求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Customer Service Representative 客戶服務專員

  • 兼職

-經營維護與管理線上客戶關係,建立良好的互動關係,持續提升服務品質。
-電腦基本操作及熟悉OFFICE。
-針對客戶意見需求具有隨機應變及彈性處理能力,具有統整能力彙整相關問題找出解決方案。
-協助客戶查詢後台系統相關報表數據資訊、製作相關報表及文檔。
-隨時留意遊戲官網更新及維護。
-新遊戲上線前測試、熟悉遊戲活動訊息及發布通知。
-完成主管其他交辦事項。
-具有獨立思考能力完成專案及提出解決方案。
-具備跨部門溝通能力,有效率的解決問題。


-Maintenance and management of on-line customer relationship, continuing improve service quality.
-Basic computer operation and good at Microsoft Office
-Following client suggestion and solved.
-Official website maintenance and update
-Game issue collection and solution, testing and releasing new games.
-Checking back office and preparing report.
-Complete other tasks by supervisor.
-Capacity for cross-functional communication and solve tasks efficiency.
-Capacity for independent thinking.

工作條件

  • 接受身份: 上班族、應屆畢業生
  • 工作經歷: 不拘
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 工作技能: 客戶資料更新維護、客戶情報蒐集、客訴案件處理、產品介紹及解說銷售
  • 其它條件: 加分條件:
    -英文能力佳
    -抗壓性高及具有學習意願者佳,願意配合公司政策隨時調整學習腳步
    -能配合假日值班
    -具備遊戲客服經驗
    -思路清晰、細心、應對能力佳

    Good to have:
    -Have excellent English listening, speaking, writing and reading
    -High pressure resistance
    -Can be able to working on holidays
    -Have excellent communication ability and logically
    -Have strong attention on details

福利制度

★工作環境★
不同於傳統的工作環境,在這裡你可以遇到很多不同的團隊成員,而這些團隊由一群在各自專業領域相當頂尖的人才組成,對工作的熱誠以及渴望在公司發展同時做出卓越貢獻的年輕夥伴。位於11樓的高樓層,辦公的同時能遠眺101美景,藍窗科技的辦公室營造出一個現代感、舒適卻充滿活力的工作環境,為的就是能夠與夥伴一起享受工作日常所帶來的樂趣與挑戰。
藍窗科技對於管理哲學的核心理念為,在誠實互信的基礎上,每位夥伴皆能在團隊中對於事件的觀察並提出個人見解與獨到的想法,建立有效的雙向溝通。
在工作過程中遇到難解的挑戰時,公共的休憩空間讓你能與其他團隊交流,另有提供Mini Bar咖啡及零食無限享用,隨時補充體力增加工作效率,將棘手任務迎刃而解。

Workplace Environment:
Unlike the traditional workspace, Azure Tech provides a dynamic environment as most team members are filled with genuine eagerness and drive most often seen in today’s successful startups!
Located on the 11th floor with a gorgeous view of Taipei, its surrounding mountains, and Taipei 101, AZURE’s office is a modern, relaxing, and vibrant office space where dynamic teams work with as “partners” in the pursuit of getting the most out of each working day. An essential part of AZURE’s management philosophy is to encourage honest and constructive expression, which everyone may offer their personal insights to each step and goal as part of a unified, yet diverse, team.
There’s even a serviced mini bar with complimentary snacks and beverages whenever you need, and a comfortable public space where casual chats can help to “keep things real”.

★工作與休閒間的平衡★
【藍窗科技】提倡工作與休息一樣重要,這不是一句口號,而是一種生活態度。
【藍窗科技】身為一個新世代的科技公司,非常重視夥伴能同時兼顧工作與個人生活。我們常說專注於目標、心無旁鶩,我們期望夥伴透過在工作上專注的努力是為了能夠實現心中的目標。

Work-Life Balance:
Priorities matter! At AZURE Tech, Work-Life Balance is more than just a slogan, it is a life style.
As a next-generation tech company, AZURE embraces the value of keeping a healthy balance between what personal life and work demands. “Keep your eyes on the prize” speaks to having the “big picture” clearly on focus at all times, meanwhile it means not losing sight of the things that matter most in life.

★個人職涯發展★
若你認為提升英文能力很重要,那你就該加入【藍窗科技】成為我們的工作夥伴,我們有來自世界各地不同國家的工作夥伴,不是每位夥伴的母語都是英文,所以透由日常對話與會議時的多方溝通,讓團隊的彼此在無形之中一起提升英文聽說讀寫的能力。
除了語言能力的重要性,我們也非常重視團隊合作,透過一個交叉培訓,讓團隊中不同領域的夥伴都能學習到溝通協調的技巧。
公司也聆聽員工內心對於個人發展期盼和目標,並給願意提供機會和幫助讓夥伴能更快接近自己的期許。
Professional Development:
If improving English skill is important to you, then AZURE Tech is the right place to be! Our multi-national co-workers are determined that working language is English, and Mandarin Chinese is the secondary language. One of the most attractive aspects of AZURE’s workplace environment (inside and outside the workspace) is how pleasant it is to work with coworkers and partners whose native language is not English, so everyone is happy to be part of an ongoing team effort to lift up the English skills.
In addition to communication, AZURE Tech is proud of our efficient teamwork, which includes cross-training where each team member may build skills in cross-team coordination and communication.
Furthermore, we are 100% committed to taking our teammate's career development objectives seriously. AZURE Tech provides the facilities and opportunities to cultivate employee capabilities.


執行長的話:
★誠信: 恪守明確的道德標準,我們均永遠保持誠懇以及言行一致。
★共贏: 合作互利, 與客戶企業一起成長,並力求創造超出客戶期望的價值。
★以人為本: 營造多樣化人才可以充滿活力投入工作的企業風氣,力求實現每位夥伴創造成果和自我成長的成就感。

更新日期:2021-05-12

應徵方式

  • 職務聯絡人: 陳小姐
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年100%
5~10年0%
10年以上0%
學歷分佈
碩士及以上50%
大學50%
專科0%
高中0%
高中以下0%
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