求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Business Support Specialist

  • 全職

An excellent permanent opportunity has arisen at Thermo Fisher Scientific for a Business Support Specialist. The successful candidate will be based at Taiwan and responsible for ensuring smooth operation of business through working with local and global teams.

Duties Include:
1. Prepares quotation and project proposals for customers, work with internal teams such as customer care, finance, logistics, compliance, etc. on certain projects
2. Partners with BAMs and Technical Team on Quality complaint management and upkeep of tracker, coordinates with QA from different Source Plants on Report Status, sample collection and closure
3. Supports commercial team in opportunities and lead management in SFDC such as updating of recurring business, past due and mis-categorized opportunities as well as lead assignment within 24 hours
4. Responds positively, quickly and professionally to all customer inquiries (via email or phone) ranging from quotation status, quality complaint, tender submissions, documentation requests etc.
5. Provides operational support on quality case management for SEATW, RFP/tender submissions and ad hoc requests to achieve operational excellence
6. Provides administrative and ad hoc support to the commercial team in Taiwan, i.e. demo unit and product sample management, coordination of business/department meetings and events, meeting minutes taking, maintenance and sharing of BPD documents at SharePoint, etc.
7. Follows policies and procedures (SOPs, Sales and approval processes) accurately and efficiently
8. Any other ad-hoc and administrative matters not described above required by the team from time to time

Experience required
1. A Diploma/Degree preferably in Life Science discipline or Business/Sales Support roles
2. 3-5 years experience in similar role
3. Extensive experience in a data analytics/sales operations role
4. Highly proficient in CRM ie Salesforce.com (or similar) experience
5. Advanced Microsoft Office experience
6. Demonstrates the ability to function in a fast paced, multi-tasking environment.
7. Ability to prioritize a high volume of workload independently but cohesively in a team and able to handle details accurately in a timely manner under pressure
8. Positive attitude and resilience towards change in a highly matrixed organization
9. Possesses good understanding of sales activities and processes, able to manage customers' expectations, anticipates the needs of external and internal customers and delivers on commitments
10. Good proficiency in English and Mandarin in both speaking and writing is a must
11. Flexibility to work with global team at USA time zones

工作條件

  • 接受身份: 上班族
  • 工作經歷: 不拘
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: 未填寫

福利制度

勞保,健保,勞退
團體保險(含配偶及子女)
績效獎金(依照個人及公司績效)
員工體檢
年休假11天(第一年照比例)
週休二日
三節禮金

更新日期:2021-04-06

應徵方式

  • 職務聯絡人: Jolene Yee
  • 聯絡E-Mail: 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: Please submit your English resume/CV through this job link:
    https://jobs.thermofisher.com/global/en/job/141277BR/Business-Support-Specialist-BioProduction-Division

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年50%
5~10年0%
10年以上50%
學歷分佈
碩士及以上0%
大學100%
專科0%
高中0%
高中以下0%
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