Ferragamo Retail Taiwan Limited_台灣菲拉格慕股份有限公司

■ ROLE MISSION Directly reporting to the Retail Director, the role will assist in providing full range support on day-to-day operations including policies & procedures implementation to Taiwan retail operations team and stores and act as the key contact point between stores and office for coordination of operational activities. ■ JOB DESCRIPTION • Provide full aspect of retail operational support for stores, and provide effective and efficient solutions so that frontline sales can fully dedicate effort to client serving and achieving sales targets. • Fully manage all regular opeational tasks, including but not limited to coordinate daily purchase orders, annual stock take, invoices management, responsible for various serivce license renewal, stationary and packaging orders, petty cash, shop expenses management and vendor payment follow ups. • Prepare daily/ weekly/ monthly sales reports for management review; and provide sales comparison report which enhance store manager understand shop performance. • Responsible for facilities management of all retail stores, monitor repair, maintenance progress and co-ordinate with vendors and suppliers to ensure smooth retail operations. • Provide support on seasonal clearance sales event and all other store events. • Assist in forecast and budget planning. • Assist Retail Director to manage staff seasonal uniform order. • Provide clerical and administrative support to Retail Director such as handle incoming calls, filling and documentation. • Support Retail Director to manage customer serivce matters, including follow up with Store teams and/or other departments. • Monitor all shops overtime and working roster. • Collaborate with other team members for standard operating procedure creation and enhancement. • Provide general administrative assistance to all departments. • Prepare monthly incentive results and collect the relevant document from the staff and send back to HR deparment. • Prepare monthly customer return case report to Merchandising department. • Work closely with Marketing Department. • Responsible to collect cheques from banks and landlords. • Handle various ad-hoc tasks assigned by Retail Director.

■ 顧客專業顧問 • 傳達精緻品牌形象，發展和培養有意義和忠誠的顧客關係 • 瞭解顧客的需求以管理和推動銷售成果 • 為顧客親手打造專屬體驗，從而達到最佳銷售業績 ■ 成就企圖心 • 在銷售現場表現出積極態度 ，推動個人和團隊的目標，展現達成目標的企圖心 ■ 積極主動的團隊夥伴 • 配合店鋪各項管理工作，如庫存管理、陳列、用品管理、環境清潔，完成店鋪主管交辦工作 ■ 熱忱的學習者 • 善用社交軟體不斷更新流行趨勢 • 熟悉數位工具進行數據化管理，不論何時都為成長和學習做好準備 ■ 其他 • 新人享有前三個月保障獎金NT$10,000元 (若業績獎金大於NT$10,000元則以業績獎金為主)

■ 顧客專業顧問 • 傳達精緻品牌形象，發展和培養有意義和忠誠的顧客關係 • 瞭解顧客的需求以管理和推動銷售成果 • 為顧客親手打造專屬體驗，從而達到最佳銷售業績 ■ 成就企圖心 • 在銷售現場表現出積極態度 ，推動個人和團隊的目標，展現達成目標的企圖心 ■ 積極主動的團隊夥伴 • 配合店鋪各項管理工作，如庫存管理、陳列、用品管理、環境清潔，完成店鋪主管交辦工作 ■ 熱忱的學習者 • 善用社交軟體不斷更新流行趨勢 • 熟悉數位工具進行數據化管理，不論何時都為成長和學習做好準備 ■ 其他 • 新人享有前三個月保障獎金NT$10,000元 (若業績獎金大於NT$10,000元則以業績獎金為主)