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台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
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台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

System Analyst II(New Headcount)

  • 全職

OVERVIEW
Part of the Zebra SW Engineering Tools & Process (SETP) Department under Engineering Shared Services organization, this role will be based in Taipei Taiwan, to administer various Engineering Tools and provide end user engineering support.

As part of the global SETP team, the Software Engineer II will be working closely with global engineering base, but work closely with Zebra internal Engineers in TDC and APAC also Engineers from various JDMs and ODMs partners.

Primarily this will analyze, administer, support, and maintain software Tools for Zebra's SW Development Tooling Platform. Performs system deployment of software Tools and servers to maintain throughput and engineering consistency. Deploy, validates, and tests: architecture and user documentation. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions.


RESPONSIBILITY:
Analyzes, Administer, support, and maintains on a variety of SW Tool assignments that constitute a portion of a larger project

Provide Engineering Tools & Process related end user support to internal customers.

Work with peers to identify area of improvement in Engineering Tools support.

Document various support related knowledge base article for end users.

Troubleshoot break fix issues for tool users when require.

Process critical change requests for various engineering tools by following Change Request Management procedure.

Provide fast resolution to the end users in daily basis.

Proactively monitor Tools performance related alerts and take actions to mitigate issues.

May require working on tools deployment and maintenance activities when require.

Create procedural documentation for the SW Engineering Tools & Process Team.

Communication with peers globally to discuss various issues and execute recommended solutions.

Participate in various level of Tools feature testing when required.

Work closely with IT in order to receive effective resolutions.

Seeks out new tools to analyze and solve problems

Exercises judgment within defined procedures and practices to determine appropriate action

Receives general instructions on routine work, new projects or assignments


QUALIFICATIONS/EXPERIENCE:
- Bachelor’s degree or Diploma with equivalent work experience in software tools and systems environment.

- 2 to 5 years of application/Tools support to end users experience is a must.

- 2+ years of various Tools administration experience is required.

- Experience in JIRA, Confluence, Git and other engineering tools administration and support.

- Familiar with various operating systems including Windows Server, Linux variants and UNIX.

- Strong Developer support mind set.

- Strong Ideal Team Player attributes.

- Self-starter, self- motivated, and self-managed on day-to-day tasks

- Quick learning skill in a fast paced environment.

- Strong written, oral and presentation skills in English.

- Strong customer service communication.

工作條件

  • 接受身份: 上班族、應屆畢業生、夜間就讀中、二度就業
  • 工作經歷: 不拘
  • 學歷要求: 專科 大學
  • 語文條件: 英文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
  • 其它條件: 未填寫

福利制度

法定項目

其他福利

■ 保障年薪14個月
■ 年度績效獎金
■ 保險類 - 勞保和健保, 員工團保, 意外險
■ 伙食費
■ 完整的教育訓練
■ 健康檢查
■ 靈活性質福利
■ 補助 - 結婚禮金, 生育津貼, 員工進修補助

更新日期:2021-05-31

應徵方式

  • 職務聯絡人: Ayden Oh
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年33%
5~10年33%
10年以上33%
學歷分佈
碩士及以上67%
大學33%
專科0%
高中0%
高中以下0%
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