求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Sales Operations Analyst

  • 全職

The Position:
This position has a coordinating role for various processes and provides communication to all involved disciplines. This position contributes to the Thermo Fisher Scientific MSD's quarterly bookings & revenue figures and implements the mission of the team "You sell, we handle" to support sales in the field through administrative activities.

Responsibilities and deliverables include:

1. Daily Sales Support to assigned regions on pre-sales (examples: configuration issues; compatibility issues; availability & contract terms and conditions review)
2. Operational Support to bookings & revenue issues. Joining weekly revenue meetings to get visibility on unclear orders and take action or define ownership
3. Organization Customer Witnessed Acceptance Test (CWAT). Owner of planning; agenda; invitations and hosting customers and account management visiting factory location. Coordination of transport, lunches, VIP dinners etc. Documenting and monitoring follow-up test protocol. Main deliverable is a signed-off CWAT protocol by customer which means green light to ship tool
4. Events Support. Ownership of various logistics & service scenarios for events. 5. Includes monitoring status CAPEX; inventory control and interfacing with all involved disciplines (Marketing; local organizing committees, Service management. etc.)
5. Back up Support to other Sales Operations team members on order processing and telephone support
6. PO and contract review and order processing of upgrade orders. Includes data entry and communication to the customer
7. Quotation Support. Management of line items and data to be added to the CRM data base to enable clean quotes by Account Management.
8. CRM "Help Desk function". Assist account/sales management with CRM handling. Not IT specific but more functional support. Become super user to train the field and act as information resource for IT/Business Analysts.
9. Capital Equipment order management experiences is preferred

The Requirements

This position is ideal for a person who like to work within a dynamic and hectic environment with WW networking, including contacts with customers directly.
The successful candidate will possess the following combination of education and experience:

1. Typically requires 4-8 years of experience.
2. Typically a higher secondary education is required, or a combination of education and experience that demonstrate the required skills.
3. IT Skills (Microsoft packages, ERP system experience (SAP, PeopleSoft, CRM) highly desired - knowledge of Team Track systems benefits to the execution of the job
4. Purchase Order review competence (terms & conditions)
5. Knowledge of International Trading (Export, local requirements, tender procedures) is required
6. Highly Organized approach to work (coordination- and prioritizing skills, self-supportive)
7. Attentive to quotation and order details and accurate in processing of data via the various IT systems. Needs to understand that his/her output is vital to execution of an order and customer satisfaction.
8. Understands global and local processes and takes initiatives for process improvements where applicable.

工作條件

  • 接受身份: 上班族
  • 工作經歷: 不拘
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: 未填寫

福利制度

勞保,健保,勞退
團體保險(含配偶及子女)
績效獎金(依照個人及公司績效)
員工體檢
年休假11天(第一年照比例)
週休二日
三節禮金

更新日期:2021-04-06

應徵方式

  • 職務聯絡人: Jolene Yee
  • 聯絡E-Mail: 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: Please submit your English resume/CV through this job link:
    https://jobs.thermofisher.com/global/en/job/136280BR/Sales-Operations-Analyst-III

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年0%
5~10年33%
10年以上67%
學歷分佈
碩士及以上33%
大學67%
專科0%
高中0%
高中以下0%

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