求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Customer Quality Engineer

  • 全職

[Overview]:
- Designs and installs quality control process sampling systems, procedures, and statistical techniques.
- Designs or specifies inspection and testing mechanisms and equipment.
- Analyzes production limitations and standards.
- Recommends revisions of specifications as required.
- Formulates or assists in formulation of quality control policies and procedures.
- Develops economics of quality control program as required.
- Prepares documentation for inspection/testing procedures.

[Responsibility]:
Internal Coordination
(i) Apply sound engineering analysis to initiate projects with manufacturing plant / related department to identify and address repeat product failures or needed process improvements
(ii) Perform routine Quality Assurance roles and responsibilities when needed to support activities such as coordinate Quality Alerts issued by plant, customer audit to manufacturing plant, gather quality reports or document requested by customers, PPAP's, Deviations, etc.
(iii) To coordinate with Sales/CCP Team to ensure Sales/CCP are aware of the quality issues and plan for good parts delivery to give our best support to customer.
(iv) To perform task assigned by CQE Manager.

Client Relationship Development & Maintenance
(i) Create and maintain good client relationship.
(ii) Assessing customer specific quality requirements on product, process and service. Creating awareness within TE organization on these specific requirements and feedback to customer on areas that TE cannot comply with explanation.
(iii) To coordinate internally to support customer request on UL Certification, RoHS/HSF declarations, etc.
(iv) Representing TE (together with Sales) for supplier evaluation / scorecard meeting at the customer and coordinating actions with related departments/plants for improvement where needed.

Customer Complaint Handling
(i) Work directly with customers to understand and define product failure.
(ii) Log customer complaint case in SAP/TECHS and monitor closure with key contact timely.
(iii) Work with customer, internal and external manufacturing sources to establish root cause if it is customer application, design, engineering, manufacturing or supplier related issue.
(iv) Direct appropriate testing for failure analysis and analyze and interpret results.
(v) Lead or interface with cross-functional teams (Quality, Manufacturing, Product Engineering, Product Management, Sales, Materials, etc) to resolve product quality issues.
(vi) To work with customer and distribution center to ensure effective containment action is done to support customers' production line.
(vii) To work with manufacturing sources to ensure good 8D report to be submitted to customers timely.
(viii) Communications / coordination about problems, actions and results with customers timely.
(ix) Provide customer application details to the Techs Key Contact for quality complaint investigation.

工作條件

  • 接受身份: 上班族
  • 工作經歷: 五年以上
  • 學歷要求: 大學 碩士
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: [Qualification]

    Education, Technical Qualification & Experience:
    - Bachelor degree (major in Engineering)
    - At least 2-year work experience in Quality Engineering or equivalent experiences, and working in Connector Industry is a plus.

    Personal Attributes & Competencies:
    - Patience, customer focus, pro-active, result driven, good communication skills
    - Experience in core manufacturing competencies and with good SMT knowledge
    - Demonstrated ability to identify root cause, drive improvement actions and resolve problems.
    - Experience in product test development and laboratory analysis to support root cause analysis and conclusions
    - Excellent written and verbal communication skills and the ability to work well with all levels.
    - Background in statistic and proficiency in quality tools.

福利制度

◆ 分紅/配股
1.員工認股計畫
◆ 獎金/禮品類
1.年終獎金
2.三節禮金
3.生日禮金
4.勞動節禮金
◆ 保險類
1.勞保
2.健保
3.員工團保
4.眷屬團保
5.出差國外旅遊平安險
◆ 休閒類
1.國內外旅遊
2.社團活動
◆ 制度類
1.績效獎金
◆ 請 / 休假制度
1.週休二日
2.特休/年假
3.旅遊假
4.陪產假
5.不扣薪病假
6.彈性休假
◆ 其他
1.健康檢查
2.員工援助計畫提供免費專業諮詢
◆ 補助類
1.結婚禮金
2.生育津貼
3.社團補助
4.旅遊補助
5.住院慰問金
6.喪葬慰問金

更新日期:2021-07-16

應徵方式

  • 職務聯絡人: 翁婉慈
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年0%
5~10年0%
10年以上100%
學歷分佈
碩士及以上0%
大學100%
專科0%
高中0%
高中以下0%
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