求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

Sr. Service Engineer_SMS (Hsinchu)

  • 全職

 Work and perform in compliance with company's regulation and request.
 Perform Technical Field Service activities
 Installation and commissioning of equipment
 Troubleshooting, repair, and maintenance
 Escalation support
 User Training / Customer Training
 Providing sales support
 All necessary reporting as per company policy
 Demonstrate customer service skills and knowledge with a high level of passion and dedication.
 Demonstrate strong and efficient ability to learn a skill on Coordinate Measuring Machines utilizing mechanical and electronic aptitude.
 Report to Service Manager / Factory on any product issues experienced such as standards of production, quality and safety of the product range
 Provides documents activities performed utilizing the required format, such as service report, technical report, etc.
 Develop and maintain relationship with customer to achieve the highest possible levels of customer satisfaction.
 Respond to satisfaction surveys, working to resolve customer care issues.
 Provide timely response to all requests from both internal and external customers.
 Perform necessary administrative paperwork in complete and accurate manner.
 Solutions oriented with ability to work independently in a high pressure, fast paced and innovative environment.
 Feedback in time on product quality issues on site, as well as marketing information to the company.
 Ensure direct reports maintain company-issued test equipment and support tools.
 Perform other related duties and responsibilities as assigned

工作條件

  • 工作經歷: 五年以上
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
  • 其它條件: Education / 教育背景
    College or above degree in industry technology relevant. Major in mechanical and electrical is preferred

    Experience / 經驗
     5 years of relevant working experience, prefer on installing, troubleshooting industrial electronics, machines or computer systems
     Previous Coordinate Measuring Machine installation and troubleshooting experience is a plus.
     Excellent communication and customer service aptitude is required.

    Other skills /其他技能
     Microsoft operating system knowledge is required
     Be able to function independently, be self-motivated and yet be part of a team.
     Good command of written and spoken English
     Willingness to travel domestic and internationally.
     Liaison work involving spare parts ordering, shipment, installation and after sales service which interact between sales, logistics, customers and application specialists etc.

福利制度

☆優渥的薪酬☆
■ 14個月年薪 (需當年度12月31日當日在職員工方能領取)
■ 績效獎金
■ 依個人績效年度調薪

☆完善的保險☆
■ 員工、配偶、子女免費團體保險團保
■ 海外旅遊平安險

☆教育訓練☆
■ 全方位的個人發展計畫,因工作需求參與出國受訓,地點包括以色列、德國、上海等
■ 多元化e-Learning學習平台

☆福委會☆
■ 旅遊補助、生育補助、結婚津貼、喪葬津貼
■ 節慶禮金 、生日禮金

☆其他福利☆
■ 每年一次免費配鏡福利
■ 新人到職第一年10天特休假,依比例享有
■ 生日假
■ 生日禮物
■ 員工介紹獎金制度
■ 免費定期年度健康檢查
■ 員工優惠員購活動

以上福利制度僅適用於正職員工。

更新日期:2022-01-17

應徵方式

  • 職務聯絡人: HR
  • 聯絡E-Mail: (請利用104履歷表應徵此工作) 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年0%
3~5年33%
5~10年0%
10年以上67%
學歷分佈
碩士及以上33%
大學67%
專科0%
高中0%
高中以下0%
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