求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Clinical Support Specialist 臨床專員

  • 全職

To support practicing dentists and orthodontists in the resolution of case-specific issues and treatment plans. Meanwhile, to handle inquiries, requests and/or issues from customers as well as clinical communication with internal and external stakeholders.

Duties and Responsibilities

• Provide clinical support to practicing dentists and orthodontists including case evaluation, Clear Pilot, troubleshooting.
• Follow up with each case development plan.
• Participate in clinical education events, collaboration with KOL, both live and online.
• Support on clinical educational programs.
• Handle and resolve customers' issues/concerns/complaints.
• Contribute ideas and suggestions for improving customer experience and/or specific clinical treatments.
• Be responsible for providing assistance to the sales and customer support organization.
• Collaborate cross departments/functions to ensure revenue realization, such as Manufacturing, Marketing, Education, Sales, Customer Support.
• Investigate product safety incidences and report this on CRM system. Also involved in clinical hotline, inbound and outbound calls with customers to provide support and educate customers.

工作條件

  • 接受身份: 上班族、應屆畢業生
  • 工作經歷: 四年以上
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /略懂、說 /略懂、讀 /精通、寫 /中等
  • 工作技能: 客訴案件處理、產品介紹及解說銷售
  • 其它條件: • 大學或研究所牙體技術學系或口腔衛生學系畢業
    • 具4年以上, 牙科相關工作經驗為佳
    • 曾服務於外商隱型矯正公司, 且有臨床指導經驗者優先考慮
    • Customer focus, player-learner mindset, take ownership, collaborative
    • A pleasant personality with good interpersonal skill.
    • Solid problem-solving capability and passion in managing details.

福利制度

未填寫

更新日期:2021-04-07

應徵方式

  • 職務聯絡人: 陳玫妃
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年50%
5~10年0%
10年以上50%
學歷分佈
碩士及以上0%
大學50%
專科0%
高中0%
高中以下0%
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