滙豐(台灣)商業銀行股份有限公司_HSBC香港上海滙豐

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 HSBC Global Private Banking helps high net worth and ultra high net worth clients manage, grow and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for the future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy. People responsibility: N Report to: VP Business Management Support Job Context: -Based within BM team in HBTW, Private Banking -Support client onboarding journey, including but not limited to understanding client account opening purpose, initial source of wealth, source of funds, ongoing sources of wealth, client activities ..etc -Perform existing client periodic review, trigger event and to ensure no overdue. -Streamline CDD related journey and provide suggestion as appropriate. -Facilitate and support senior management decision making by use of management information, -Participation in devising and monitoring of internal governance activities including risk and controls, regulatory controls, audit and regulatory compliance review remediation -Investigate and remediate ad hoc issues which may be adversely affecting business unit performance Major Challenges: -To coordinate with the back office support teams to ensure client transactions are timely and accurately processed without complaints. -To minimize operational risk, including procedure reviewing and improvement. -To ensure audit findings are not repeated. -To ensure Procedure Manuals are up-to-date and the FIM requirement, local regulations are strictly adhered to. -To provide valuable MI reports for management decision making in planning, focusing and redirection. -To be competent for highly effective communication and presentation skills and an ability to tailor styles to front office, senior management and global peers

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. - People responsibility: N - Report to : VP WPB Operations - Job Content : ● To perform operation process for all possible transaction types in HSBC TWN which includes but not limits to account services, operation support, account investigation, mutual fund subscription, SN, ETF, Secondary Bond, Onshore/Offshore Bond Transfer, switch, redemption, allotment, dividend allocation, distribution, Fund house operation coordination, Regulation official letter handling, Trust related taxation reporting, and quality management, audit confirmation process etc. ● To authorize transactions and customer's account maintenance, within limits to comply with BIM,MOF, and CBC FEX rules/regulations. ● To get familiar with different system, understanding objectives and to setting priorities to get jobs done efficiently and effectively. ● To ensure all maintenance/transactions are appropriately authorized and handled timely & accurately by providing with necessary training and advise to junior staff. ● To provide excellent customer services to customers/colleagues with professional, pleasant and delivered and performed efficiently and professionally. ● To clarify customer's requirement on each types of maintenance in investment products. ● To perform first checking on transactions and support documents to comply with BIM,MOF related regulations and verify vouchers under authorized limits. ● To update funds on/off the shelf, website fund data maintenance, NAV updates/short trade/share holder vote collection, fund express maintenance & corp. action handling.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. People responsibility: N Report to: VP Wealth Business Services Job content: 1. To process/consolidate/reconcile centralized transactions complied with BIM, FIM, MOF, Credit Policy, Trust regulations and FX regulations prompt and accurately. 2. To report system/transaction problems to WBS Manager immediately if any. 3. To act as A/C holder's consultant for transaction problems and government regulations, and be response to customer requests or refer customers special requests to WBS Supervisor. 4. To provide professional solutions while customers consult about transaction services. 5. To investigate and re-issue customer investment related notification/interest receipt. 6. To monitor and follow up outstanding cases and report the progress to WBS Manager daily. 7. To participate in UAT and system enhancement for new investment projects. 8. To generate data and consolidate statistics to prepare required reports for OTC, TAX Adm., Central Band for China. 9. Other additional assignments assigned by superiors. 10. To perform monthly/surprise balance. 11. TA of HUB DBU and OBU site.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. - People responsibility: N - Report to : VP WPB Operations - Job Content : ● To perform operation process for all possible transaction types in HSBC TWN which includes but not limits to account services, operation support, account investigation, mutual fund subscription, SN, ETF, Secondary Bond, Onshore/Offshore Bond Transfer, switch, redemption, allotment, dividend allocation, distribution, Fund house operation coordination, Regulation official letter handling, Trust related taxation reporting, and quality management, audit confirmation process etc. ● To authorize transactions and customer's account maintenance, within limits to comply with BIM,MOF, and CBC FEX rules/regulations. ● To get familiar with different system, understanding objectives and to setting priorities to get jobs done efficiently and effectively. ● To ensure all maintenance/transactions are appropriately authorized and handled timely & accurately by providing with necessary training and advise to junior staff. ● To provide excellent customer services to customers/colleagues with professional, pleasant and delivered and performed efficiently and professionally. ● To clarify customer's requirement on each types of maintenance in investment products. ● To perform first checking on transactions and support documents to comply with BIM,MOF related regulations and verify vouchers under authorized limits. ● To update funds on/off the shelf, website fund data maintenance, NAV updates/short trade/share holder vote collection, fund express maintenance & corp. action handling.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 HSBC Commercial Banking serves millions of middle-market enterprises and large corporates, providing commercial customers with a full range of banking services including multi-currency business accounts, payments and cash management, wealth management and insurance, and global trade and receivables finance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Business Specialists providing local support and advice in over 60 countries and territories, HSBC helps customers make the most of opportunities for their businesses. Manager, Credit Analysis Unit works closely with RMs to support their credit-related, pre-sanction credit tasks (aligned with CAU’s functional taxonomy). The role holder prepares credit proposals (including credit renewals, new money requests, new client onboard request, credit amendment request, credit memo), and help on other credit related matters and projects. Credit analysts ensure proposals’ quality, adhere to agreed CAU SLAs, and maintain collaborative working relationship with the Business, WMR and other connected parties. The role holder also provides RMs with credit risk support for application of credit policies and processes. Manager, CAU maintains a flexible working model ensuring new business transactions are prioritized to exploit revenue generating activities. People responsibility: N Report to: VP Credit Analysis Unit, Team Head Job Content 1. Deliver the highest quality credit analysis and credit-associated tasks for team portfolios in a timely manner, under direct or indirect oversight from CAU head and respective RM. 2. Develop sound banking & industry knowledge and apply high standard credit principles to ensure robust market/industry risk analysis for each proposal. 3. Share case experiences, best practice, credit knowledge and skills with the team as well as building up right culture and awareness on risk monitoring and control in our frontline. 4. Maintain a flexible working model ensuring new business transactions are prioritized to exploit revenue generating activities. 5. Work proactively and maintain collaborative relationship within CAU and with relevant stakeholders including CMB business teams and WMR, in order to further enhance both credit quality and work efficiency, particularly for complex facilities, challenging credits and urgent deals. 6. Support credit related project and ad-hoc assignment to assist RM teams to make decisions and add value for CMB’s business initiative. 7. Comply with HSBC internal control standards, stay alert and implement all Group Policies and external regulations. 8. Post-lending monitoring: Help RM to conduct sufficient credit analysis and be alert to deteriorations of external conditions to safeguard the loan portfolio 9. Support the team/RMs in identifying and meeting customers’ needs in order to grow relationship-led revenues across the HSBC Group 10. Support regulatory and business management initiatives where Credit Analysis Unit-specific expertise is required

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 The Compliance function is a Second line of defence (LOD) function, responsible for reviewing and challenging the activities of the Group’s businesses (also referred to as “the First LOD”) to ensure that they effectively manage as “Risk Owners” the Regulatory and Financial Crime Compliance risks. In each case as those terms are defined in the HSBC Group Risk Management Framework inherent in or arising from the conduct of their activities and for which they are responsible. The Second LOD consists of 'Risk Stewards' who are independent of the commercial risk-taking activities undertaken by the First LOD. The Compliance function is a Risk Steward for a number of non-financial risks in accordance with HSBC Group’s risk framework. People Responsibility: N Report to: SVP and Head of Fraud Risk and Financial Crime, DBS and GF This role is also a key role for risk management under FC with a broad remit and responsibilities including: 1. The role of Fraud Risk and Financial Crime, DBS and GF needs to support the development and implementation of fraud strategies and monitors systems and processes to minimise fraud across the organisation, ensure adequate controls are in place to manage financial crime risk, and support SVP Fraud Risk and FC, DBS & GF for effective Fraud Risk and FCR Management at the country level. 2. The role holder is responsible for liasing with internal and external stakeholders to monitor and resolve fraud issues and working with internal fraud operations to ensure prevention strategies are effectively implemented. 3. As the Financial Crime advisor to DBS and Global Functions, this role provides subject matter expertise for the purpose of setting policy, providing guidance and advising the businesses and functions; which might involve greater operational exposure to high risk activities in particular Bribery & Corruption, Money Laundering, Sanctions and Tax Evasion, in addition to Fraud Risk. This ensures HSBC's compliance to both global and local laws, rules and regulations relating to FC risks. 4. Co-ordinate and manage projects including large, moderately complex projects/assignments, support decisions through advice, counsel or services in Fraud Risk and general financial crime risk management. 5. Drive the implementation of policy, Issue management, fostering a compliance culture and optimizing relations with risk owners and control owners. 6. Work cohesively with FC and Compliance team members and GB/GF colleagues and render support wherever needed.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 HSBC Global Private Banking helps high net worth and ultra high net worth clients manage, grow and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for the future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy. People responsibility: N Report to: Senior Director and Head of Private Banking Taiwan Role Purpose -Support the analysis of business performance information, including Scorecards, Annual Operating Plans and track implementation of key strategic initiatives -Collect effective business analytics to achieve high penetration of top themes and product ideas through systematic tracking and analysis. In this role, you will: -Design and implement a globally consistent, fair and effective sales management approach – including tools, Management Information, capability development -Monitor sales performance and productivity of the frontline via Key Performance Indicators/agreed standards in line with agreed target operating model -Support Market, Product and Investment Counsellor teams in driving sales campaigns -Monitor sales effectiveness of campaign, event follow-ups to drive sales momentum, along with trends of sales performance of Relationship Management and Investment Counsellor Teams and identify key gaps and opportunities for target achievement -Demonstrate Customer Centricity by thinking and acting beyond product sales -Interact with Private Banking Taiwan’s Business Management team and Finance team to prepare sales Management Information and Key Performance Indicator tracking -Support onshore Taiwan Market head on strategic areas ensuring that the appropriate level of support is provided in response to needs relevant to sales and business management

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 財富管理暨個人金融事業處運用HSBC個人金融專業與財富管理的能力，提供全面性的世界級個人金融解決方案給上百萬的客戶。驅動全世界各主要市場的成長。此事業處包含個人金融、財富管理、保險與資產管理，透過以客戶為中心的定位，創新有效的通路，將我們客戶的經驗差異化，提供領先市場的個人金融暨財富管理解決方案 - 提供專業及熱忱的服務，處理文字與email進線對話，解決客戶問題並提供多元化服務 - 處理客戶銀行及信用卡一般查詢，資料維護，慰留停卡客戶， 推廣信用卡辦卡/刷卡促銷新活動 - 處理客戶抱怨和汲取客戶回饋以利改進 - 藉由與客戶電話互動中主動推薦及銷售銀行相關產品 - 轉介銀行產品包含房貸/保險/開戶等產品給其他銷售管道，以期增加更多銷售機會 - 有機會接受內部訓練學習多重的專業知識，包含一般Banking、信用卡電話客服服務，並可跨組支援 - 需配合平日輪班(不含周末)及因應文字詢問進線量機動調班 - 處理主管交辦事項

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 財富管理暨個人金融事業處運用HSBC個人金融專業與財富管理的能力，提供全面性的世界級個人金融解決方案給上百萬的客戶。驅動全世界各主要市場的成長。此事業處包含個人金融、財富管理、保險與資產管理，透過以客戶為中心的定位，創新有效的通路，將我們客戶的經驗差異化，提供領先市場的個人金融暨財富管理解決方案 - 提供專業及熱忱的服務，處理文字與email進線對話，解決客戶問題並提供多元化服務 - 處理客戶銀行及信用卡一般查詢，資料維護，慰留停卡客戶， 推廣信用卡辦卡/刷卡促銷新活動 - 處理客戶抱怨和汲取客戶回饋以利改進 - 藉由與客戶電話互動中主動推薦及銷售銀行相關產品 - 轉介銀行產品包含房貸/保險/開戶等產品給其他銷售管道，以期增加更多銷售機會 - 有機會接受內部訓練學習多重的專業知識，包含一般Banking、信用卡電話客服服務，並可跨組支援 - 需配合平日輪班(不含周末)及因應文字詢問進線量機動調班 - 處理主管交辦事項

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, Securities this team a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. People responsibility: N Report to: VP Client Support Job content: 1.To provide support to the Client Support Manager in handling daily inward and outward remittance, foreign exchange, cash transfer, tax agent fee payment, and the Central Bank reporting on FX transactions for foreign institutional clients. 2.Supporting Client Support Manager in handling daily processing of foreign exchange, remittance, cash transfer, and associated local regulatory reporting for Foreign Institutional Investors (i.e. FINI). 3.Supporting Client Support Manager in handling daily clients' inquiries 4.Liaising with FINI's appointed local tax guarantor for earning repatriation request 5.Reviewing and submission of FINI's remittance records and associated declarations to local authorities

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Group Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office combines global expertise and technology to help keep us ahead of the competition. People responsibility: N Report to: KYC Operations Manager Job Content : The role encompasses a number of tasks involving KYC analysis across multiple business lines and ensuring AML Regulations, policies/procedures are maintained and adhered to. This role also involves liaising with the business partners as well as colleagues and senior onshore partners thus ensuring timely resolution of queries. 1.Conduct KYC profile to be in accordance with the Group Policy, Regulatory Reporting such as FATCA/CRS and local regulatory requirements. 2.Analyze the risk associated with the client from a technical perspective. 3.Ensuring KYC due diligence reviews are undertaken to the required quality and detail on a timely basis. 4.Working effectively with key stakeholders using strong influencing skills to ensure mutually satisfactory resolution of key issues and the respective responsibilities are understood and discharged.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Group Chief Operating Office (GCOO) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office (GCOO) combines global expertise and technology to help keep us ahead of the competition. · People responsibility: N · Report to: Country Head of Procurement · Job contents: - To work with Regional and Group Procurement to develop and drive the long-term commercial strategy of a general group of commodity(ies) enabling HSBC to step change its savings delivery. - To ensure seamless supply of goods and services to HSBC. - To proactively direct all aspects of the supplier lifecycle through strategy, business engagement, tender, negotiation, and contract management, ensuring the best interests of HSBC are served in managing HSBC and other areas of the Group's Agreement. - To have awareness of risk in Commodity area and how to mitigate commercially, contractually, and operationally including ESG and Banking relationships. - To be responsible for establishing, championing and delivering commodity targets that focus on cost, quality, service and innovation with the supply base. Identifying opportunities to create additional value. - To proactively influence commodity stakeholders by using a range of influencing styles. - To exercise appropriate governance of procurement policies and ensure standards are adhere to across Commodity team. - To provide advice and guidance on all Procurement related matters to internal customers including strategy and supplier management. - To continually reassess the operational risk inherent in the business, taking into account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and impact of new technology and financial stability of suppliers.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 The Compliance function is a Second line of defense (LOD) function, responsible for reviewing and challenging the activities of the Group’s businesses (also referred to as “the First LOD”) to ensure that they effectively manage as “Risk Owners” the Regulatory Compliance risks inherent in or arising from the conduct of their activities and for which they are responsible. The Second LOD consists of 'Risk Stewards' who are independent of the commercial risk-taking activities undertaken by the First LOD. The Compliance function is a Risk Steward for a number of non-financial risks in accordance with HSBC Group’s risk framework. The role holder is the executive responsible for ensuring that HSBC’s operations in Taiwan are effective in identifying, managing and mitigating Regulatory Compliance risks and ensure timely advice is provided to the covered business. People Responsibility: N Report to: SVP and Head of Regulatory Compliance, IWPB Job Content 1. Support Retail brokerage project launch from RC perspective by providing regulatory compliance advisory and engaging regulators (include but not limited to FSC/TWSE/TPEx) where necessary. 2. Primarily to support Business Advisory, to maintain an effective control framework and to ensure compliance with all relevant external laws & regulations, internal codes and policies and good market practices, with primary focus on Business area. 3. Assist SVP and Head of Regulatory Compliance, IWPB to oversee the critical Compliance policies and systems that impact Taiwan business and ensure that the Group’s exposure to Regulatory 4. Compliance risks is managed in a commercially sensitive, practical and cost effective manner. 5. Assist SVP and Head of Regulatory Compliance, IWPB to ensure the proactive approach is taken to identify Regulatory Compliance risks change and potential impacts on business model in Taiwan. 6. Provide advisory services to business in order to ensure clear understanding of compliance risk exposure with respect to clients, transactions and products. 7. Assist SVP and Head of Regulatory Compliance, IWPB to be responsible for the second line governance of Regulatory 8. Compliance risks exposures, providing analysis, reporting and governance to Taiwan that is independent of the first line of defence, thereby maintaining an objective assessment of risk exposure. 9.To exercise risk steward challenge, act as independent trusted advisory in governance forums, issue management, fostering a compliance culture and optimizing relations with risk owners and control owners.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 International Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs. People responsibility: N This role a core contributor role directly reporting to VP Fraud Operations under IWPB FCCS. The role is monitor and control all kinds of fraud types from by utilizing all fraud monitoring/ detection/screening system (including but not limited to SAS EFM, Instinct and VRM) to reduce the fraud risk. Contribute to the fraud system parameters or fraud operation strategy tuning via fraud trend analysis. And conduct the Police alert cases via the NPA platform in timely manners. This role will be responsible for: 1. Reviewing all suspected fraud cases that created in the card fraud monitoring system (including but not limited to SAS EFM, VRM) or reported by other sources e.g., Call center, Collections .etc. All the suspected fraud cases must be analyzed and performed the appropriate action on each case with good record. And followed the procedure to distribute or escalate the fraud cases in timely manners. 2. Conduct the Fraud application screening via the global standard platform Instinct and make judgmental call to provide the fraud conclusions for the application processing for the business. 3. Conduct the Police alert cases via the NPA platform and hold amount/account block/provide fund flow in timely manners. 4. Captured and identified the latest fraud trend via analyzed the fraud cases reported/detected and contribute to optimize fraud system setting to deliver the cost-efficient and quality fraud service. 5. Communicate with the customers based on the developed procedures and resolve any issues and impacts from fraud alerts monitoring. 6. Review the daily cases processing result generated by fraud systems (including solved and unsolved alerts) and take adequate actions to resolve the issue at earlier convenience. 7. Arrange the shift rotation and assure the fraud monitoring operation was covered by 7x24 and prepare all statistics for management purpose. 8. Maintain HSBC internal control standard and Group Compliance Policy. 9. Ensure compliance with Group standards, regulatory and compliance requirements. 10. Awareness of the operational Risk associated with the role and the action.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Department introduction The ICG Coverage team in Taiwan is a growing and exciting segment within HSBC. We are a product agnostic group in charge of managing the relationship with our clients, understanding their needs, their industry trends and ensuring HSBC supports them in achieving their financial objectives. The ICG team covers a wide array of institutional clients including Banks, Insurers, Sponsors, Sovereign Wealth Funds, Asset Managers, Hedge funds and Public Sector People responsibility: No Report to: Head of Institutional Clients Role Description We are currently seeking a highly qualified individual to join the Institutional Client Group (ICG) Team in our Taiwan office. As a member of the team, the successful candidate will support the wider Institutional Client franchise. The role is responsible for leading, acquiring and growing profitable long-term relationship with priority HSBC Institutional Clients of Taiwan. The successful candidate will need to establish a holistic understanding of the business environment, industry sectors, clients’ needs, products and solutions and engage with senior decision makers within the client organization. In this role, you will: Job Contents 1. The individual will be supporting to drive the growth strategy of the business and managing risk on the portfolio. 2. Develop a thorough understanding of the client base 3. Liaise with regional counterparts acting as central point of contact for local matters. 4. Contribute to the compilation and implementation of individual client plans to enhance regional and local returns. Contribute to the revenue growth in the portfolio. 5. Collaborate with internal stakeholders including product partners, coordinate origination and execution of activities across the spectrum of all banking products/services. 6. Grow HSBC's share of client wallet and ensure product capabilities are in line with client/sector requirements, drive achievement against targets for revenue generation, product alignment, customer satisfaction and cost management. 7. Undertake the preparation of relevant analysis, proposals, credit applications and reviews as required; understand and ensure compliance with all relevant internal & external rules, regulations & procedures. 8. Act as the First Line of Defence to protect HSBC against Financial Crime and to ensure credit risk arising from the relationship with the clients is proactively managed at all time.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 HSBC Private Bank helps high net worth and ultra high net worth clients manage, grow and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for the future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy. People responsibility: N Report to: SVP and Head of Business Management Role Purpose -To ensure HSBC Private Bank’s Transaction Management/Business Management standards are implemented/executed properly and efficiently -To control, manage, and prioritize Private Banks’ technology resources, budget, and system issue’s remediation progress In this role, you will: -Oversee and execute business initiatives and activities in support of business area aims, both policy-wise and technology-wise -Facilitate and support senior management decision making by use of management information, performance information, analytics, forums, stakeholder feedback -Participate in devising and monitoring of internal governance activities including risk and controls, regulatory controls, audit and regulatory compliance review remediation -Investigate and remediate ad hoc issues which may be adversely affecting business unit performance -To minimize operational risk, including procedure reviewing and improvement and ensure audit findings are not repeated -To ensure Procedure Manuals are up-to-date and HSBC’s internal requirements and local regulations are strictly adhered to

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 財富管理暨個人金融事業處運用HSBC個人金融專業與財富管理的能力，提供全面性的世界級個人金融解決方案給上百萬的客戶。驅動全世界各主要市場的成長。此事業處包含個人金融、財富管理、保險與資產管理，透過以客戶為中心的定位，創新有效的通路，將我們客戶的經驗差異化，提供領先市場的個人金融暨財富管理解決方案。 工作內容： 1. 提供顧客優質服務, 支援並與理財業務團隊合作以達成銷售目標 2. 發掘潛在業務機會與客戶服務需求 3. 轉介潛在客戶予業務人員 4. 處理帳戶服務, 貸款作業, 及現金/非現金交易 5. 處理客戶服務相關問題 6. 減少臨櫃交易並增加自動化系統交易處理比例

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 財富管理暨個人金融事業處運用HSBC個人金融專業與財富管理的能力，提供全面性的世界級個人金融解決方案給上百萬的客戶。驅動全世界各主要市場的成長。此事業處包含個人金融、財富管理、保險與資產管理，透過以客戶為中心的定位，創新有效的通路，將我們客戶的經驗差異化，提供領先市場的個人金融暨財富管理解決方案。 工作內容： 在個人金融分行端提供高品質的專業服務，以達到並超越客戶所期望的服務標準： - 密切與CSM配合提供客戶優質服務 - 支援PRM服務Premier客戶，協助其達成各項績效指標 - 發掘並轉介潛在業務機會與客戶服務需求 - 處理分行行政作業(不含櫃員及現金服務)，例如Premier客戶之開戶、交易及文件處理，並協助報表產出 To provide high level of professional services in retail banking branches to meet and exceed customer service standards. 1. To contribute by closely working with Sales Floor Manager and BCD to achieve KPIs helping to ensure seamless service to customers visiting branches delivering quality services to customers to ensure customer satisfaction and achievement of service standards 2. To contribute to the successful implementation of wealth management service strategy by acting as back-up to partnered PRM to ensure continuity of customer service managing Premier rooms resources and safety deposit box delivering quality services to Premier customer (transaction, documentation tasks, etc) to ensure customer satisfaction closely partnering with PRM to build and reinforce relationship with Premier customers providing quality service to help retain and acquire Premier customers delivering support to PRM tomaximise customers satisfaction through exceptional customer service 3. To contribute to acquisition of customers and enhancement of customer relationship by identifying service and business potentials and marking referrals to PRM accordingly identifying service and business potentials for making referrals to other business lines, so to deepen customer relationship with the Bank close liaison with colleagues from other lines of business, business segment, products and services 4. To perform branch operational tasks, excluding counter teller services, and ensure efficiency, timeliness, accuracy and professionalism by assisting SFM with admin and MI report consolidating tasks performing operational tasks for Premier customers, e.g. account opening, transaction and documentation performing mortgage loan processing tasks, by providing services to PVA customers performing any operations tasks, and non-cash transactions within the branch 5. To be equipped with multi-service skills and maintain flexibility in service task rotation and assignment by agreeing with supervisor the knowledge and service skill set development plan continuously improving oneself through the implementation of development plan and on the job training

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Group Internal Audit - Group Internal Audit provides independent assurance to management and the Risk and Audit Committees that HSBC’s risk management, governance and internal control processes are designed appropriately and are operating effectively. Undertake general audit activities, as part of a team providing independent, objective assurance over the Group’s internal control framework as well as local regulations and assist business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control and governance processes. · People responsibility: N · Report to: SVP Internal Audit · Job content: - Conduct independent internal audit projects pursuant to local regulatory requirements, HSBC internal control standards and Group Compliance Policy - Timely implement the recommendations made by internal/external auditors and external regulators - Conduct assigned non-audit works, including management & regulatory reporting and functional support activities - Deliver assigned work within the given timeframes, standards, methodology, budget, and where applicable, lead and deliver audits - Confirm that audit findings and recommendations are understood and with proposed mitigations - Support a strong risk and conduct culture across the Group and promote awareness and sound operational and strategic decision-making - Critically analyst and determine key drivers of change for area of coverage and assess how these will impact audits - Coherently articulate audit exceptions and findings to GIA team members and management, and as necessary to business and/or functional stakeholders - Be a proactive team player and an analytical and critical thinker, who can effectively manage competing priorities and complex scenario challenges to deliver positive outcomes

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. People responsibility: No Report to: Senior Transitions Manager, Client Change and Onboarding (Function Manager) / SVP Account Management (Entity Manager) Role Purpose The jobholder is responsible for the new business on-boarding process for clients based in Taiwan of the Asia pacific region for HSBC Securities Services. The Global Transitions Analyst is responsible for supporting the planning, coordination, and execution of new business initiatives, ensuring seamless integration into company operations. This role involves analyzing business requirements, collaborating with cross-functional teams, and managing project timelines to drive successful implementation. The ideal candidate is detail-oriented, analytical, and adapt at problem-solving in a fast-paced environment. In this role, you will: Job Contents 1. To assist in project coordination and end-to-end implementation of new business initiatives, products, or system enhancements including maintaining a project plan, track milestones with all external and internal stakeholders and ensure deadlines are met. 2. To identify risks and propose mitigation strategies to document business needs, processes, and workflows. 3. To translate business requirements into functional specifications for technical and operational teams with liaison among Sales/CE/AM, IT, Finance, Operations and Legal to ensure alignment and delivery. 4. To facilitate internal and client meetings to provide updates as well as to resolve implementation challenges 5. To maintain detailed project documentation, including process maps, user guides, and training materials as well as co-ordination for User Acceptance Testing (UAT) 6. To conduct gap analysis to identify areas for improvement. 7. To arrange post implementation follow up call Major Challenges 1. This is a client facing role, which would require interaction, communication and negotiation skills. 2. The jobholder will have to manage client satisfaction 3. The jobholder will need to become familiar with HSS products and systems, applicable policies and regulations, client and counterparty management protocols