香港商香港球鞋團隊有限公司

** 加入 KICKS CREW，與我們一起成長！CAN'T STOP WON'T STOP** 我們是一家在全球發展非常快速的運動鞋和服裝電子商務平台。我們的工程團隊致力於打造最先進的技術，持續改變顧客的探索、購物與整體使用體驗。 作為後端工程師，您將在系統的設計、實作與維運中扮演關鍵角色，並與跨部門團隊密切合作，共同推動平台的技術創新與成長。 We are a rapidly growing global e-commerce platform specializing in sneakers and apparel. Our engineering team is committed to building cutting-edge technologies that continuously transform how customers discover, shop, and engage with our platform. As a Backend Engineer, you will play a key role in the design, implementation, and maintenance of our systems. You will collaborate closely with cross-functional teams to drive technical innovation and support the ongoing growth of our platform. ｜工作內容 Responsibilities: -使用 FastAPI / Nest.js 設計、開發並維護可擴展且高效能的後端服務。 Design, develop, and maintain scalable and high-performance backend services using FastAPI / Nest.js. -與前端和產品團隊緊密合作，理解需求並將其轉化為技術規格與解決方案。 Collaborate closely with the frontend and product teams to understand requirements and translate them into technical specifications and solutions. -實作高效且安全的 RESTful API，以支援各種業務功能。 Implement efficient and secure RESTful APIs to support various business functionalities Work with databases (e.g., PostgreSQL, MySQL) to design and optimize data models and queries. -操作資料庫（如 PostgreSQL、MySQL），設計並優化資料模型與查詢效率。 Troubleshoot and debug production issues, ensuring timely resolution and minimal disruption to the business. -排除與除錯線上環境中的問題，確保及時解決並將業務影響降至最低。 Troubleshoot and debug production issues, ensuring timely resolution and minimal disruption to the business -持續關注新興技術與市場狀況，並提出創新解決方案，以提升系統效能與使用者體驗。 Stay up-to-date with emerging technologies and industry best practices, and propose innovative solutions to improve system performance and user experience Requirements:

✨加入 KICKS CREW，與我們一起成長！CAN'T STOP WON'T STOP✨ 我們是一家在全球發展非常快速的運動鞋和服裝電子商務平台。我們的工程團隊致力於打造最先進的技術，持續改變顧客的探索、購物與整體使用體驗。 由於需要處理大量的商品與顧客資料，因此我們正在尋找能夠運用各領域技術專長的軟體工程師，一同維護與拓展系統，以支持我們快速的業務成長。 您將與後端、前端與行動端工程師組成的跨功能團隊合作，共同開發我們的電商平台。我們希望團隊成員不僅具備技術實力，也能夠良好溝通、跨部門協作，成為團隊中不可或缺的一員。我們誠摯邀請您加入，一起打造下一世代的電商體驗。 KICKS CREW is one of the fastest-growing global e-commerce platforms for athletic footwear and apparel. Our engineers are dedicated to developing state-of-the-art technologies that transform the way customers explore, experience, and shop online. Our platform handles product and customer data at a massive scale, and we're looking for software engineers who can apply their expertise across various domains to help maintain and evolve our systems to support rapid business growth. You'll be working on a cross-functional team alongside Backend, Frontend, and Mobile Engineers to build and scale our e-commerce platform. We’re looking for team members who possess a broad set of technical and communication skills and can contribute meaningfully to collaborative development. Join us to help shape the future of next-generation e-commerce. ｜工作內容 Responsibilities: -使用現代前端技術設計並實作新的使用者介面功能 Design and implement new user-facing features using modern frontend technologies -跨國團隊合作，提供專業的技術建議與驗證方法 Collaborate with cross-functional teams to create quick proof of concepts -將設計稿轉化為美觀、流暢且安全可靠的高品質實作 Translate designs and wireframes into high-quality code -創建與維護能重複使用與具備擴充彈性的前端元件與模組 Build reusable components and front-end libraries for future use ｜需求條件 Requirements: -熟悉 HTML / JS / CSS Familiar with HTML / JS / CSS -熟悉 RWD 概念與原則 Knowledge of responsive design principles and techniques -有使用 React / Next 或其他現代 JS 框架的開發經驗 Experience with React / Next and / or other modern JS frameworks -有使用 Tailwindcss, SCSS / SASS, CSS-in-JS 或其他現代 CSS 框架的開發經驗 Experience with Tailwindcss, SCSS / SASS, CSS-in-JS and / or other modern CSS frameworks -有使用 Typescript, GraphQL, 網頁 SEO 的開發經驗 Experience with Typescript, GraphQL, website SEO -有使用 vite, turbopack, webpack, parcel 等封裝工具的開發經驗 Experience with Vite, Webpack and / or similar build tools

About KICKS CREW Launched in January 2021, KICKS CREW is a leading global platform for authentic athletic footwear and sportswear. While the industry is hunger-marketing and scarcity driven, our mission is to democratize sneaker culture, making it inclusive and accessible to all consumers. With world class investor backing (Gobi Partners, AEF and Pacific Century Group), we have been scaling our team with the best talent. In October 2022 KICKS CREW also announced a partnership with 6X NBA Super star Damian Lillard as an investor and first CREW athlete. Responsibilities: • Design, build, and maintain scalable and efficient data pipelines on the Google Cloud Platform (GCP). • Develop data processing and transformation workflows using Python and SQL. • Collaborate with stakeholders to understand data requirements and translate them into technical solutions. • Implement data modelling and transformation to enable advanced analytics and reporting. • Integrate and extract data from Shopify or other e-commerce platforms. • Monitor and troubleshoot data pipelines, ensuring data quality, integrity, and availability. • Implement and maintain data governance and security best practices. • Stay up to date with industry trends and emerging technologies in the data engineering space. • Work with databases (e.g., PostgreSQL, MySQL, BigQuery) to design and optimize data models and queries Requirements: • Bachelor's degree in Computer Science, Engineering, or a related field. • 1+ years of professional experience as a Data Engineer • Strong experience working with the Google Cloud Platform (GCP) ecosystem, including tools such as BigQuery, Dataflow, and Cloud Storage. • Proficiency in Python programming and SQL. • Solid understanding of data modelling concepts and experience with data transformation using SQL. • Knowledge of dbt or similar tools for data modellng and transformation is a plus. • Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment. • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. • Strong attention to detail and a commitment to delivering high-quality work. • Experience with version control systems (e.g., Git) Nice to haves: • Familiarity with data orchestration tools such as Airflow or Prefect • Familiarity with data modeling tools such as dbt • Familiarity with data visualization tools such as Tableau, Looker, or Power BI. • Familiarity with containerization technologies (e.g., Docker, Kubernetes) • Familiarity with Shopify or other e-commerce platforms • Experience with microservices architecture and event-driven systems • Knowledge of RESTful/GraphQL and its implementation in a backend environment • Basic understanding of data distribution processing engine • Previous experience in an e-commerce or retail industry • Business-level English proficiency (B2 or above)

✨KICKS CREW Launched in January 2021, KICKS CREW is a leading global platform for authentic athletic footwear and sportswear. While the industry is hunger-marketing and scarcity driven, our mission is to democratize sneaker culture, making it inclusive and accessible to all consumers. ｜職位目的 Purpose of the Role Serve as the bridge between Taiwan HQ and the Saudi market, ensuring KICKS CREW’s marketing, operations, and consumer experience are perfectly adapted for Saudi Arabia and the wider GCC. The role combines growth strategy with on-the-ground integration, removing cultural and operational barriers. 作為台灣總部與沙烏地市場之間的橋樑，確保 KICKS-CREW 的行銷、營運與消費者體驗能完美貼合沙烏地阿拉伯及更廣泛的 GCC市場需求。此職位結合成長策略與在地整合，消除文化與營運上的障礙。 ｜工作內容 Responsibilities: －Lead Saudi-focused marketing & growth strategy while aligning with GCC priorities. 主導以沙烏地為核心、並符合 GCC 優先事項的行銷與成長策略。 －Integrate key local enablers like COD and BNPL (Tamara, Tabby) into operations. 將主要在地支付方式如貨到付款（COD）及分期付款（BNPL，如 Tamara、Tabby）整合至營運流程中。 －Liaise daily between HQ and Saudi partners, ensuring smooth communication and fast decision-making. 每日與總部及沙烏地合作夥伴進行溝通協調，確保溝通順暢、決策快速。 －Manage local partnerships, retail activations, and brand collaborations to drive awareness. 管理在地合作夥伴、零售活動與品牌合作，以提升市場知名度。 －Work with logistics partners to ensure fast, reliable GCC-wide delivery with a Saudi priority. 與物流夥伴合作，確保 GCC 範圍內的快速且可靠的配送，並優先滿足沙烏地市場需求。

✨KICKS CREW Launched in January 2021, KICKS CREW is a leading global platform for authentic athletic footwear and sportswear. While the industry is hunger-marketing and scarcity driven, our mission is to democratize sneaker culture, making it inclusive and accessible to all consumers. ｜職位目的 Purpose of the Role Oversee and optimize all logistics, fulfillment, and operational processes for KICKS CREW in Saudi Arabia and the wider GCC. Acting as the bridge between the local market and the global operations team, this role ensures fast, reliable, and cost-effective delivery, while maintaining compliance with local import regulations and providing a seamless customer experience. 全面監督並優化 KICKS CREW 在沙烏地阿拉伯及更廣泛 GCC 市場的物流、履約與營運流程。作為當地市場與全球營運團隊之間的橋樑，確保提供快速、可靠且具成本效益的配送服務，同時符合當地進口法規，並為客戶帶來流暢的購物體驗。 ｜工作內容 Responsibilities: －Oversee all logistics and fulfillment operations for Saudi Arabia and the wider GCC. 監督沙烏地阿拉伯及 GCC 地區的所有物流與履約運營。 －Manage relationships with local 3PL partners (Aramex, SMSA, iMile, Jeebly, etc.) to ensure on-time delivery, COD handling, and reverse logistics. 管理與當地第三方物流夥伴（如 Aramex、SMSA、iMile、Jeebly 等）的合作關係，確保準時配送、貨到付款處理及退貨物流順暢。 －Coordinate COD process flows to maximize delivery success rates and reduce return-to-sender incidents. 協調貨到付款流程，以提升配送成功率並降低退回寄件比例。 －Set up and manage local warehouse or bonded storage (when applicable), including inbound freight from Hong Kong/China. 規劃並管理當地倉庫或保稅倉（如適用），包括從香港/中國的進口貨運。 －Work closely with the growth and marketing teams to plan inventory allocation for key campaigns and hype drops. 與成長與行銷團隊密切合作，規劃重點行銷活動與熱門商品發售的庫存分配。 －Handle operational escalations: delivery failures, customs clearance issues, payment disputes. 處理營運緊急事件，包括配送失敗、清關問題及付款爭議。 －Implement cost-optimization initiatives for last-mile delivery, returns, and storage. 推行末端配送、退貨及倉儲成本優化方案。 －Ensure compliance with Saudi import regulations and customs documentation requirements. 確保符合沙烏地進口法規及報關文件要求。

✨加入 KICKS CREW，與我們一起成長！CAN'T STOP WON'T STOP✨ 我們是一家正在快速擴展至全球市場的球鞋電商平台，正在招募台灣辦公室的財務人員。本職位將負責集團日常的財務作業，並與財務主管密切合作並參與跨國財務作業。 ｜工作內容 Responsibilities:： 1. 負責公司日常會計帳務處理，包含憑證錄入、帳務核對處理。 2. 協助製作各類財務報表，包括科餘表、調節表和月結報表等。 3. 執行應收應付帳款作業。 4. 協助稅務申報作業，包括營業稅、營所稅等各項稅務。 5. 銀行付款作業及零用金管理。 6. 核對客戶交易明細及對帳單。 7. 處理主管交辦事項。 ｜福利與優勢 Perks & benefits - 有機會在高速成長的全球新創公司中發揮影響力 -具競爭力的薪資與福利方案，致力於為團隊打造最理想的工作環境 -與年輕、有活力且國際化的團隊合作，享有尊重且充滿樂趣的企業文化 -彈性的工作安排 -員工專屬折扣，以優惠價格入手喜愛的球鞋

✨加入 KICKS CREW，與我們一起成長！CAN'T STOP WON'T STOP✨ ✨KICKS CREW is one of the fastest-growing global e-commerce platforms for athletic footwear and apparel. ✨ ｜THE ROLE: We are seeking an experienced and analytical Senior Risk & Fraud Lead to own and elevate our risk management and fraud mitigation strategy. In this critical role, you will be responsible for protecting our company and customers from fraudulent activity, minimizing revenue loss from chargebacks, improving chargeback performance, and ensuring a seamless experience for legitimate users. You will lead our Risk & Fraud team, combining strategic oversight with hands-on execution. The ideal candidate is a subject matter expert, adept at leveraging modern tools, analyzing complex data, and implementing industry best practices to build a best-in-class risk management operation. ｜工作內容 Responsibilities: **策略與領導 (Strategy & Leadership) －制定、執行並持續優化與公司目標一致的全面風險與防詐策略。 Develop, implement, and continuously refine a comprehensive risk and fraud prevention strategy aligned with business goals. －帶領、指導並培養風險與防詐團隊成員，推動高績效與數據導向的決策文化。 Lead, mentor, and develop the Risk & Fraud team members, fostering a culture of high performance and data-driven decision-making. －向公司領導與跨部門夥伴提供風險降低與防詐的最佳做法建議。 Advise leadership and cross-functional partners on risk mitigation and fraud prevention best practices. **拒付管理與優化 (Chargeback Management & Optimization) －監督端到端的拒付管理流程，確保及時且有效的爭議處理。 Oversee the end-to-end chargeback management process, ensuring timely and effective dispute resolution. －分析拒付數據，找出根本原因、趨勢與模式。 Analyze chargeback data to identify root causes, trends, and patterns. －制定並執行策略，大幅提升拒付勝訴率，運用有力的證據與最佳化的回應流程。 Develop and execute strategies to significantly improve chargeback win rates, leveraging compelling evidence and optimized rebuttal processes. －管理並優化拒付自動化工具，特別關注 Chargeflow 與 Forter 的整合應用。 Manage and optimize chargeback automation tools, with a strong focus on Chargeflow & Forter integrations. **詐欺偵測與防範 (Fraud Detection & Prevention) －主動識別新興詐騙趨勢與攻擊方式，並實施對策以降低威脅。 Proactively identify emerging fraud trends and attack vectors, implementing countermeasures to mitigate threats. －管理並調整詐欺防範系統，以在降低詐騙訂單的同時，減少對正常客戶的阻礙（即降低誤判率）。 Manage and tune fraud prevention systems to minimize fraudulent orders while reducing friction for good customers (i.e., minimizing false positives). －深入調查複雜的詐騙案件與安全事件。 Conduct deep-dive investigations into complex fraud cases and security incidents. **報告與分析 (Reporting & Analytics) －建立、維護並負責關鍵績效指標 (KPI) 與儀表板，以監控詐騙率、拒付率、勝訴率及整體財務影響。 Build, maintain, and own key performance indicators (KPIs) and dashboards for monitoring fraud rates, chargeback rates, win rates, and overall financial impact. －將複雜數據轉化為清晰、可行的洞察與建議，呈報給管理團隊。 Translate complex data into clear, actionable insights and recommendations for the executive team. －定期準備並呈現風險與防詐專案的績效與投資回報 (ROI) 報告。 Prepare and present regular reports on the performance and ROI of our risk and fraud initiatives. ｜必要條件 Required －必須具備使用現代防詐與拒付平台的實務經驗，對 Shopify、Forter 與 Chargeflow 有深入專業。 Direct, hands-on experience with modern fraud and chargeback platforms; specific expertise with Shopify, Forter, and Chargeflow required. －熟悉支付卡網路規則（Visa、Mastercard、PayPal）。 Familiarity with payment card network rules (Visa, Mastercard, PayPal). －具備強大的分析與解決問題能力，能以數據支持決策並提出洞察。 Strong analytical and problem-solving skills; comfortable using data to drive insights and decisions. －具備數據分析與趨勢分析能力，熟悉 SQL、Excel（樞紐分析表與進階功能）、以及數據視覺化工具（如 Tableau、Looker、Power BI）尤佳。 Proficiency in SQL, Excel (Pivot Tables, Advanced Functions), and/or data visualization platforms (Tableau, Looker, Power BI) highly desired. －優秀的溝通能力，能將複雜的技術概念清楚傳達給非技術相關人員。 Excellent communication skills; able to explain complex technical concepts to non-technical stakeholders. －有專案領導或指導團隊成員的經驗。 Experience leading projects or mentoring junior team members.

✨加入 KICKS CREW，與我們一起成長！CAN'T STOP WON'T STOP✨ ✨KICKS CREW is one of the fastest-growing global e-commerce platforms for athletic footwear and apparel. ✨ ｜關於職缺 About the Role We are now looking for a Part-Time / Short-Term Contract – Junior Customer Experience Specialist to support our customer operations during the peak season. 我們目前正在尋找一位 兼職／短期約聘 Junior Customer Experience Specialist（客服專員），協助旺季的顧客服務工作。 This contract will run from November 1st, 2025 to February 28th, 2026, with possible extension depending on volume trends. 合約期間為 2025 年 11 月 1 日至 2026 年 2 月 28 日，並可能依據業務量與表現延長。 You will serve as the first point of contact for customers worldwide — an excellent opportunity for individuals eager to gain experience in global e-commerce and customer service. 此角色將是全球顧客的第一線窗口，非常適合想累積國際電商與客服經驗的人才。 ｜工作內容 Responsibilities: 1.Respond promptly to customer inquiries via email, live chat, and social media platforms. 透過電子郵件、即時聊天與社群平台，及時回覆顧客詢問。 2.Assist with coordinating online orders and providing basic troubleshooting support. 協助線上訂單處理與提供基本問題排解。 3.Ensure timely and professional resolution of customer queries while adhering to company standards. 依公司標準，確保顧客問題能即時且專業地解決。 4.Escalate complex issues to relevant teams, ensuring they are followed up effectively. 將複雜問題轉交相關部門，並追蹤處理進度。 5.Learn and maintain knowledge about our products, policies, and procedures to assist customers better. 熟悉產品、政策與流程，以提供更完善的服務。 6.Participate in training sessions and team meetings to continuously improve your skills. 參與培訓與團隊會議，不斷提升技能。 7.Ad hoc tasks. 主管交辦之其他任務。 ｜需求條件 Requirements: 1.Quick learner with the ability to adapt to new tools and systems. 學習力強，能快速適應新工具與系統。 2.Self-motivated, enthusiastic, and a team player. 主動積極、充滿熱忱且具團隊合作精神。 3.Bonus Points: You don’t have to be a sneakerhead, but having a passion for sneakers or an understanding of sneaker culture is a definite plus! 不必是球鞋狂熱者，但若對球鞋文化有熱情或了解者更佳！ ｜Work Schedule 工作時段 需配合輪班／大夜班 Rotating / Night Shifts Required 1.Night Shift: 5:00 PM – 2:00 AM (Taiwan Time) 2.Midnight Shift: 11:00 PM – 8:00 AM (Taiwan Time) ｜Note: Candidate is required to use their own laptop. 人選需自備電腦