求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Customer Quality Engineer -Taipei

  • 殘障+全

We are looking for Customer Quality Engineer (CQE) in Taiwan, Taipei office.

NVIDIA is leading the way into high growth area of Autonomous Driving, High Performance Computing, Artificial Intelligence, and computer Gaming. Company is pushing hard the technology in all areas including the advanced package technology. NVIDIA’s Quality Team is looking for a CQE that has a strong customer/technical experience in the area of system database, PCBA manufacturing/functional testing and customer complaint handling.

You will be reporting to Customer Quality Manager.

What you’ll be doing:

- Manage customer complaints and responses (status tracking / reporting / documentation) -- to ensure effective communication of information between customer and FA / engineering teams. To formulate complaint containment, updates, corrective actions, and closure. Focal point of customer complaint escalations and voice of customer./ Participate/lead meetings with customers related to product quality.
- Drive Quality / RMA improvement -- to continuously review, analyze and report customer yield and RMA information to internal teams / Coordinate and conduct customer line audits when needed. / Manage FA activities on field return issues.
- Drive the Line Data Accuracy and FA CND Rate Reduction -- to Support On-site socket board verification / Support On-site FA and first line triage of quality issues from IQC / SMT / ICT / FCT / OQA / ORT / RMA and to Manage urgent recovery activities to quality excursion / line-down / urgent customer issues, such as on-site rework activities
- Support implementation of projects (status tracking / reporting / documentation) - to ensure effective communication of information between customer and internal teams and regular review project progress to ensure the project running well.

What we need to see:

- Bachelor Degree in Electronics/Computer Engineering or equivalent education or experience
- Minimum 3+ years of customer quality experience in electronics products
- Experience in quality operation or System Data Center Support or PCBA Testing/Troubleshooting processes
- Knowledge of SMD (Surface Mount Device), SMT (Surface Mount Technology) and Assembly manufacturing practices and controls
- Strong ability on data analysis and familiar with QA analysis tools / Good verbal and written communication skills in English and Chinese

Ways to stand out from the crowd:

- In depth experience in customer complaint handling and understanding what customer need in quality
- Good Knowledge of the sever product infrastructure and test methodology
- Strong technical/debug skills in System Data center / PCBA Troubleshooting

工作條件

  • 接受身份: 上班族
    歡迎其他障礙的身心障礙人士,需殘障手冊【相關法令
  • 工作經歷: 三年以上
  • 學歷要求: 大學 碩士
  • 語文條件: 不拘
  • 其它條件: 未填寫

福利制度

為您與家人帶來的福利
NVIDIA員工努力開發全球最佳的視覺運算技術。同樣的,NVIDIA亦提供完整優渥的福利方案! NVIDIA為員工及家人提供最好的支持,協助他們在生活與職場生涯中取得最佳的平衡點。

醫療保險
NVIDIA重視員工的健康與福祉,為所有員工提供完善的醫療福利:
•勞工保險
•全民健康保險
•團體保險(涵蓋定期壽險、重大疾病險、傷害險、醫療險、職業災害險、癌症險、疾病門診險、海外旅遊平安保險等)
•公司針對員工眷屬及子女也提供部分醫療補助,照顧員工的事業與家庭,讓員工無後顧之憂

健康管理方案
•年度健康檢查
•流感疫苗免費接種

財務福利
•員工購股方案 (ESPP)

休假福利
NVIDIA的企業文化就是全力工作。但NVIDIA亦瞭解每個人都須偶爾放鬆與休閒或處理私人事務。NVIDIA提供優於勞基法所規定之休假,讓同仁找到工作與生活之平衡

•週休二日
•國定假日
•特休年假
•彈性休假
•給薪病假
•婚假
•產假
•陪產假
•喪假

教育訓練:
鼓勵同仁在工作之餘,也能提昇自我知識技能。協助同仁達成工作要求,推動公司的成長,包含語文訓練、在職訓練、管理發展訓練、員工生涯發展訓練等。

其他福利:
•結婚津貼/生育津貼/生日禮金
•喪葬補助
•員工推薦計畫
•員工協助方案

要列出NVIDIA 所有 “其它福利”並不容易,因為隨著NVIDIA努力提供更優渥的福利之際,福利內容會持續修改。

更新日期:2021-05-31

應徵方式

  • 職務聯絡人: Matthew Cheng
  • 聯絡E-Mail: 未填寫 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: Please send your English resume on
    https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/Taiwan-Taipei/Customer-Quality-Engineer_JR1939466

應徵分析

兩週內6-10人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年10%
5~10年40%
10年以上50%
學歷分佈
碩士及以上80%
大學20%
專科0%
高中0%
高中以下0%
一零四資訊科技享有網站內容著作權 © 2001- 2021 104 Corporation All Rights Reserved