酷澎股份有限公司 企業形象

公司介紹

產業類別

聯絡人

TW Recruiting Team

產業描述

網際網路相關業

電話

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資本額

48億1243萬元 經濟部商業司查詢

傳真

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員工人數

700人

地址

台北市信義區信義路五段


公司簡介

酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的權衡限制,讓顧客能享受閃電般迅速的運輸服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎首次要在台灣招募創始團隊了。

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主要商品 / 服務項目

https://www.tw.coupang.com/

酷澎股份有限公司 企業形象

福利制度

法定項目

其他福利

Note : 注意!本區全部福利項目可能依不同職缺有所不同,實際職缺福利請依面試時與公司面談結果為準

公司發展歷程

2023.06

連續12周蟬聯 iOS 及 Android 台灣下載排行榜冠軍

2022.09

在美國上市的跨國零售巨頭正式登台,國內外數百萬種商品直送到府. 火箭速配 — 所有日常用品台灣出貨,最快隔日送達. 火箭跨境 — 數百萬種美韓人氣商品跨境直送來台.

2021.06

正式進軍台灣市場

2021.03

美國紐約證交所IPO 上市

2016.03

*在韓國德平和仁川開設巨型物流中心,為業界最大 (2016年3月) *獲選福布斯雜誌「30家改變世界的企業」 ​ *名列麻省理工學院科技評論「世上50家最聰明的公司」​

2010.07

Coupang酷澎於2010年成立,總部位於美國西雅圖

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工作機會

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10/15
台北市信義區經歷不拘大學以上待遇面議
Company Introduction: We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Role Overview: The International Compensation team is involved in various aspects of day-to-day and seasonal compensation matters across all the markets that Coupang currently has a presence. The ideal candidate will work with other members of the International comp partner team, but should be able to drive compensation projects based on an analytical approach balanced with independent judgment and strong communication, collaboration and influencing. What You Will Do: • Serve as Taiwan Comp Partner • Design and benchmark Taiwan compensation plans (pay bands, incentives, equity compensation) • Analyze and report compensation data • Participate in and manage compensation projects Essential Qualifications • Bachelor's degree • At least 8 years of HR experience and 5 years of Taiwan compensation experience in a large MNC or large organization with global offices • Capable of data analysis, problem-solving, and attention to detail to handle fast-paced, demanding situations • Advanced or higher Excel proficiency • Strong English & Taiwanese proficiency Preferred Qualifications: • Experience in high-tech or e-commerce industry • Experience in designing compensation plans • Compensation consulting • Chinese or Korean language skill a plus
應徵
10/15
台北市信義區5年以上專科待遇面議
Coupang 正在重新構想購物體驗,目標是讓每位顧客從打開Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。 我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。 職位: Senior Brand Management Specialist 主要職責: • 識別與開發供應商,包含完成所有文件,制定計劃和 KPI 管理結構以推動業績 • 商品採購,專注於快速消費品 • 議價與供應商談判 • 供應商及品項管理 • 制定一個有效和準確的系統來監控採購訂單 • 每周向主管提交採購訂單報告,包含已結案的發票單號 • 與管理團隊合作,確保所有交貨滿足指定的訂單,並報告任何延期或缺貨的產品 基本要求: • 5年以上BD、銷售、零售、快消品相關經驗 • 有跨部門和跨市場利益相關者合作的經驗 • 能夠優先處理工作並找到方法解決複雜、快速變化的問題 • 有良好的分析技能和影響/說服內部和外部人員的能力 • 具備英語能力 (加分) 招募流程 申請審核 - 2場視訊面試 - 錄取通知書 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化。 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項 如果空缺職位已填補,則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息,Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。 人人均等的機會 Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功。
10/15
台北市信義區8年以上專科待遇面議
Coupang 正在重新構想購物體驗,目標是讓每位顧客從打開Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。 我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。 職位: Principal, Brand Management 主要職責: • 識別與開發供應商,包含完成所有文件,制定計劃和 KPI 管理結構以推動業績 • 商品採購,專注於快速消費品 • 議價與供應商談判 • 供應商及品項管理 • 制定一個有效和準確的系統來監控採購訂單 • 每周向主管提交採購訂單報告,包含已結案的發票單號 • 與管理團隊合作,確保所有交貨滿足指定的訂單,並報告任何延期或缺貨的產品 基本要求: • 8-15年BD、銷售、零售、快消品相關經驗 • 有跨部門和跨市場利益相關者合作的經驗 • 能夠優先處理工作並找到方法解決複雜、快速變化的問題 • 有良好的分析技能和影響/說服內部和外部人員的能力 • 具備英語能力 (加分) 招募流程: 申請審核 - 試算表測驗 - 2場視訊面試 - 錄取通知書 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化。 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項: 如果空缺職位已填補,則此職位發布可能會在規定的申請結束日期之前關閉。 如果發現候選人在申請過程中提交了虛假信息,Coupang 有權撤銷聘用邀請。 Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。
應徵
10/15
台北市信義區8年以上大學以上待遇面議
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Our new FP&A team is hiring Marketing FP&A talents to contribute to improving key financial metrics and devise measures to resolve issues identified through high-level data analysis. This person will also support with formulating long-term solutions to bridge financial decision-making for Coupang's leaders. What you will do: 1. Financial Modelling & Forecasting: - Develop, maintain, and enhance sophisticated financial models for performance marketing campaigns (e.g., Google Ads, Meta Ads, programmatic, affiliate marketing). - Forecast key performance indicators (KPIs) such as Customer Acquisition Cost (CAC), Customer Lifetime Value (CLTV), Return on Ad Spend (ROAS), conversion rates, and revenue impact. - Conduct scenario planning and sensitivity analysis to assess the financial impact of various marketing strategies, budget allocations, and market changes. - Collaborate with marketing teams to develop accurate and data-driven marketing budgets and forecasts, ensuring alignment with overall company financial goals. 2. Performance Analysis & Reporting: - Conduct in-depth analysis of performance marketing campaign data to identify trends, opportunities, and areas for optimization. - Generate comprehensive weekly, monthly, and quarterly reports on marketing performance, providing clear insights into financial efficacy and areas for improvement. - Develop and maintain dashboards using tools like Tableau, Power BI, or similar to visualize key financial and marketing metrics for stakeholders. - Analyze the effectiveness of different marketing channels, campaigns, and creatives in driving financial results. - Perform post-campaign analysis and provide recommendations for future optimization. 3. Strategic Insights & Recommendations: - Translate complex financial and marketing data into actionable insights and strategic recommendations for marketing leadership and executive teams. - Proactively identify opportunities to improve marketing efficiency, reduce CAC, and increase CLTV. - Partner with marketing, product, and sales teams to understand business drivers and provide financial guidance on new initiatives, pricing strategies, and market segmentation. 4. Budget Management & Optimization: - Monitor performance marketing spend against budget, identifying variances and proposing corrective actions. - Assist in the allocation of marketing budgets across channels and campaigns to maximize ROI and achieve financial targets. - Ensure proper financial tracking and reconciliation of marketing expenditures. 5. Cross-functional Collaboration & Communication: - Act as a key liaison between the Finance and Marketing departments, fostering strong collaboration and mutual understanding. - Clearly communicate financial concepts and insights to non-financial stakeholders. - Mentor junior analysts within the finance or marketing analytics teams, sharing expertise in financial modelling and performance analysis. - Stay updated on industry trends, best practices in performance marketing, and financial analysis techniques. Essential Qualifications: - Bachelor's degree (major in management or finance preferred) - 8 years of experience in financial planning (FP&A), business planning, or management planning - Proficient in using MS Office Excel - Experienced in leading financial projects, improving processes, or participating in decision-making - Experienced in business planning, KPI setting and initiative reporting, and performance analysis - Root cause analysis and problem-solving ability - Experience in delivering effective results in a fast changing and growing environment - Nice-to-have's: proficiency in SQL and/or Power BI
應徵
10/15
台北市信義區經歷不拘大學待遇面議
Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager . Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
應徵
10/15
台北市信義區8年以上大學以上待遇面議
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Senior Manager, Cross Border Operations Responsibilities: 1. Lead the Cross border/Import business supply chain which includes KPI management, Daily/Weekly issue resolution, SOP definition and enhancement, and last mile fulfillment 2. Define and execute against import requirements by category and work with business stakeholders to manage the fulfillment of cross border customer orders for millions of selections. 3. Manage 3rd party import and fulfillment partners. Lead the planning and KPI mgt structure to drive performance to standards and targets with these partners. 4. Be main PIC for communicating with internal stakeholders across Coupang locations in relation to import related subjects for Taiwan Basic Qualifications: • 8+ years of related experience • Experience on Cross Border Operation or from the courier side is highly advantageous • Strong retail, logistics, or e-commerce background with proven ability to drive change • Existing relationship with Taiwan Customs is preferable. • The ideal candidate will possess a range of skill set such as leadership development, analytical skills, strong compliance knowledge, think systemically, self-motivation, deep curiosity about how things work. • Ability to prioritize work and to find a way in a complex, fast-paced environment • Proven analytical skills and ability to influence people both internally and externally • Decisive and able to move with speed to implement ideas • Fluency in Chinese and strong communication in English Recruitment Process: • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider: • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
應徵
10/15
台北市信義區經歷不拘高中以上月薪35,000~40,000元
我們存在的意義,是要給顧客WOW的體驗。每當顧客說,「沒有Coupang我們怎麼過活?」我們就知道走對路了。Coupang創立的初衷是渴望把購物、飲食和生活變得無比簡單。秉持初心,我們正在從根本顛覆數十億元的電子商務產業。電子商務公司當中,我們的成長速度數一數二,並且具備優異名聲,成為韓國商務市場主要可靠的存在。 我們的使命是打造電子商務的未來,絕無虛假。我們挑戰解決問題的極限,打破傳統取捨的限制。現在就加入Coupang,在永不關機、緊密連接的高科技世界,創造驚人的體驗吧。 只要你對電商市場懷抱熱誠,且相信自己有清晰的溝通能力,快速的學習力,不論你來自什麼學校,什麼背景,我們都歡迎你! 主要職責: 1. 分析 PDD MISS報告 (英文的形式) 2. 與3PL廠商 ( 追蹤 包裹貨態, 破損,遺失..etc) 以及紀錄3PL問題 3. 檢查3PL 配達率 4. 與公司內部部門溝通(ex 客服/OB team-查詢客訴包裹的狀態以及原因..etc) 5. 核對各項CP報表內容是否有誤差 (查詢誤差原因) 6. 每月核對 3PL 帳單 ( 協助包裹索賠相關事宜) 7. 協助Last Mile 部門相關事情 ( 撰寫SOP LM 流程) 基本條件: · Excel 經驗(Pivot Table, Mapping ..etc )!!! · 個性積極主動,願意學習和適應變化 · 臨場反應快速,能快速判斷工作優先順序 · 良好的溝通與問題解決能力 其他加分條件: · 英語寫作與口語(基礎) · 運輸背景(有3PL背景者優先) · 若有需要也能適應物流中心現場環境 上班時間: 目前班表時間為 : (一)到(六) 09:00~18:00 排班 (周休二日) 後續會視情況做調整,可能會因為運輸業務需求需要週日加班(或換班)
應徵
10/15
桃園市觀音區2年以上專科以上待遇面議
酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的取捨限制,讓顧客能享受閃電般迅速的配送服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎要在台灣物流中心招募團隊了。 主要職責: • 物流中心理貨員(正職或派遣) 招募 • 派遣人員(含長派、臨派) 書審作業及每日招募進度回報 • L1新人報到作業(含CPL1、長派、臨派) • FC派遣員工轉正作業 • 招募數據及報表維護 • 招募流程簡化或優化 • 一~五上班(上班時間13~22) 要求條件: • 人力資源管理或相關領域的學士學位尤佳 • 曾在複雜且多變的業務環境與業務主管合作 • 對商業和人資高度敏銳,具備以下技巧:優秀的問題解決技巧、批判式思考、自發主動能力 • 能運用公司最佳實踐來輔導主管,以達到效率極大化的目標 • 能安排工作優先順序及管理工作量,在工作常被打斷的同時完成期限急迫的工作
應徵
10/15
台北市信義區10年以上專科以上待遇面議
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?” Position: Director, Brand Management (Category Management) What You Will Do? Category Strategy and Planning: • Develop and execute a comprehensive category strategy aligned with Coupang's overall business objectives. • Conduct market research and competitor analysis to identify trends, opportunities, and potential risks. • Work closely with the leadership team to set category-specific goals and constantly evaluate performance metrics. Assortment Planning and Product Selection: • Collaborate with vendors and suppliers to curate a diverse and high-quality product assortment that meets customer demands. • Analyze sales data and customer feedback to identify gaps or opportunities within the category and make informed decisions on product selection. Pricing and Promotions: • Develop pricing strategies to drive sales, maintain competitive pricing levels, and maximize profitability. • Plan and execute promotional activities, such as discounts and deals, to increase customer engagement and drive revenue growth. Vendor Management: • Build and maintain strong relationships with key vendors and negotiate advantageous contracts to secure the best products and deals for Coupang and its customers. - Monitor vendor performance, resolve issues, and collaborate on improvement plans to ensure seamless integration and high operational standards. Team Leadership and Development: • Manage a team of category managers, analysts, and support staff, providing guidance, coaching, and performance feedback. • Foster a culture of collaboration, innovation, and excellence within the category team, driving employee engagement and growth. Qualifications: • Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred). • Proven experience in category management, product management, or related roles within the e-commerce industry. • Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans. • Excellent communication, negotiation, and relationship-building skills. • Strong leadership abilities and experience in managing and developing teams. • Results-oriented mindset, driven to achieve targets and deliver measurable business outcomes. • Familiarity with data analysis tools and proficiency in Microsoft Excel or similar software. Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
應徵
10/15
台北市信義區10年以上大學以上待遇面議
Coupang is reimagining the shopping experience to wow each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?" Position: Principal/Senior Manager/Director, Procurement This newly created position is an integral part of the Taiwan Procurement team and will be responsible for the strategic and operational sourcing of assigned spend categories supporting Coupang TW’s rapid expansion. The Taiwan Procurement team manages all non-merchandise 3rd party spend, and this is a critical role working closely with key business partners to drive cost efficiency in support Coupang TW’s business growth and profitability goals. In this role, the successful candidate will leverage traditional strategic sourcing models including category analysis, short-term/long-term category planning, consolidation, supplier scorecards and vendor management. Coupang’s sourcing process includes multiple phases from building a category strategy, identifying specific sourcing opportunities, contract negotiations, purchase order issuance, and implementation. The process involves steps such as preparing global market research, price/cost analysis, "should cost" models, TCO, industry trends, commodity best practices and industry benchmarking to drive sourcing decisions. What You Will Do -Develops and executes organization-wide procurement, strategic sourcing and supply base management strategies within your assigned categories. Sets category level goals for your assigned categories within a portfolio. -Achieves targeted cost reduction through leadership in strategic sourcing, supplier integration, continuous improvement and innovation/technology. -Act as the lead negotiator with suppliers in assigned spend categories to deliver stated objectives. Results consistently deliver against negotiation targets. -Conducts Request for Proposals (RFP) to identify and implement new qualified sources -Leads the development of key supplier relationships to ensure continuous improvement in innovation, quality, service and cost reduction -Communicates and works effectively with management at all levels within the company and its supply base -Model and promote Coupang Leadership Principles to create an environment that mobilizes empowered people to achieve business goals. -All duties as directed or modified. Essential Qualifications -Degree from a top tier university with a major in finance, engineering, supply chain, business management; MBA preferred -10 or more years of work experience in Sourcing, Supply Chain, Procurement or Engineering, preferably with experience on indirect and direct spend categories (e.g. Logistic or Packaging) -Ability to analyze and interpret data, develop strategies, and drive process improvement initiatives. -Manage pipeline of multiple sourcing projects and report on costs savings -Solid team player; can work cooperatively and effectively in a team environment -Strong consultative / analytical / problem solving skills -Excellent interpersonal / communication / negotiation skills -Self motivated, reliable, passionate, and can keep to deadlines -Multiple category experience is a plus International experience and low-cost country (LCC) sourcing is a plus
應徵
10/15
桃園市大園區1年以上專科以上月薪35,000以上
酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的取捨限制,讓顧客能享受閃電般迅速的配送服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎要在台灣物流中心招募團隊了。 主要職責: •物流中心撿貨員管理 •作業人員(正職或約聘) 招募 • 工時和出缺勤管理 • 新進員工入職作業 • 約聘人員薪資管理 • 一般人資業務 • 現場人員問題處理 要求條件: • 人力資源管理或相關領域的碩士學位尤佳 • 曾在複雜且多變的業務環境與業務主管合作 • 具跨國團隊合作經驗 • 對商業和人資高度敏銳,具備以下技巧:優秀的問題解決技巧、批判式思考、自發主動能力 • 能運用公司最佳實踐來輔導主管,以達到效率極大化的目標 • 能安排工作優先順序及管理工作量,在工作常被打斷的同時完成期限急迫的工作 We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation. Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative. Key Responsibilities: • FC Picker Mgmt. • Workers Recruiting(CP or Dispatched workers) • Time and Attendance Mgmt. • Newcomer On-boarding • Dispatched Payroll Mgmt. • General HR Operations • On-site people issue handling Preferred Qualifications • Master's Degree in Human Resources Management or related field is preferred. • Should have partnered with business leaders in highly complex and dynamic business setting. • Experience working in Global team environment • Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative • Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness • Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions
應徵
10/15
桃園市大園區6年以上大學以上待遇面議
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position: Senior Automation Project Manager What You Will Do? • Develop project plans for the design and integration of automation equipment into construction processes. Oversee the entire project lifecycle, from planning to execution, ensuring that automated systems are installed and operational as per project requirements. • Collaborate with vendors and suppliers to procure automation equipment, ensuring the selection of high-quality and cost-effective solutions. Manage vendor relationships, contracts, and performance. • Efficiently allocate resources, including equipment, materials, and personnel, to ensure the seamless integration of automation systems into the construction workflow. • Implement and maintain quality control measures to ensure that automation equipment meets project specifications, performs reliably, and contributes to project efficiency. • Collaborate with stakeholders to create and manage budgets for automation equipment projects. Monitor expenses, identify cost-saving opportunities, and report on budget status. • Supervise the onsite installation of automation equipment, ensuring that it aligns with project plans, quality standards, and safety requirements. • Oversee testing and commissioning procedures for automation systems to ensure they function as intended and meet performance criteria. • Collaborate with operations teams to facilitate the smooth transition of automation systems from construction to operational use. • Serve as the primary point of contact for cross-functional project teams, providing clear and timely communication, addressing issues, and coordinating efforts to achieve project objectives. Basic Qualifications: • Bachelor's degree in Construction Management, Electrical Engineering, or a related field. • A minimum of 6 years of experience in project management with a focus on automation equipment. • Strong knowledge of automation systems, equipment design, installation, and integration into construction processes. • Experience in launching new logistics center, factories or large facilities (including equipment deployment and management of all related processes) • Developing User Acceptance Testing processes, detailing and executing logic testing, sorter testing, integrated safety testing, vendor qualification and system readiness, snagging processes • Proficiency in equipment procurement, vendor management, and contract negotiation. • Extensive knowledge and understanding of WMS/ WCS integration processes, PLC and IO testing, knowledge on Automation systems and PLC coding
應徵
10/15
台北市信義區10年以上大學以上待遇面議
Company Introduction Coupang is reimagining the shopping experience and building the future of commerce, with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door to easy returns. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world. The Role Taiwan engineering is a dedicated engineering org for Coupang core business in Taiwan. Coupang started the business in Taiwan from 2022 and the business is growing fast, and we see many opportunities there. The team has end-to-end ownership of Taiwan systems, and we are working with Taiwan business stakeholders, product team very closely to wow the customers and scale the business. We will record another history of Coupang in Taiwan. Responsibilities - Major contributor in the team to develop features and enable systems in Taiwan - Develop close relationships with Product and Korea tech team - Solve the bottlenecks constraining Taiwan business growth - Migrate South Korea systems to Taiwan and globalize the stack - Develop Taiwan localized features on top of South Korea systems - Establish operation and engineering excellence practices - Build the domain knowledge and own TW systems. Be the go-to person in the domain - Work on multi-domain projects based on business priority Basic Requirements - Bachelor/Master/PhD in Computer Science or Engineering, or related field - 8+ years of industry experience of increasing responsibility leading engineering teams - 5+ years of experience in software development in large distributed systems, web services and Java - Growth mindset, company-wide perspective. Focus on business problem solving. - Strong competency in delivering results in an environment of rapidly changing requirements with appropriate trade-offs - Strong sense of ownership, urgency, and drive - Strong verbal and written communication skills - Experience working closely with global distributed teams Preferred - Prior experience in eCommerce - Experience working in tier-0 systems, distributed systems
應徵
10/15
台北市信義區8年以上大學以上待遇面議
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living more accessible than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.Our Taipei office is located in Taipei 101, the heart of Taipei City. We’re also easily accessible by the MRT, sitting right next to the Taipei 101/World Trade Center Metro Station. Position: Principal, Tech Recruiting Princiapl Tech Recruiter will own Tech hiring within Global Recruiting team and work independently partnering with Tech business hiring managers, candidates and internal stakeholders to set the goal, manage process and monitor metrics etc. Recruiting is very pivotal to Coupang's business and you can make a huge impact by attracting right talents throughout the organization. What You Will Do: -Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer expectations through a deep understanding of requirement -Must be able to understand how to recruit passive candidates and possess the ability to assess candidate's fit for business in a long term, understand their motivation and sell Coupang to attract them -Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences -Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits our mission to create a world where people ask "How did we ever live without Coupang?" -Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate within an appropriate and consistent timeline -Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent -Articulate in writing a plan with deliverable, timelines and a formal tracking process per the requisition s/he handles Qualifications: -8+ years of demonstrated experience in Technology and Software Recruitment -Deep expertise in recruiting engineering talent for top product companies across the globe -Ability to forge strong relationships with Engineering Leadership and Stakeholder Management -Ability to thrive in uncertainty and love for numbers and metrics Things to Consider: This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
應徵
10/15
台北市信義區8年以上大學待遇面議
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Senior Manager, Inventory Planning and Management  The Taiwan team is super excited to bring the selection, price, and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market, we are looking for smart and driven leaders who want to solve tough problems and make a meaningful impact to the lives of customers and vendors in Taiwan. The Instock team is a critical component by managing inventory to build and maintain new selection while controlling costs such as overstock. The team works closely with cross-functional teams including business/vendor managers, supply chain, product, program and finance to deliver a world class e-commerce shopping experience. What you will do? • Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place. • Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed • Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up • Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate • Utilize data to effectively prioritize the most impactful actions to deliver key business results. • Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve. • Manage ordering process and systems to effectively balance competing business priorities. • Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities. Qualifications: • 10+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain. • Bachelor’s degree in Supply Chain-related fields. • Demonstrated ability to partner with vendors to deliver business results. • Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority. • Passion to grow and take on increasing responsibility and challenges. • Ability to set high standards and drive others to excellence. • Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus. • Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible. • Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
應徵
10/15
桃園市觀音區1年以上大學以上待遇面議
Coupang 的使命是讓顧客驚艷。我們知道自己走在正確的道路上,當顧客說出:「沒有 Coupang,我怎麼生活得下去?」這句話,就是最好的肯定。 我們誕生於對「讓購物、飲食與生活變得前所未有地簡單」的執著,並正集體顛覆著價值數十億美元的商務產業。我們是全球成長最快的零售公司之一,並建立了無可匹敵的聲譽,成為業界領先且值得信賴的力量。 我們引以為傲的是,Coupang 同時擁有新創企業的靈活文化與全球上市公司的資源。這樣的結合推動我們持續高速成長,並以創立以來的速度不斷推出創新服務。在 Coupang,每一天都充滿了創造的興奮感,你將親眼見證自己、同事、團隊與整個公司的成長。 我們的使命是真正打造未來的商務模式。我們不斷突破可能的界線,解決問題,挑戰傳統的取捨。現在就加入 Coupang,在這個永遠在線、高科技、高連結的世界中,創造深遠的影響! 職位名稱:營運副理(Vendor Flex 管理) 工作內容: • 監控所屬區域的配送服務與流程,推動改善措施以達成每日營運目標。 • 制定營運方向與執行計畫,進行人員管理、成本控管及營運指標追蹤。 • 嚴格依照作業標準執行各項倉儲作業。 • 熟悉生產流程,並遵守安全、品質與生產標準。 • 負責倉庫日常營運,包括使用無線掃描器接收商品、操作堆高機或拖板車搬運貨物、檢查商品是否有損壞或瑕疵,並接受揀貨、分類與包裝等訓練。 • 需能在多層樓倉儲空間中迅速完成訂單揀貨與包裝。 • 確保訂單能準時且高效處理,並維持顧客服務標準。 • 推動持續改善計畫,優化營運流程,提升顧客體驗。 • 熟悉網站操作,並善用科技工具提升訂單處理效率。 資格條件: • 具備 1 年以上製造業、生產、物流配送、電商物流中心或倉儲管理經驗。 • 具人員管理、庫存管理(系統操作)、成本管理(損益分析)經驗。 • 具備大專以上學歷或同等學力。 • 熟悉電腦操作,具備良好的網路與網頁使用能力。 • 能建立並維持良好的合作關係與工作氛圍。 • 具備良好的團隊合作精神。 • 能準時完成工作進度與時程。 • 具備清晰的口頭與書面溝通能力。 常見問題(FAQ) 1.這個職位的主要職責是什麼? • 您將負責進出貨目標管理、跨部門協作、流程優化、績效追蹤與專案管理,確保營運效率與目標達成。 2.這個角色的成長路徑是什麼? • L4-5 是進入中階管理的關鍵階段,表現優異者可晉升為資深營運經理、營運總監,甚至跨足策略或產品管理領域。 3.團隊文化是什麼樣的? • 我們重視數據驅動、主動溝通與持續改善。團隊成員彼此支持,鼓勵創新與實驗。 4.這個角色的影響力有多大? • 您將直接影響公司核心流程與客戶體驗,並與高層領導密切合作,推動策略落地。 5.我需要具備哪些技能或經驗? • 我們尋找具備流程管理、數據分析、跨部門協作經驗的人才,若有科技或快速變動產業背景更佳。
應徵
10/15
台北市信義區8年以上大學待遇面議
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-trillion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in ecommerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Team Description: The Taiwan team is super excited to bring the selection, price, and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market, we are looking for a few smart and driven leaders who want to solve tough problems and make a meaningful impact to the lives of customers and vendors in Taiwan. The Inbound & Capacity team is a critical component by improving lead times, forecasting capacity needs, reducing inbound errors and improving stability of supply. They improve our ability to be instock for customers while improving the vendor experience and reducing costs. The team works closely with cross-functional teams including our fulfillment center network, business/vendor managers, compliance, product, program and finance to deliver a world class vendor logistics experience. Position: Senior Manager, Inbound & Capacity Planning  What you will do: -Work backwards from the needs of the customers and vendors to shorten lead times, reduce rejections and improve the vendor experience.  -Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed.  -Utilize data to effectively prioritize the most impactful actions to deliver key business results.  -Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.  -Manage inbound and capacity forecasting processes to ensure our supply chain can support our growing needs.  -Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Fulfillment systems and continuously improve existing capabilities. Essential Qualifications:  -10+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and/or Supply Chain.  -Bachelor’s degree in business or supply chain-related fields.  -Demonstrated ability to partner to deliver business results.  -Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.  -Passion to grow and take on increasing responsibility and challenges.  -Ability to set high standards and drive others to excellence.  -Dual Language capability in English and Chinese is preferred.  -Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a strong preference.  -Ability to set lofty goals with a relentless drive and ownership to constantly challenge what is possible.  -Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.  
應徵
10/15
桃園市大園區5年以上大學待遇面議
Coupang酷澎正在改變顧客的日常生活,我們的願景是創造一個讓人們不禁自問: 「沒有Coupang酷澎,怎麼生活?」的世界。Coupang酷澎創立的初衷是渴望把購物、飲食和生活變得比以往更便利。秉持初心,我們正在顛覆數十億美元規模的商業模式。作為全球發展最快速的零售公司之一,我們在商業界樹立了可靠的聲譽和存在。 擁有新創公司的文化,配上大型全球上市公司的資源優勢,這使我們能夠持續創新和快速推出新服務。在Coupang酷澎的每一天都令人振奮,你可以發揮創造力,親身參與、見證自己和團隊的成長。 我們的使命是打造商業的未來,挑戰傳統,突破極限。如果你渴望在不斷變化的高科技世界中創造影響力,那麼現在就加入我們吧。 職位: Recruiting Manager 隨著在台業務持續增長,我們希望招募一名招募主管。這個崗位的主要職責是與重要業務主管密切合作,了解團隊的需求,預測成長,訂定符合公司擴張計畫的人才招募策略。您將扮演重要角色,找出高影響力人才,能夠推動創新,從內改變他們加入的團隊。加入我們,不要錯過這個好機會! 主要職責: • 端到端招募: - 使用各種招募方式,開發、篩選、選擇符合標準的人選 - 運用創新的開發人才技巧,包括社群媒體、人力銀行、員工推薦、招募公司 • 利害關係人合作: - 密切與用人主管合作,了解各個崗位的明確需求和期許 - 在整個招募過程中提供用人主管指引和支援 - 確保無縫正向的人選體驗 • 人選評估: - 完整評估人選的能力、經歷和企業文化合適程度 - 運用行為面試技巧和評量工具來評估人選 • 雇主品牌建構: - 推廣公司的雇主品牌,吸引高端人才 - 參與就業博覽會、職涯活動及人脈建立機會,建立人才網絡 • 合規及報告: - 確保所有招募活動符合相關法律法規 - 維持所有招募活動精確即時的紀錄 - 定期準備招募報告,提供觀察以改善招募流程 • 持續改進: - 跟上招募的業界趨勢跟最佳實踐 - 找出招募流程可改善的地方,實施必要的改變 - 追蹤並評估招募策略和工具是否有效 基本要求: - 至少五年招募經驗,專精物流、供應鏈或相關產業 - 具備端到端招募流程和最佳實踐的豐富知識 - 人力資源、企業管理或相關領域的學士學位 - 優異的人際關係和溝通能力 - 能夠與人選和用人主管建立密切關係 - 慣於使用申請人追蹤系統和其他招募軟體 - 優秀的組織和時間管理能力,以及解決問題和決策技巧 - 能夠在新創公司的高速變動環境下茁壯 招募流程: - 申請審核 - 視訊面試 - 錄取通知書 - 招聘流程的確切性質可能會根據具體工作而有所不同,並且可能會因日程安排或其他情況而發生變化。 - 面試時間表和結果將透過電子郵件地址通知應徵人員。 需要考慮的事項: - 如果空缺職位已填補,則此職位發布可能會在規定的申請結束日期之前關閉。 - 如果發現候選人在申請過程中提交了虛假信息,Coupang 有權撤銷聘用邀請。 - Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。
應徵
10/15
桃園市大園區1年以上大學待遇面議
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.    We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.      Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.    Position: Specialist, HRM 1.派遣與正職員工資料維護 2.考勤系統導入計畫執行 3.考勤資料維護與數據分析 4.員工滿意度與員工關懷計畫執行 5.員工離職訪談與離職數據分析 6.其他主管交辦事項 酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的取捨限制,讓顧客能享受閃電般迅速的配送服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎要在台灣物流中心招募團隊了。 要求條件: • 人力資源管理或相關領域的學士學位以上 • 曾在複雜且多變的業務環境與業務主管合作 • 對商業和人資高度敏銳,具備以下技巧:優秀的問題解決技巧、批判式思考、自發主動能力 • 能運用公司最佳實踐來輔導主管,以達到效率極大化的目標 • 能安排工作優先順序及管理工作量,在工作常被打斷的同時完成期限急迫的工作 Things to Consider   • This job posting may be closed prior to the stated end date for application if all openings are filled.  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  • Coupang does not discriminate against disabled applicants or those with veteran status. • We are proud to offer equal opportunities for all applicants. 
應徵
10/15
台北市信義區8年以上專科以上待遇面議
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Position : Sr. Manager of Emerging Programs What will you do? We are looking for an experienced Team Lead to spearhead company-wide initiatives focused on emerging programs designed to elevate our customers’ experience of Coupang. This role is both strategic and operational, requiring a proactive leader who excels in cross-functional collaboration and thrives in a dynamic, fast-paced environment. The ideal candidate will work closely with teams across Customer Services, Legal & Compliance, Brand Management, Product, Fulfillment Center, and International Operations. This role demands expertise in project management, process improvement, and operational excellence. 1. Program Development and Leadership Lead cross-departmental initiatives to design, implement, and manage emerging programs that enhance customer experiences and drive organizational growth. Ensure alignment with company objectives and industry standards. 2. Strategic Collaboration Work closely with internal and external stakeholders, including Fulfillment Center, Customer Services, Legal & Compliance, Brand Management, and International Teams, to identify customer pain points, foster alignment, and co-develop solutions that deliver measurable outcomes. 3. End-to-End Project Management Oversee project lifecycles, including scoping, planning, execution, and delivery, to ensure timely and budget-conscious completion. Manage resources effectively while driving strategic goals. 4. Process Optimization Identify, design, and implement process improvement strategies that enhance operational efficiency, scalability, and compliance with regulatory standards. Support rapid growth while minimizing risks. 5. Customer Experience Enhancement Analyze customer feedback and performance metrics to identify actionable insights, address pain points, and implement improvements that elevate satisfaction and service delivery quality. 6. Performance Monitoring and Feedback Integration Continuously evaluate program effectiveness through detailed performance analysis. Incorporate customer feedback to refine strategies and ensure sustainable service excellence. Essential Qualifications: - 8+ years in customer service or related fields, with a strong understanding of escalation processes and customer satisfaction drivers. - Proven track record in project management and process optimization, with the ability to manage multiple initiatives simultaneously. - Proactive, detail-oriented, and results-driven with strong analytical and problem-solving skills. - Familiarity with ticketing systems such as Zendesk or Jira is highly preferred. - Ability to manage diverse tasks and adapt to a fast-paced, dynamic environment. - Excellent command of English; proficiency in Korean is a great plus. - Comfortable with Legal & Compliance regulatory frameworks in the EC industry. - Experience in global or multicultural environments
應徵
10/15
台北市信義區經歷不拘大學以上待遇面議
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Principal Financial Planning & Analysis (FP&A) focusing on Retail domain as the company’s business grows exponentially. What you will do - Identify key input/output metrics impacting Retail P&L - Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders - Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results - Perform root cause analysis by retrieving the right data and diving deep Qualifications - 7-10 years of experience in financial planning and analysis in a fast-paced technology-oriented organization (eCommerce preferred) - Retail FP&A experience (required) - Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced and growing environment - Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation - Strong Excel skills (required) - SQL skills (required) - Fluent in English and traditional Mandarin (written and verbal) Preferred Qualifications - MBA - Strong SQL and PowerBI skills
應徵
10/15
台北市信義區經歷不拘大學以上待遇面議
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. Role Overview - The Price Sharpness team is responsible for ensuring Coupang price effectiveness is maintained through rigorous audit of product pricing in accordance with company policies. This team provides analytical depth to find the root cause in any pricing gaps versus policy, and works closely with the Coupang’s operations team to escalate any issues and formulate sustainable process solutions. The Price Sharpness team also seeks to be a leader in audit efficiency, consistently seeking opportunities and best practices to improve audit quality and productivity. Members of the Price Sharpness team regularly apply critical thinking and domain expertise to understand and identify emerging risks that affect Coupang’s price effectiveness. What you will do - Lead price sharpness audits and generate reports; Including sampling of Coupang products for benchmarking comparable sellers, maintaining and upgrading audit templates - Perform root cause analysis and remediation; Investigating root cause for any failures observed during audit and working with relevant stakeholders to fix process - Build and improve the SOP for team members and periodically provide best practice and knowledge sharing on audit techniques and audit observations - Documentation and quality control; perform internal peer review of audit results, and document corrective actions taken for any audit defects - Other ad-hoc financial program management Basic Qualifications - 7+ years of experience in process setup, operations, and audit - Ability to perform operational processes within timelines - Ability to understand and apply standards/policies, show depth of process understanding, and fix process defects - Excel skills Preferred Qualifications - English ability a bonus - SQL and PowerBI skills
應徵
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