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Please submit your application via KKCompany Careers (https://www.kkcompany.com/). KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com The IT Support Engineer / IT Support Specialist is a first-line support professional, primarily responsible for IT Service Desk operations. This role involves promptly addressing user IT-related inquiries, rapidly triaging and categorizing issues for initial damage control, and determining whether escalation to second-line personnel is required. The IT Support Engineer plays a crucial role in ensuring efficient IT service delivery and user satisfaction by providing timely support for various IT issues. Responsibilities: First-line Technical Support and Problem Resolution: - Serve as the primary point of contact for internal users' IT-related issues, including quick responses to inquiries and guidance. - Address user problems concerning general device usage (e.g., laptops, mobile phones), network connectivity (wired/wireless), Wi-Fi connections, printer setup and troubleshooting, and other IT-related matters. - Provide FAQ guidance and solutions for common issues. - Perform initial problem diagnosis and resolution to minimize impact on business operations. Office and Conference Room Equipment Maintenance: - Responsible for the daily maintenance and troubleshooting of Office Automation (OA) equipment, such as scanners, photocopiers, and shredders. - Ensure that conference room audio-visual equipment, projection systems, video conferencing equipment, and other related devices are functioning correctly, and provide usage support. - Assist with the setup and testing of conference room equipment to ensure smooth meetings.  Service Desk Operations and Issue Classification - Rapidly classify, log, and track incoming IT issues. - Assess the complexity and urgency of problems and determine whether escalation to second-line (L2) or relevant IT teams is necessary. - Monitor the IT service desk's operations to ensure service requests are processed in a timely manner User Services and Communication - Provide friendly and efficient IT technical support services to enhance user satisfaction and experience. - Collect user feedback and assist in optimizing IT service processes. - Maintain the IT knowledge base of frequently asked questions to help users self-resolve issues. - Leverage AI tools (e.g., Gemini, ChatGPT) to query solutions, draft user guides, and enrich FAQ/knowledge base content for faster issue resolution. IT Asset and Basic System Maintenance - Assist in the management and maintenance of office IT equipment and applications. - Support IT-related routine checks and maintenance task. - Ensure adherence to and implementation of corporate information security policies in daily operations (e.g., account management, password handling, device compliance, data protection).

Please submit your application via KKCompany Careers (https://www.kkcompany.com/). KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com The Senior IT Engineer is responsible for planning, implementing, and maintaining the organization's IT infrastructure and systems. This role ensures the stable operation, efficient delivery, and continuous optimization of corporate IT services, supporting the organization's daily operations. The Senior IT Engineer will play a key role in building and managing various IT systems, including office networks, enterprise applications, and development infrastructure. Responsibilities: Group IT System Infrastructure Build-out and Maintenance: - Responsible for the planning, implementation, deployment, and daily maintenance of the group's IT system infrastructure (e.g., office networks, Wi-Fi, servers, etc.). - Manage and maintain enterprise-level application systems to ensure stable operation and performance. - Network and Identity Management: - Design, implement, and maintain office network architecture, including wired and wireless networks, ensuring their stability, security, and efficiency. - Manage and maintain Identity and Access Management (IAM) systems to ensure the accuracy and security of user permissions. System Monitoring and Troubleshooting: - Monitor the operational status of the IT infrastructure, identify potential issues, and perform preventive maintenance. - Rapidly respond to and resolve various IT incidents, ensuring business continuity. Technical Support and User Services: - Provide technical assistance and guidance to L1 support staff, facilitating the resolution of internal user hardware and software issues. - Communicate and collaborate with various departments to understand their IT needs and provide appropriate solutions. Requirements: - 3+ years of experience in IT infrastructure, system administration, or related fields. - Familiar with network technologies (TCP/IP, VLAN, VPN, Wi-Fi, etc.) and network equipment (firewalls, routers, switches). - Experience in managing and maintaining Windows / Linux / macOS. - Practical experience with Identity and Access Management (Active Directory, Entra ID, SSO, etc.). - Proficiency in scripting (e.g., Python, PowerShell, Bash) is preferred. - Possess excellent communication and problem-solving skills. - Ability to work independently and collaborate in a team environment. Nice to Have: - Experience with cloud platforms (AWS, Azure, GCP). - Understanding or experience with DevOps / SRE. - Experience with ISO 27001 or other information security certifications. - Specific SaaS/Cloud management experience: e.g., Jira, Confluence, Slack, Google Workspace (GWS), or Microsoft 365 (M365) . - Familiarity with virtualization technologies (VMware, Hyper-V) or container technologies (Docker, Kubernetes).

Please submit your application via KKCompany Careers (https://www.kkcompany.com/zh-tw/career/). Only online applications on the career website will be considered. KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Responsibilities: - Collaborate with a backend team (34 engineers) as a technical mentor, providing guidance, and support. - Take ownership of tasks with large-scale and reliable enterprise-level services. - Design and implement robust backend systems for data ingestion, processing, and exposure through RESTful APIs and web services. - Participate in an on-call rotation to quickly respond to critical production issues and ensure service continuity. - Take ownership of key features and provide technical leadership through hands-on development and team mentorship. - Work closely with cross-functional teams, including Product, QA, Business, and SRE to align development efforts with product vision and business goals.

KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. About the Role: We are looking for an experienced Android Engineer to join our product team building a music streaming app for the Japanese market with millions of active users. You will work on both new feature development and improvement of existing systems, including modernizing legacy code and solving long-standing user pain points. This is a commercially successful product with millions of users and high expectations from both the business and our users. If you're looking to work on a platform that blends business impact with technical challenges, youll feel right at home here. Team & Culture: You'll join a Scrum-based cross-functional squad consisting of Android and iOS Engineers, backend engineers, QA engineers, product managers, and designers. We focus on tight collaboration and seek the highest leverage between technical feasibility and business impact. If you want to experience what it means to iterate and scale a real-world app that truly reaches and impacts users, this is the place. Responsibilities: - Build user-facing features in our Android app, written in Kotlin and structured with the MVVM architecture - Contribute to the ongoing improvement and modernization of the codebase - Refactor and improve stability, performance, and maintainability of existing code - Debug issues and improve overall app reliability - Ensure compatibility with the latest Android versions and follow Google Play submission guidelines

KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. About the Role: We are looking for an experienced iOS Engineer to join our product team building a music streaming app for the Japanese market with millions of active users. You will work on both new feature development and improvement of existing systems, including modernizing legacy code and solving long-standing user pain points. This is a commercially successful product with millions of users and high expectations from both the business and our users. If you're looking to work on a platform that blends business impact with technical challenges, youll feel right at home here. Team & Culture: You'll join a Scrum-based cross-functional squad consisting of iOS and Android Engineers, backend engineers, QA engineers, product managers, and designers. We focus on tight collaboration and seek the highest leverage between technical feasibility and business impact. If you want to experience what it means to iterate and scale real-world app that truly reaches and impacts users, this is the place. Responsibilities: - Build user-facing features in our iOS app using Swift, MVVM, and SwiftUI - Contribute to improving and modernizing existing parts of the codebase as we evolve toward a more modular and modern architecture - Refactor and improve stability, performance, and maintainability of existing code - Debug issues and improve overall app reliability - Ensure compatibility with new iOS versions and follow App Store guidelines for submission

KKCompany Technologies, Asia’s leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in “Innovation Made Simple,” and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the world’s first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Responsibilities: - Act as a professional technical consultant to enterprise clients, understanding business needs, presenting proposals, and providing architecture design and solution planning for AI/ML and GenAI applications on AWS. - Prepare and deliver technical proposals, demos, and PoCs tailored to specific client use cases and business goals. - Translate technical concepts into clear, business-relevant language that enterprise clients can easily understand. - Work closely with internal business development, product, and engineering teams to deliver customized, value-driven solutions. Requirements: - 3+ years of experience in a technical role such as Solution Architect, Data Scientist, ML Engineer, or a related field. - Foundational understanding of LLM and GenAI concepts such as Prompt Engineering, Chatbot workflows, or RAG. - Basic system architecture knowledge to outline technical solutions. - Familiarity with basic machine learning concepts and libraries (e.g., scikit-learn, TensorFlow, or PyTorch). - Strong communication skills, able to create clear and persuasive presentation decks and confidently deliver technical talks or demos in client-facing scenarios. - Willingness to work across teams and adapt to a dynamic and collaborative working environment. - Proactive, curious, and eager to explore new GenAI technologies and trends.

Please submit your application via KKCompany Careers (https://www.kkcompany.com/). Only online applications on the career website will be considered. KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com Responsibilities: - Identify and qualify new business opportunities through market research, networking, and partner channels. - Build and nurture strong relationships with key decision-makers to deeply understand their pain points, business goals, and technical challenges. - Develop consultative sales strategies to position tailored solutions that align with client objectives and maximize business value. - Conduct product and solution presentations and demos, clearly articulating benefits and ROI, especially for services such as cloud migration, AWS optimization, or Atlassian integration. - Lead contract negotiations and close deals, ensuring both client satisfaction and revenue growth. - Collaborate closely with internal technical teams to ensure accurate scoping and smooth solution delivery. - Monitor and report on pipeline health, win/loss metrics, and industry trends to inform leadership decisions. - Represent the company at industry events, conferences, and partner engagements to promote our brand and generate qualified leads. Requirements: - 1~3 years of B2B sales experience, with at least 1 year in a leadership or client-facing role in the IT/Cloud/Software industry. - Proven track record in solution or consultative selling, preferably within cloud services, DevOps tools (e.g., Jira, Confluence), or managed services. - Excellent communication and interpersonal skills with the ability to earn client trust and align with business stakeholders. - Strong negotiation and closing abilities; comfortable handling objections and framing business value. - Self-starter with a result-driven mindset and proactive problem-solving approach. - Able to work independently and collaboratively in a fast-paced and evolving environment. - Willingness to travel for client meetings or industry events as needed.

Please submit your application via Career Website(https://www.kkcompany.com/en-us/career-2/). KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com Senior Information Security Specialist: We are looking for an experienced Information Security Specialist who can operate independently and keep KKCompany’s rapidly scaling business aligned with ISO/IEC 27001, ISO/IEC 27701, and other relevant security and privacy requirements. You will drive internal audits, policy development, and security-awareness initiatives while collaborating with colleagues across product, operations, and compliance to embed a security-first mindset as the company grows. If you want a role that blends strategic impact with hands-on ownership of security and privacy, you’ll feel right at home here. Responsibilities: - Lead internal audits against ISO 27000-series standards, track remediation, and manage external audit schedules and evidence. - Develop, update, and enforce information security and privacy policies, procedures, and records to meet regulatory and standard requirements. - Monitor developments in security and privacy regulations (e.g., PDPA) and advise on control adjustments. - Conduct annual risk assessments, maintain the risk register, and coordinate mitigation actions across teams. - Design and deliver security and privacy awareness training and campaigns to raise organization wide security awareness. - Collaborate with engineering, cloud operations, legal, and external consultants to ensure controls remain effective and aligned with business needs. Requirements: - ISO/IEC 27001:2022 Lead Auditor certification, or equivalent direct audit experience. - Minimum 2 years of experience in information security management or security audit roles, with proven experience leading ISO 27001 internal audits. - Practical skills in drafting and maintaining security and privacy policies and procedures aligned with recognized standards. - Familiarity with risk assessment methodologies and experience maintaining a risk register. - Ability to design and deliver security awareness materials or training sessions for non-technical audiences. - Comfortable reading English standards and regulations and producing concise written documents; basic spoken English for discussions when required. - Strong interpersonal and coordination skills to work with colleagues from different functions and with external advisors. - Familiarity with project or issue tracking tools such as GitLab or Jira, and basic project management practices. Nice to Have: - Background in technology, software, or cloud service companies. - Additional certifications such as CEH, CISA, CISM, CIPM, or ISO/IEC 27701 Lead Auditor certification. - Excellent presentation, training, or cross cultural collaboration experience. - Demonstrated proactivity and problem solving skills, with the ability to influence multiple teams on security matters.

Please submit your application via the Career Website(https://www.kkcompany.com/en-us/career-2/). KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com Responsibilities: - Lead the backend engineering function, providing technical direction and strategic guidance to enable enterprise-scale system development and operational excellence. - Act as a hands-on technical leadershaping system architecture, overseeing implementation, and establishing engineering quality standards. - Collaborate closely with cross-functional teams (PO, Frontend, QA, SRE) to translate business objectives into scalable, maintainable backend solutions. - Drive continuous improvement across engineering practices, including development workflows, CI/CD automation, system observability, and incident response. - Take end-to-end ownership of backend system performance, reliability, scalability, and cost efficiency. - Mentor and grow engineering talent, cultivating a culture of ownership, innovation, and continuous learning. - Demonstrate strong business acumen and a proactive mindsetactively identifying opportunities to expand impact beyond backend, including product direction, cross-functional collaboration, and organizational scaling. Requirements: - BS/MS/Ph.D. in Computer Science or a related field. - 8+ years of experience in backend development, with at least 3 years in a technical leadership or engineering management role. - Proven expertise in PHP or Go, and hands-on experience with modern backend frameworks (e.g., Laravel, Gin). - Strong track record in designing and optimizing high-throughput, highly available, and scalable systems. - In-depth knowledge of cloud infrastructure, particularly AWS, with practical experience in deployment, scaling, and cost control. - Proficiency in both relational and non-relational databases, such as MySQL, Redis, and Elasticsearch. - Experience with containerization technologies and DevOps practices (e.g., Docker, CI/CD pipelines). - Excellent communication and stakeholder management skills; able to foster alignment across technical and non-technical teams. - Demonstrated business thinking with a customer- and value-centric approach. - Growth mindsetcurious, adaptive, and continuously seeking improvement across people, processes, and technology.

We are seeking a detail-oriented and well-organized Service Business Operations - Senior Specialist to join our Business Operations team. In this role, you will support and assist cross teams i.e., Solution Program Managers, regional PMs, Legal, Finance, and Engineering to ensure accurate and efficient monthly billing execution, assist in streamlining quotation logic, and help maintain operational workflows that support our enterprise delivery. You will play a critical role in ensuring billing accuracy, financial process alignment, quotation sanity-checks, 3rd party service contractual management, and stakeholder accountability, helping the business run with greater efficiency, transparency, and profitability. Performance indicators for this role will include billing accuracy and timeliness, implementation of process support and cross-functional collaboration feedback. Responsibilities: Billing & Invoicing Ownership - Manage Enterprise customer’s regular/monthly billing statements and invoices in collaboration with Solution Program Managers, regional PMs, Legal, Finance, and Engineering teams (i,e., Telecom, cable companies, OTT service providers, etc) - Ensure billing accuracy, completeness, and timely submission in line with service contracts and delivery milestones. - Billing delivery on a fixed schedule, typically within the first 3 calendar days of each month. As such, statement preparation may occasionally require work on weekends or holidays, depending on how the calendar aligns. - This role requires a high level of discipline, accountability, and attention to due dates, to ensure accuracy and timeliness to ensure revenue operations and customer trust. - Collect and validate input from multiple teams (traffic reports, usage data, etc) to produce billing documentation aligned with contract terms and service status. - Ensure proper financial documentation, audit readiness, and operational compliance across billing and quoting workflows. Billing scope typically covers streaming traffic, platform maintenance fees, and licensing charges. Third-Party Software Contract Management - Assist in tracking and organizing third-party software contractual terms for service integration. - Coordinate internal approvals, documentation, and contract tracking for software tools or external vendors. Experience with tools such as Google Sheets, ERP systems, Tableau, Looker, Notion, or Jira is highly preferred. Operational Process Optimization - Assist in recording and updating workflows related to billing, quoting, and contract approval across Solution Program Managers, regional PMs, Legal, Finance, and Engineering teams. - Help identify automation opportunities via AI tools to optimize manual tasks efficiency. - Create and maintain SOPs, documentation, and process training materials for recurring business operations tasks Financial & Quotation Operations Support - Assist in reviewing and maintaining internal quotation templates and pricing logic to ensure market fit, profitability, and consistency. - Collaborate with Solution Program Managers and Sales to perform commercial validation on new development quotations and pricing assumptions. - Provide basic feedback into pricing tier structures, bundled service logic, and margin opportunities. Ensure quotation standards are aligned with service offerings, delivery expectations, and operational realities. Stakeholder Collaboration - Key coordination point between cross teams i.e., Solution Program Managers, regional PMs, Legal, Finance, and Engineering teams for billing and commercial operations - Proactively follow up to gather data, validate inputs, and ensure delivery of accurate outputs across business units Program Support Flexibility: - Support Solution Program Managers in regular operational tasks (e.g., project documentation, status tracking, cost validation) to ensure smooth customer engagement and delivery continuity

Please submit your application through our career website (https://www.kkcompany.com/en-us/career-2/). KKCompany Technologies Group is a leading technology group in software services. We have created the worlds first legal music streaming platform, KKBOX, and are an international software technology group focused on multimedia technologies, digital cloud, and AI applications as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com KKBOX is building a world-class partnership team and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth. As a Business Development Representative in the KKBOX Business Center, you will work with potential partners from different verticals and evaluate/develop strategic business opportunities. You will provide industry insights and be open to present business development strategies/ plans and key issues to cross-functional teams. Responsibilities: - Scan the market for potential strategic channel partners to enhance the growth of subscriptions - Connect, develop and maintain relationships with the partners in the mobile internet ecosystem - Work closely with both internal and external stakeholders (e.g. Legal, Finance, Brand Marketing, Product, etc.) to carry out the projects and track the performance - Execute business negotiations and contract process - Support all strategic initiatives with the relevant research and market and partner intelligence to aid in strategic decision making - Be a problem solver Requirements: - Bachelor's degree or equivalent practical experience - Strong presentation and communication skills - Smart, mature, integrity with good interpersonal skills and a sense of responsibility. - Ability to speak and write in English and Mandarin fluently, to effectively communicate with and serve partners - 2+ years of experience in business development or sales in the internet and/or the marketing/advertising industry - Detail-oriented and responsive, deadline-driven with strong reasoning skills - Ability to multitask and switch focus quickly - Proven problem-solving skills and ability to think outside of the box - Being both a self-starter who has the ability to work independently and a team player Nice to Have: - Experience and success in strategically growing & maintaining complex, high-value managed accounts, through a consultative approach - Experience in solving issues with both internal and external cross-functional teams. Being a problem solver - Knowledge of key KKBOX Group-related products. (KKBOX, BlendVision, Going Cloud, etc.) - Being numerate and adept at analyzing and interpreting data as well as using it to set goals/ review result - Experience working in a fast-paced startup environment - Advanced Excel and analytical experience - Music lover would be a plus

Team Segment : Music KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has nearly 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Job Description: KKBOX is not just a music player; it's the largest Chinese music library in the universe! The development team is dedicated to creating a service where music lovers can explore and listen to songs, a platform for the latest and most impartial on-demand trend charts, and a space where idols and fans can deeply interact. As a Senior Backend Engineer at KKBOX, you will play a dual core role in development and operations. You will lead the development and performance optimization of key services, while leveraging DevOps culture and technologies to build an efficient, automated developer platform, enabling you and your team to deliver value faster and more reliably. You will directly participate in the development of high-traffic systems at KKBOX, from website services to chart-related products, ensuring a seamless service experience for millions of users. If you are equally passionate about high-quality backend development and automated operations processes, and eager to build stable and scalable web services, we sincerely invite you to join us. Responsibilities: - PHP Backend System Development: Lead or participate in the architectural design, development, refactoring, and performance optimization of backend systems, delivering high-quality and robust APIs and services. - Backend Service Operations and Observability: Responsible for the stability and performance of services, establish and maintain service observability systems (including Logging, Metrics, Tracing), and define and track SLA - Service Incident Response and Troubleshooting: As a key role in service stability, participate in service incident response, emergency debugging, and Root Cause Analysis (RCA), especially for cloud network infrastructure issues (e.g., DNS, Routing). - Building Developer Platform: Design, build, and continuously optimize the Internal Developer Platform to improve Developer Experience (DX), providing standardized, automated, and easy-to-use tools and workflows for the development team. - CI/CD and Development Process Automation: Design, implement, and maintain CI/CD pipelines, integrating DevSecOps security practices to enhance software delivery efficiency and security.

Please submit your application via KKCompany career website (https://www.careers-page.com/kkcompany/job/L9YW9VRY/apply), as we will prioritize the applicants on KKCompany career website. KKCompany Technologies, Asia’s leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in “Innovation Made Simple,” and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the world’s first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has nearly 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Today’s content providers need efficiency and flexibility to match the lifestyle of their consumers. Delivering content to audiences on all devices, despite their location & time, it is a new norm for video streaming services. Data transforms how products are delivered, discovered and consumed. BlendVision AI service already empowers a few top 10 content platforms in Japan and top 2000 companies in Taiwan. We are looking forward to bringing our AI-powered services to the next level. Key responsibilities: - Proactively identify and resolve issues that may impair the team’s ability to meet strategic or technical goals. (a) Set overall product strategy and optimal features to maximize company business goals (b) Acquire deep understanding of particular industry needs and create unique value propositions in a scalable fashion (c) Drive overall product growth in accordance with north star metrics aligned with annual OKR - Manage existing product and service portfolios trade-offs among needs of various customers and stakeholders - Develop detailed, crisp business requirements, and user stories that can be used to create product specifications and architecture for the capabilities offered - Identify new industry pain points and develop clear go-to-market strategies - Create buy-in for product vision and roadmap both internally and across key partners

Team Segment : Multimedia KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has nearly 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Responsibilities: - Design and evolve product architecture for scalable, cloud-native SaaS solutions that align with business objectives and customer requirements. - Partner with product, design, and engineering teams to translate product vision into robust technical architectures and implementation roadmaps. - Establish and maintain architectural principles, design patterns, and technology standards across the product organization. - Drive technology selection and architectural decisions, balancing innovation with pragmatic delivery timelines. - Proactively identify and mitigate architectural risks, technical debt, and scalability constraints throughout the product development lifecycle. - Lead architectural reviews and provide technical guidance for complex system integrations and feature implementations. - Champion engineering excellence through mentorship on system design, code quality, and architectural best practices. - Research emerging technologies and industry trends to drive continuous architectural innovation and competitive advantage. Qualifications: - 6+ years of software architecture experience with a proven track record of designing and scaling SaaS products or cloud-native platforms. - Proficiency in modern programming languages including at least one systems language (Go, Java, C#, Rust) and one dynamic language (Python, JavaScript/TypeScript, Ruby). - 4+ years of hands-on experience architecting and operating cloud-based solutions on AWS, Azure, or GCP at scale. - Expert knowledge of microservices architecture, API design, event-driven systems, and distributed computing patterns. - Strong experience with Infrastructure as Code (Terraform, Pulumi, AWS CDK) and modern CI/CD practices (GitHub Actions, GitLab CI, CircleCI). - Demonstrated ability to balance technical excellence with business pragmatism and delivery velocity. - Excellent communication skills with ability to influence technical decisions across cross-functional teams.

Please submit your application via KKCompany Careers (https://www.kkcompany.com/zh-tw/career/). Only online applications on the career website will be considered. KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Responsibilities: - Design and develop server-side logic, APIs, and database schemas for our SaaS platform - Write clean, well-documented code primarily in Golang - Optimize backend systems for maximum performance and scalability - Build and maintain RESTful APIs - Conduct thorough testing and debugging of backend systems - Participate in architecture decisions and technical design reviews - Collaborate with front-end developers, product managers, and designers - Stay current with emerging technologies and contribute to process improvements Qualifications: - 5+ years backend development experience with server-side focus - 3+ years hands-on Golang experience in production environments - Strong MySQL or PostgreSQL proficiency and SQL query optimization - Experience with AWS services and cloud architecture - Experience with Infrastructure as Code (Terraform, AWS CDK, or CloudFormation) - Proven experience in API design and development - Familiarity with SaaS concepts and multi-tenant applications - Solid understanding of software development principles, design patterns, and data structures - Strong problem-solving skills and attention to detail - Excellent communication and teamwork abilities

KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has nearly 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. * Objectives of this role: We are seeking a Site Reliability Engineer (SRE) to join our team supporting services with millions of active users. This role ensures service availability, performance, and scalability through automation, monitoring, incident response, and collaboration with DevOps and application development teams. As an SRE, you will be embedded in the lifecycle of our systems from architecture design, deployment pipelines, and observability frameworks to incident resolution. This is a highly impactful position that requires both technical depth and operational ownership. Responsibilities: - Monitoring & Incident Management > Participate in on-call rotations to respond to critical incidents and ensure high service availability. > Build and maintain monitoring and alerting tools using AWS CloudWatch or third-party platforms. > Set up effective alerting rules, triage anomalies, and lead service recovery efforts during incidents. - Architecture Understanding & Collaboration > Work with Web, Backend and DevOps teams to gain deep understanding of the service architecture. > Support integration of operational and reliability best practices into the software development process. - Deployment & Release Validation > Monitor new deployments and evaluate their impact on service SLAs. > Make quick rollback decisions when deployments threaten reliability or availability. - Infrastructure & Automation > Automate infrastructure provisioning using Infrastructure-as-Code tools such as Terraform, AWS CDK, or CloudFormation for the core encoding service. > Ensure highly available and scalable system design using AWS and Kubernetes. - Toil Reduction & Operational Efficiency > Identify repetitive manual tasks (toil) in operations and incident management. > Design and implement automation or process improvements to reduce manual effort and increase engineering velocity. - Documentation > Create and maintain detailed documentation including architecture diagrams, runbooks, and postmortems.

Please submit your application through our Career Website (https://www.kkcompany.com/en-us/career-2/). KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com Responsibilities: - Collaborate closely with PM, RD teams, and QA lead to deliver test plans ,as well as to execute tests to ensure product quality. - Develop test plans, and lead review sessions with engineers and other team stakeholders. - Enhance testing productivity by utilizing and/or developing mobile automation tools and scripts. - Manage the overall testing process and review results provided by outsourcing vendors to ensure quality. Requirements: - Bachelor's degree or equivalent practical experience. - 2+ years of experience in web/mobile device testing, developing test methodologies, writing test plans, creating test cases, and debugging. Preferred Requirements: - 2+ years of experience in information/mobile/cloud/networking-related industries. - Experienced in web/mobile automation testing. - Experienced in leadership. - Experienced in outsourcing management. Nice to Have: - Experience of Scrum or any agile development process.

Please submit your application through our Career Website (https://www.kkcompany.com/en-us/career-2/). KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com Responsibilities: - Lead end-to-end project lifecycle management for cloud and AI initiatives: from requirement gathering, planning, scheduling, and resource allocation to risk control and final delivery - Coordinate cross-functional teams and third-party vendors to ensure resource alignment and project milestones are met - Manage project scope, timeline, and budget to ensure compliance with SLA and quality standards - Prepare and maintain project documentation, including reports, meeting agendas, and issue logs - Apply Agile / Scrum methodologies for rapid deployment and iterative delivery Requirements: - 3~5 years of experience in IT or cloud project management, preferably with exposure to SaaS or digital transformation projects - Familiarity with AWS platforms with hands-on deployment experience - Solid understanding of Agile practices (Scrum, Kanban) and project management tools such as Jira, Confluence, Notion, etc. - Strong coordination, communication, and problem-solving skills with the ability to present insights effectively - Data-driven decision-making and progress monitoring Nice to Have: - AWS certifications (e.g., AWS Certified Solutions Architect, Cloud Practitioner) - Experience working in B2B solution consultancy service is a plus.

KKCompany Technologies Group is a leading technology group in software services. We have created the worlds first legal music streaming platform, KKBOX, and are an international software technology group focused on multimedia technologies, digital cloud, and AI applications as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision, and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification. We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website: www.kkcompany.com and blog: blog.kkcompany.com KKCompany is seeking a Contract Product Designer to support the design of a music streaming app for the Japanese market. Were looking for someone who not only understands user-centered design, but also has a strong grasp of Japanese culture, design sensibilities, and user expectations.In this role, you'll work closely with product managers and developers to create intuitive, culturally relevant experiences for Japanese users. From wireframes to final UI, youll help ensure that every detail feels rightvisually, functionally, and emotionally. This is a 1-year fixed-term position, ideal for designers who are self-driven, collaborative, and excited to bring their skills to a product that connects people to music in meaningful ways Responsibilities: - Participate in product design projects, including information architecture, user flow planning, wireframing, mockups, and prototyping - Design and optimize user interfaces for App platforms - Collaborate closely with PMs, developers, and QA to ensure design feasibility and high-quality implementation - Follow through on design implementation, participate in development reviews and design QA - When necessary, support user interviews, usability testing, and data analysis to inform iterative improvements Requirements: - 2 to 4 years of experience in product design, with the ability to work independently - Proficient in Figma, basic prototyping, and writing design specifications - Strong user-centered mindset with the ability to proactively suggest design improvements - Solid understanding of product logic and development processes; able to collaborate smoothly with engineers and PMs - A keen eye for detail and a high standard for design quality

Team Segment : Cloud & Ai Solutions KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications. At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more. KKCompany now has nearly 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. Overview: We are now entering a new phase of our AI roadmap focused on orchestrating intelligent agents that can collaborate, plan, and execute tasks autonomously. This role is instrumental in building such systems, especially in domains such as enterprise knowledge retrieval, automated assistants, and generative content workflows. Responsibilities: - Design and implement intelligent agent workflows and multi-agent systems leveraging LLMs (e.g., task decomposition, tool selection, and autonomous reasoning) for complex AI applications. - Work closely with domain experts and cross-functional partners (e.g., project managers, engineers, designers) to design and implement autonomous agent workflows aligned with business objectives. - Collaborate closely with developers, and product owners to implement AI solutions and fulfill customers PoC requirements. - Stay up to date in current technologies and state-of-the-art methods. Requirements: - Strong experience in Python programming skill and library, framework like Pandas, NumPy, huggingface, scikit-learn, spacy, etc. - Experience with writing/designing production code and maintaining the codebase. - Demonstrated expertise in developing, fine-tuning, and deploying machine learning models, including advanced techniques and platforms. - Experience designing or implementing agent-based systems or tool-augmented LLM workflows (e.g., function-calling, agentic planning, tool use).