication in English Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Coupang酷澎正在改變顧客的日常生活，我們的願景是創造一個讓人們不禁自問： 「沒有Coupang酷澎，怎麼生活?」的世界。Coupang酷澎創立的初衷是渴望把購物、飲食和生活變得比以往更便利。秉持初心，我們正在顛覆數十億美元規模的商業模式。作為全球發展最快速的零售公司之一，我們在商業界樹立了可靠的聲譽和存在。 擁有新創公司的文化，配上大型全球上市公司的資源優勢，這使我們能夠持續創新和快速推出新服務。在Coupang酷澎的每一天都令人振奮，你可以發揮創造力，親身參與、見證自己和團隊的成長。 我們的使命是打造商業的未來，挑戰傳統，突破極限。如果你渴望在不斷變化的高科技世界中創造影響力，那麼現在就加入我們吧。 主要職責:   • 物流中心自動化設備(輸送帶, 升降機, 碼頭升降平台等)與機具設備定期維護、保養及異常處理 • 物流中心機電, 空調, 消防系統日常保養與修繕, 及故障排除 • 其他相關工程的支援 招募條件:   • 廠區修繕經驗一年以上 • 臨場反應快速，能快速判斷工作優先順序 • 個性積極主動，注意細節 加分條件： • 具自動化設備保養經驗尤佳 招募流程  申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知  招募程序實況可能因職缺而異，亦可能因為時程安排或其他原因變動  將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果  注意事項  若所有職缺皆招募完成，本公告可能在所示截止日期前關閉  若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會 

我們存在的意義，是要給顧客WOW的體驗。每當顧客說，「沒有Coupang我們怎麼過活？」我們就知道走對路了。Coupang創立的初衷是渴望把購物、飲食和生活變得無比簡單。秉持初心，我們正在從根本顛覆數十億元的電子商務產業。電子商務公司當中，我們的成長速度數一數二，並且具備優異名聲，成為韓國商務市場主要可靠的存在。 我們的使命是打造電子商務的未來，絕無虛假。我們挑戰解決問題的極限，打破傳統取捨的限制。現在就加入Coupang，在永不關機、緊密連接的高科技世界，創造驚人的體驗吧。 只要你對電商市場懷抱熱誠，且相信自己有清晰的溝通能力，快速的學習力，不論你來自什麼學校，什麼背景，我們都歡迎你！ 主要職責： 1. 分析 PDD MISS報告 (英文的形式) 2. 與3PL廠商 ( 追蹤 包裹貨態, 破損,遺失..etc) 以及紀錄3PL問題 3. 檢查3PL 配達率 4. 與公司內部部門溝通(ex 客服/OB team-查詢客訴包裹的狀態以及原因..etc) 5. 核對各項CP報表內容是否有誤差 (查詢誤差原因) 6. 每月核對 3PL 帳單 ( 協助包裹索賠相關事宜) 7. 協助Last Mile 部門相關事情 ( 撰寫SOP LM 流程) 基本條件： · Excel 經驗（Pivot Table, Mapping ..etc ）!!! · 個性積極主動，願意學習和適應變化 · 臨場反應快速，能快速判斷工作優先順序 · 良好的溝通與問題解決能力 其他加分條件: · 英語寫作與口語（基礎） · 運輸背景（有3PL背景者優先） · 若有需要也能適應物流中心現場環境 上班時間： 目前班表時間為 : (一)到(六) 09:00~18:00 排班 (周休二日) 後續會視情況做調整，可能會因為運輸業務需求需要週日加班(或換班)

Coupang酷澎正在改變顧客的日常生活，我們的願景是創造一個讓人們不禁自問： 「沒有Coupang酷澎，怎麼生活?」的世界。Coupang酷澎創立的初衷是渴望把購物、飲食和生活變得比以往更便利。秉持初心，我們正在顛覆數十億美元規模的商業模式。作為全球發展最快速的零售公司之一，我們在商業界樹立了可靠的聲譽和存在。 擁有新創公司的文化，配上大型全球上市公司的資源優勢，這使我們能夠持續創新和快速推出新服務。在Coupang酷澎的每一天都令人振奮，你可以發揮創造力，親身參與、見證自己和團隊的成長。 我們的使命是打造商業的未來，挑戰傳統，突破極限。如果你渴望在不斷變化的高科技世界中創造影響力，那麼現在就加入我們吧。 主要職責:   • 物流中心自動化設備(輸送帶, 升降機, 碼頭升降平台等)與機具設備定期維護、保養及異常處理 • 物流中心機電, 空調, 消防系統日常保養與修繕, 及故障排除 • 其他相關工程的支援 招募條件:   • 廠區修繕經驗一年以上 • 臨場反應快速，能快速判斷工作優先順序 • 個性積極主動，注意細節 加分條件： • 具自動化設備保養經驗尤佳 招募流程  申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知  招募程序實況可能因職缺而異，亦可能因為時程安排或其他原因變動  將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果  注意事項  若所有職缺皆招募完成，本公告可能在所示截止日期前關閉  若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會 

Coupang酷澎正在改變顧客的日常生活，我們的願景是創造一個讓人們不禁自問： 「沒有Coupang酷澎，怎麼生活?」的世界。Coupang酷澎創立的初衷是渴望把購物、飲食和生活變得比以往更便利。秉持初心，我們正在顛覆數十億美元規模的商業模式。作為全球發展最快速的零售公司之一，我們在商業界樹立了可靠的聲譽和存在。 擁有新創公司的文化，配上大型全球上市公司的資源優勢，這使我們能夠持續創新和快速推出新服務。在Coupang酷澎的每一天都令人振奮，你可以發揮創造力，親身參與、見證自己和團隊的成長。 我們的使命是打造商業的未來，挑戰傳統，突破極限。如果你渴望在不斷變化的高科技世界中創造影響力，那麼現在就加入我們吧。 主要職責:   • 物流中心自動化設備(輸送帶, 升降機, 碼頭升降平台等)與機具設備定期維護、保養及異常處理 • 物流中心機電, 空調, 消防系統日常保養與修繕, 及故障排除 • 其他相關工程的支援 招募條件:   • 廠區修繕經驗一年以上 • 臨場反應快速，能快速判斷工作優先順序 • 個性積極主動，注意細節 加分條件： • 具自動化設備保養經驗尤佳 招募流程  申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知  招募程序實況可能因職缺而異，亦可能因為時程安排或其他原因變動  將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果  注意事項  若所有職缺皆招募完成，本公告可能在所示截止日期前關閉  若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會 

酷澎是世界上成長最快、最創新的公司之一，並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡，極力擁抱客戶為重的文化，並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的取捨限制，讓顧客能享受閃電般迅速的配送服務，以最低的價格，購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室，新創人才在這裡可以把握新機會，採取主動，發光發熱。 現在，酷澎要在台灣物流中心招募團隊了。 主要職責： • 物流中心理貨員（正職或派遣) 招募 • 派遣人員(含長派、臨派) 書審作業及每日招募進度回報 • L1新人報到作業(含CPL1、長派、臨派) • FC派遣員工轉正作業 • 招募數據及報表維護 • 招募流程簡化或優化 • 一~五上班(上班時間13~22) 要求條件： • 人力資源管理或相關領域的學士學位尤佳 • 曾在複雜且多變的業務環境與業務主管合作 • 對商業和人資高度敏銳，具備以下技巧：優秀的問題解決技巧、批判式思考、自發主動能力 • 能運用公司最佳實踐來輔導主管，以達到效率極大化的目標 • 能安排工作優先順序及管理工作量，在工作常被打斷的同時完成期限急迫的工作

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?” Position: Director, Brand Management (Category Management) What You Will Do? Category Strategy and Planning: • Develop and execute a comprehensive category strategy aligned with Coupang's overall business objectives. • Conduct market research and competitor analysis to identify trends, opportunities, and potential risks. • Work closely with the leadership team to set category-specific goals and constantly evaluate performance metrics. Assortment Planning and Product Selection: • Collaborate with vendors and suppliers to curate a diverse and high-quality product assortment that meets customer demands. • Analyze sales data and customer feedback to identify gaps or opportunities within the category and make informed decisions on product selection. Pricing and Promotions: • Develop pricing strategies to drive sales, maintain competitive pricing levels, and maximize profitability. • Plan and execute promotional activities, such as discounts and deals, to increase customer engagement and drive revenue growth. Vendor Management: • Build and maintain strong relationships with key vendors and negotiate advantageous contracts to secure the best products and deals for Coupang and its customers. - Monitor vendor performance, resolve issues, and collaborate on improvement plans to ensure seamless integration and high operational standards. Team Leadership and Development: • Manage a team of category managers, analysts, and support staff, providing guidance, coaching, and performance feedback. • Foster a culture of collaboration, innovation, and excellence within the category team, driving employee engagement and growth. Qualifications: • Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred). • Proven experience in category management, product management, or related roles within the e-commerce industry. • Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans. • Excellent communication, negotiation, and relationship-building skills. • Strong leadership abilities and experience in managing and developing teams. • Results-oriented mindset, driven to achieve targets and deliver measurable business outcomes. • Familiarity with data analysis tools and proficiency in Microsoft Excel or similar software. Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Coupang is reimagining the shopping experience to wow each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?" Position: Principal/Senior Manager/Director, Procurement This newly created position is an integral part of the Taiwan Procurement team and will be responsible for the strategic and operational sourcing of assigned spend categories supporting Coupang TW’s rapid expansion. The Taiwan Procurement team manages all non-merchandise 3rd party spend, and this is a critical role working closely with key business partners to drive cost efficiency in support Coupang TW’s business growth and profitability goals. In this role, the successful candidate will leverage traditional strategic sourcing models including category analysis, short-term/long-term category planning, consolidation, supplier scorecards and vendor management. Coupang’s sourcing process includes multiple phases from building a category strategy, identifying specific sourcing opportunities, contract negotiations, purchase order issuance, and implementation. The process involves steps such as preparing global market research, price/cost analysis, "should cost" models, TCO, industry trends, commodity best practices and industry benchmarking to drive sourcing decisions. What You Will Do -Develops and executes organization-wide procurement, strategic sourcing and supply base management strategies within your assigned categories. Sets category level goals for your assigned categories within a portfolio. -Achieves targeted cost reduction through leadership in strategic sourcing, supplier integration, continuous improvement and innovation/technology. -Act as the lead negotiator with suppliers in assigned spend categories to deliver stated objectives. Results consistently deliver against negotiation targets. -Conducts Request for Proposals (RFP) to identify and implement new qualified sources -Leads the development of key supplier relationships to ensure continuous improvement in innovation, quality, service and cost reduction -Communicates and works effectively with management at all levels within the company and its supply base -Model and promote Coupang Leadership Principles to create an environment that mobilizes empowered people to achieve business goals. -All duties as directed or modified. Essential Qualifications -Degree from a top tier university with a major in finance, engineering, supply chain, business management; MBA preferred -10 or more years of work experience in Sourcing, Supply Chain, Procurement or Engineering, preferably with experience on indirect and direct spend categories (e.g. Logistic or Packaging) -Ability to analyze and interpret data, develop strategies, and drive process improvement initiatives. -Manage pipeline of multiple sourcing projects and report on costs savings -Solid team player; can work cooperatively and effectively in a team environment -Strong consultative / analytical / problem solving skills -Excellent interpersonal / communication / negotiation skills -Self motivated, reliable, passionate, and can keep to deadlines -Multiple category experience is a plus International experience and low-cost country (LCC) sourcing is a plus

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang? Position: Principal, Transportation What You Will Do: Planning: Daily and weekly planning with the carriers, ensuring the loads are covered according to the routing plan prepared by the carrier managers. TMS: Operating the Transportation Management System (TMS) for communication with carriers and internal parties. Develop and enhance the TMS together with the Product/Tech team. Daily Operation: Manage the ad-hoc additional loads, cancellations, and other unexpected situations so that the Taiwan Transport Network can stick to its commitment to on-time delivery against the lowest possible costs. Work closely with internal parties to provide real-time support on all transportation related matters. Reporting/Analysis: Reporting and analysis through tools, portals, and reports; using advanced computer literacy (Excel, PowerPoint, Outlook, Word, TMS, BI, etc.). Attend/arrange cadence meetings to close off the performance gap issues. Operation Process: Develop, review, and enhance the processes to continuously improve efficiency. Carriers Management: Build a rapport with carriers to ensure we receive top class service level. Following up with the carriers to ensure they are working according to the set expectations and agreements. This includes tracking loads and reacting to issues/warnings that the system is generating. Systematically escalate problems to the relevant carrier manager's teams and follow through on the resolutions to ensure that they are delivered. Finance: Ensure the carriers' billing is properly tracked, and processed, and payments made according to the commitment. Procurement: To introduce a new 3PL to enhance the service level at the lowest possible cost. Essential Qualifications: • Proven transportation experience. Plan and organize work. • 8+ years of management experience in a Logistics, Transportation, EC Fulfillment center/ Warehouse environment. • University Level or equivalent is required. • Computer literate and has above average internet/web skills. • Advanced level analytical skills. • Establish and maintain cooperative and effective working relationships. • Work effectively as a team member. • Meet schedules and timelines. • Communicate both orally and in writing clearly and concisely. Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

酷澎是世界上成長最快、最創新的公司之一，並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡，極力擁抱客戶為重的文化，並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的取捨限制，讓顧客能享受閃電般迅速的配送服務，以最低的價格，購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室，新創人才在這裡可以把握新機會，採取主動，發光發熱。 現在，酷澎要在台灣物流中心招募團隊了。 主要職責： •物流中心撿貨員管理 •作業人員（正職或約聘) 招募 • 工時和出缺勤管理 • 新進員工入職作業 • 約聘人員薪資管理 • 一般人資業務 • 現場人員問題處理 要求條件： • 人力資源管理或相關領域的碩士學位尤佳 • 曾在複雜且多變的業務環境與業務主管合作 • 具跨國團隊合作經驗 • 對商業和人資高度敏銳，具備以下技巧：優秀的問題解決技巧、批判式思考、自發主動能力 • 能運用公司最佳實踐來輔導主管，以達到效率極大化的目標 • 能安排工作優先順序及管理工作量，在工作常被打斷的同時完成期限急迫的工作 We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation. Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative. Key Responsibilities: • FC Picker Mgmt. • Workers Recruiting(CP or Dispatched workers) • Time and Attendance Mgmt. • Newcomer On-boarding • Dispatched Payroll Mgmt. • General HR Operations • On-site people issue handling Preferred Qualifications • Master's Degree in Human Resources Management or related field is preferred. • Should have partnered with business leaders in highly complex and dynamic business setting. • Experience working in Global team environment • Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative • Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness • Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: Senior Specialist, HRM What You Will Do: • Partner with other Process COE, People Systems, and other People teams to identify and execute on continuous improvement initiatives to improve cost, quality, and/or throughput metrics. • Develop and execute on a plan to build a knowledgeable and experienced staff. • Serve as escalation point for issues and requests related to people process. • Engage in knowledge management and change management activities for projects and change requests. • Lead root cause analysis and problem solving for any issues arising. • Conduct regular HR operations including exit interviews, process training for target employee groups, etc. • Oversee HR process improvement projects to improve operational efficiency. • Benchmark market best practices and introduce new systems/solutions where applicable. • Build up team’s capability and standardized processes/practices to achieve mid/long-term goal such as global shared service. Qualifications: • Bachelor’s degree • 5+ years’ HR experience • Effective communication English skill • Team player with company-wide perspective • Ability to solve HR process related issues digging down to the details • Ability to lead multiple HR projects with ruthless prioritization Recruitment Process   • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  Things to Consider   • This job posting may be closed prior to the stated end date for application if all openings are filled.  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  • Coupang does not discriminate against disabled applicants or those with veteran status. • We are proud to offer equal opportunities for all applicants. 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Senior Specialist, Employee Relations What will you do?  • Minimizes legal risks of the company by establishing measures to comply with labor laws and company regulations and resolving issues. • Contributes to the company's stable growth by responding to and resolving legal cases that became external issues such as cases filed to the labor relations commission. • Consistently and actively communicates with internal members (labor union, etc.) to minimize unnecessary ER issues in advance. Qualifications: • 5+ years of experienced in response to cases filed to the Ministry of Labor & Employment and the labor relations commission responding to logistics or manufacturing labor laws issues, management of rewards and discipline, operation of personnel committees, audit, operation of labor-management committees, and in-house VOC responses. • Expertise in labor laws, General understanding of HR personnel management • Great ability to think critically and solve nonstructural problems • Bachelor's Degree in Business, Law, HR or related field required. • Flexible communication skills • Certified Public Labor Attorney (Preferred) • Fluent in English (Preferred)  Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position: Senior Automation Project Manager What You Will Do? • Develop project plans for the design and integration of automation equipment into construction processes. Oversee the entire project lifecycle, from planning to execution, ensuring that automated systems are installed and operational as per project requirements. • Collaborate with vendors and suppliers to procure automation equipment, ensuring the selection of high-quality and cost-effective solutions. Manage vendor relationships, contracts, and performance. • Efficiently allocate resources, including equipment, materials, and personnel, to ensure the seamless integration of automation systems into the construction workflow. • Implement and maintain quality control measures to ensure that automation equipment meets project specifications, performs reliably, and contributes to project efficiency. • Collaborate with stakeholders to create and manage budgets for automation equipment projects. Monitor expenses, identify cost-saving opportunities, and report on budget status. • Supervise the onsite installation of automation equipment, ensuring that it aligns with project plans, quality standards, and safety requirements. • Oversee testing and commissioning procedures for automation systems to ensure they function as intended and meet performance criteria. • Collaborate with operations teams to facilitate the smooth transition of automation systems from construction to operational use. • Serve as the primary point of contact for cross-functional project teams, providing clear and timely communication, addressing issues, and coordinating efforts to achieve project objectives. Basic Qualifications: • Bachelor's degree in Construction Management, Electrical Engineering, or a related field. • A minimum of 6 years of experience in project management with a focus on automation equipment. • Strong knowledge of automation systems, equipment design, installation, and integration into construction processes. • Experience in launching new logistics center, factories or large facilities (including equipment deployment and management of all related processes) • Developing User Acceptance Testing processes, detailing and executing logic testing, sorter testing, integrated safety testing, vendor qualification and system readiness, snagging processes • Proficiency in equipment procurement, vendor management, and contract negotiation. • Extensive knowledge and understanding of WMS/ WCS integration processes, PLC and IO testing, knowledge on Automation systems and PLC coding

Company Introduction Coupang is reimagining the shopping experience and building the future of commerce, with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door to easy returns. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world. The Role Taiwan engineering is a dedicated engineering org for Coupang core business in Taiwan. Coupang started the business in Taiwan from 2022 and the business is growing fast, and we see many opportunities there. The team has end-to-end ownership of Taiwan systems, and we are working with Taiwan business stakeholders, product team very closely to wow the customers and scale the business. We will record another history of Coupang in Taiwan. Responsibilities - Major contributor in the team to develop features and enable systems in Taiwan - Develop close relationships with Product and Korea tech team - Solve the bottlenecks constraining Taiwan business growth - Migrate South Korea systems to Taiwan and globalize the stack - Develop Taiwan localized features on top of South Korea systems - Establish operation and engineering excellence practices - Build the domain knowledge and own TW systems. Be the go-to person in the domain - Work on multi-domain projects based on business priority Basic Requirements - Bachelor/Master/PhD in Computer Science or Engineering, or related field - 8+ years of industry experience of increasing responsibility leading engineering teams - 5+ years of experience in software development in large distributed systems, web services and Java - Growth mindset, company-wide perspective. Focus on business problem solving. - Strong competency in delivering results in an environment of rapidly changing requirements with appropriate trade-offs - Strong sense of ownership, urgency, and drive - Strong verbal and written communication skills - Experience working closely with global distributed teams Preferred - Prior experience in eCommerce - Experience working in tier-0 systems, distributed systems