求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

MBU Field Service Ramp Engineer - Hsinchu

  • 全職

Role and Responsibilities:
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems during the installation
• Checks out and approves operational quality of system equipment versus Onto Innovation specifications
• May instruct customers in the operation of the system
• Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, PC’s, and IP telephony/networking/ wireless networking
• Uses professional concepts; applies company policies and procedures to resolve a variety of issues Job Complexity
• Knows and applies the fundamental concepts, practices and procedures of a specific field of specialization.
• Under limited supervision, performs work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility.
• Some evaluation, originality or ingenuity is required.
• Within 2 years through the position and internal training:
 Possesses and applies a broad knowledge of principles, practices, and procedures to the completion of difficult assignments, working with minimum supervision, conferring with superior on unusual matters
 Has appreciable latitude for unreviewed action or decision pertaining to the installation he / she is in charge of
 Acts in advisory capacity, making recommendations for continuous improvement of the organization’s business

Qualifications and Education Requirements
• B.S. in Electronics, Systems Engineering, Materials Science or Analytical Chemistry
• Or undergraduate degree / vocational certificate(s) in any of above domains with 3 years of experience
• Requires more than 50 % and up to 75 % of travel
• Metrology tool experience, operation or technical or field service support, at either any tool vendor or customer is a plus
• Preferred related experience in the semiconductor field

Preferred Skills
• Proficient English skill is a must
• Familiar with Windows, Microsoft office and/or Linux
• Proficient in using handy tooling, DVM and other troubleshooting gears
• Self-motivated
• Self-driver with forward thinking looking consistently for continuous improvement
• Proactive
• Process oriented

工作條件

  • 工作經歷: 五年以上
  • 學歷要求: 大學
  • 語文條件: 英文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
  • 其它條件: 未填寫

福利制度

1. 週休二日且優於勞基法之特休及彈性休假
2. 員工年度健康檢查
3. 員工認股計劃 Employee Stock Purchase Plan (ESPP)
4. 享勞保、健保、團保(含配偶及子女)
5. 福委會舉辦之多元化活動
6. 每月慶生會
7. 服務週年獎
8. 員工推薦獎金
9. 特殊表現獎金
10. 員工分紅

更新日期:2022-01-24

應徵方式

  • 職務聯絡人: HR
  • 聯絡E-Mail: 未填寫 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: Please upload your English resume with contact information. Thank you.

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年50%
5~10年0%
10年以上50%
學歷分佈
碩士及以上50%
大學50%
專科0%
高中0%
高中以下0%
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