阿托科技股份有限公司

A Day in Your Life at MKS: Achieve sales objectives within accounts assigned. Provide a technical service to meet customer satisfaction. Build continuous relationships with customers through effective key account management. Develop new business opportunities and value-added services to customers’ processes. Liaise with internal stakeholders to coordinate activities in ensuring all customer requirements are met. You Will Make an Impact By: • Ensure you achieve sales target and sales development as annual plan. • Responsible for accounts under responsibilities and as assigned. • Looking for and contribute to developing a new business opportunity within assigned accounts to achieve sales target. • Ensure that all customer processes from Atotech are performing to the customer satisfaction in terms of quality and efficiency including cost control. • Implement the continuous process improvement to meet or exceed customer expectation in terms of quality and efficiency. • Provide timely, thorough and professional response to any existing problem in the customer process. • Communication and liaise with PMMs and internal stakeholders for any technical issues, business opportunity, competitor information and misc. • Responsible for all technical communication between all Atotech department and customers, attending all required technical meetings and communicating activities to appropriate people and all information from other regions, product specialists, etc. must be approved by the product marketing manager before being given to the customer. • Provide technical support and share information among sales team o Provide technical assistance o Provide consumption and trend o Provide competitor information o Discover opportunities • Recommend quality or process improvement measure to immediate superior. • Additional responsibility: “Safety remains the number one priority by making it an integral part in all activities; Ensure all work is completed safely & in compliance with laws, regulations & Atotech standards. Demonstrate ongoing visibility at sites & consistent interaction with staff and contractors at all levels”. • Perform miscellaneous job-related duties as assigned. Skills You Bring: • Educational Background: Graduated in Chemical Engineering, Industrial Chemistry, Electroplating, or a related field. • Professional Experience: A minimum of 4 years of experience in sales or technical support within the chemical industry. • Specialized Expertise: Experience in PCB (Printed Circuit Board) plating and industrial coating is a significant advantage. • Licenses: Must possess an international driving license. • Communication Skills: Excellent written and verbal communication skills in English & Mandarin, with a strong ability in technical or business writing. • Language Proficiency: Business-level proficiency in English & Mandarin is a major plus. • Mobility: Must own a car and be willing and able to work up-country.

加入技術中心的分析實驗室，你將與內部團隊合作，提供客戶技術支援並確保實驗室的運作。 工作內容： • 確保樣品分析的交期符合客戶與內部需求 • 提供緊急的技術支援與問題排除 • 維持實驗室日常運作順暢，包括儀器維護、ISO文件管理、實驗室的工作安全、工作區域 5S 管理、 SAP系統操作 具備條件： • 化學、化工或相關領域 • 理解化學分析方法，能依據標準流程操作儀器進行分析 其他加分條件： • 熟悉以下儀器者佳：AAS、ICP-OES、TOC、UV、Titrator、HPLC • 具備實驗室工作經驗或曾任職於 PCB 產業者尤佳 工作環境與個人特質： • 能在實驗室環境中操作化學品並穿戴個人防護用具（PPE） • 具備良好溝通能力，能清楚傳達資訊與想法，促進團隊合作 A Day in Your Life at MKS: As an Engineer at Analytics Laboratory in Technical Center, you will partner with internal teams to support customers. In this role, you will report to the Analytics Laboratory Manager. You Will Make an Impact By: • Ensure sample lead time meet requirements for sample analysis • Provide urgent support for troubleshooting • Maintain smooth daily laboratory operations including instrument maintenance, ISO documentation, safety in lab activities, 5S in work area, and SAP system usage Skills You Bring: • Bachelor’s degree or above in chemistry, chemical engineering or related fields • Minimum of one year of work experience • Sufficient knowledge to understand and follow test methods for conducting chemical analyses using various instruments Preferred Skills: • Familiar with AAS, ICP-OES, TOC, UV, Titrator, and HPLC • Experience in laboratory work and the PCB industry is a plus Physical Demands and Working Conditions: • Operate chemicals in a laboratory environment with personal protective equipment (PPE) • Must be able to communicate information and ideas so others will understand

主要職責： • Pilot line 設備維護作業，確保設備正常運作 • Pilot line 保養、校正 • Pilot line SAP 數據輸入 • Pilot line 相關Capex專案規畫及執行 • Pilot line相關原物料及化學品準備作業 • Pilot line廢水裝桶處理作業 • Pilot line設備及環境5S作業 您所具備的技能： • 大學以上 (科學/化學相關科系者為優先) • 1 年以上PCB經驗 如果你嚮往穩定且單純的工作環境，這裡將會是你理想的選擇。 A Day in Your Life at MKS: As an Engineer at Pilot line, you will partner with Technical Center and Sample Team to provide support. In this role, you will report to the Pilot line Manager. You Will Make an Impact By: • Make sure all the pilot line running stability and safety • Pilot line maintenance, calibration • Maintain SAP for data collection • Carrying out Capex projects • Prepare materials and chemicals for sample work • Waste water collection and outsourcing treatment • 5S for responsible area Skills You Bring: • Bachelor of Science and Engineering degree or equivalent experience • 1+ years of related PCB experience

(歡迎海外越南人才或本地精通中文及越南語人才也歡迎申請) A Day in Your Life at MKS: As a Customer Service Executive at MKS/Atotech Vietnam, you will partner with Sales Team and Internal Team to provide best support and service to Customer. In this role, you will report to the Customer Service Team Lead Job Description • Process sale orders, price maintenance, customer returns, customer billing and delivery documents, credit/debit memo, equipment on loan agreement, following the standard operating procedures and system • Manage transport/shipment planning to ensure accuracy and on-time delivery to customers • Handle customer complaints by coordinating with relevant stakeholders to seek appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Build sustainable relationships and customer trust through interactive and professional communications either by phone calls or emails • Be a primary liaison for all VN customers and relevant stakeholders regarding order and delivery inquiries • Ensure personal and functional KPIs are met • Always seek continuous process improvements on customer services. • Share best practices and interacting with counterparts across the region and globally • Performs other duties, tasks and responsibilities as assigned or required • Additional responsibility: “Safety remains the number one priority by making it an integral part in all activities; En-sure all work is completed safety & in compliance with laws, regulations & Atotech standards. Demonstrate ongoing visibility at sites & consistent interaction with staff and contractors at all levels”. Requirements • Bachelor’s degree in Business Administrative or related field • At least 2-3 years’ experience in customer service field, chemical industry is preferred • Knowledge in customs trade requirement e.g. GPB, LMW, FTZ application is a plus • Knowledge of Office software and SAP SD module, specifically to delivery process • Good command of spoken and written communication skills in English and local language(s) • Customer orientation with good service-minded attitude, ability to always remain professional and courteous with customers • Ability to coordinate across functions and locations to ensure successful outcomes • Self-motivated with high sense of urgency, resourcefulness and adaptability • Effective time management skills including sequencing of own work with effective resource management

主要職責： • 透過現場安裝、維修和修理複雜設備和系統，提供高度可見的客戶支持 • 檢查並批准系統設備的運行質量 • 指導客戶操作和維護系統 • 擔任公司與客戶在指定項目的行政和技術事務上的聯絡人 • 負責系統設備的運行質量所需技能： • 無需以前的專業經驗 • 需要正規的項目教育或同等經常需要良好的手動靈活性和協調性 • 偶爾移動/定位重達 100 磅及以上的物體/系統 • 能夠在 20% 的時間內保持靜止位置 • 經常調整自己以執行任務並將物體放置在肩膀以下、肩膀和肩膀以上的位置 • 經常需要手動靈活性和協調肩膀以下、肩膀和肩膀以上的物體水平 • 研究實驗室和/或現場/製造環境中操作 • 不斷操作電腦和其他辦公生產力機器•能夠近距離觀察文件和細節（在觀察者幾英尺的範圍內） • 致力於安全以減輕危險，包括處理機械和電氣硬體、高壓、氣體、水和熱量 • 工作環境中的噪音水平通常處於平均水平 您的技能： • 電機工程學士學位 • 2年電機工程經驗 • 專案規劃能力 優先技能： • A 級或 B 級電工 • 多益 550 分或以上 • 會使用 AutoCAD 體力需求及工作條件： • 能夠獨立工作 • 能夠長時間蹲著 • 假日需輪班 • 能夠工作日加班 • 海外出差 A Day in Your Life at MKS: As a Service and Installation Engineer, you will partner with Installation and Service team to support equipment installation, troubleshooting, maintenance and retrofit. In this role, you will report to the Installation & Service Manager. You Will Make an Impact By: • Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems • Checks out and approves operational quality of system equipment • Instructs customers in the operation and maintenance of the system • Serves as company liaison with customer on administrative and technical matters for assigned projects • Responsible for operational quality of system equipment • Travel Requirements: Up to 30 % of Travel is required. Skills You Bring: • Graduated from Bachelor Degree of Electrical Engineering • 2 years electrical engineering experience • Project planning capabilities Preferred Skills: (Optional) • Grade A or B electrician • TOEIC 550 or above • Can use AutoCAD Physical Demands and Working Conditions: • To be able to work independently • Can squat for long periods of time • Shift work required on holidays • To be able to work overtime on weekdays • Overseas business trips