求職服務專線
台北 02-2912-6104 轉 2
   02-7703-3104 轉 2
意見回饋
廠商求才專線
台北 02-2912-6104
   02-7703-3104
台中 04-3700-6104
上海 86-21-50277104 轉 1
意見回饋

As a Global Quality (GQ) Quality Management Office (QMO) Support Manager at Micron Technology, Inc., you will be responsible for managing communication of customer product data, PCN, qualification document and other types of information to internal customer facing teams and possibly external customers. You will interface with customer facing teams and QMO and represent concerns among stakeholders within organizations across Micron. You will evaluate customer requests and provide input to detect and mitigate risks and support prevention improvements.

As a Micron leader, you will manage staff, workflow, and priorities and develop resource plans to address business needs. In this role, you will work with all levels of the organization to develop value added quality processes to support customer requirements, define best known solutions to problems, and provide technical and workforce development support.

Responsibilities and Tasks

Provide support needed to address customer requests, information and communication needs that are aligned to Micron IP policies while supporting Micron business needs, with appropriate risk assessment and mitigation.
Manage communication with internal/external customers
Align with stakeholders on key communication to customers
Represent external customer needs with key stakeholders like Supply Chain, Manufacturing, BU, etc.
Evaluate customer requests and provide input to facilitate timely and accurate responses.
Ensure the PCN process functions to provide timely and compliant PCN communication to customers.
Continuously evaluate PCN process to ensure consistency with Micron business and customer demands
Work with internal teams to provide qualification reports on time and accurate.
Collaborate with network partners to respond to unusual or new types of customer requests t ensure timely and accurate responses.
Establish processes to manage different types of requests to improve efficiency and effectiveness of responses.
Manage customer product data such that regularly requested data is readily available in a customer friendly format consistent with Micron IP guidelines.
Evaluate and implement opportunities for process automation to improve efficiency of all processes.
Prevent future recurrence of issues through detection and prevention improvements Manage and Drive Resources Needed to Accomplish Business Plan
Manage staff, workflow, and priorities
Develop resource plan which incorporates stakeholder needs through collaboration and understanding of Micron business.
Evaluate and adopt best practices as applicable to customer requests, customer product data needs, and communication of key information to customers.
Communicate proactively on value added quality processes and partner to define best known solutions
Provide support to area counterparts in technical and workforce development to ensure team training needs are met
Facilitate review with Product QRA and Legal or other key business partners as needed.

工作條件

  • 接受身份: 上班族、外籍人士、原住民【相關法令】、中壯齡(45~54歲)
  • 工作經歷: 不拘
  • 學歷要求: 大學以上
  • 語文條件: 英文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
    中文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
  • 其它條件: Skills and Experience

    7+ years experience of increasing responsibility
    Experience managing customer facing information required
    Experience working with customer facing teams required
    Knowledge of Semiconductor processes is required, memory is preferred
    Experience managing large business processes that span multiple functions is helpful
    Experience managing global teams helpful
    Experience with automotive quality requirements is helpful
    Work Environment

    Ability to manage schedule to work across global time zones is required.
    Some travel up to 25% is required
    Flexibility to manage urgent customer needs is required

福利制度

﹝以下薪資福利僅適用於台灣美光晶圓科技(股)公司與台灣美光記憶體科技(股)公司正式員工,其他廠區或辦公室及非正式員工薪資福利另議。﹞
☆薪資及獎金制度 ☆
1. 12個月基本薪資+2個月年終獎金(需當年度12月31日當日在職員工方能領取)
2. 工程師職位薪資:
(1)工程師NT54000起
(2)輪班工程師NT48000起 (輪班津貼另計)
(3)具半導體經驗者薪優另議
3. 績效獎金(IPP):按公司營運績效及組織目標成效給與。
4. 即時獎勵(Spot Bonus/Micron Point):發給工作表現卓越之員工。
5. 久任獎勵(Service Award):服務每滿五年之員工,可獲頒特別贈品。
6. 勞工退休金雇主提撥率:8%,優於勞基法規定。
7. 新進員工到職當月即享有特休假(依服務比例按月給予特休),優於勞基法規定。
8. 全薪病假80小時;政府紀念不放假之紀念日給予特別休假,讓同仁有更多的假期安排。
☆教育訓練☆
Micron全球人力培訓主要目標是 - 確保每個成員都能夠獲得展現高績效成果所需要的學習資源。Micron提倡標準化的訓練架構,以便根據團隊成員的職位、工作職能、工作角色和執行的特定工作來識別必要和相關的訓練。Micron 的主要訓練架構:
1. 美光核心職能訓練:包含與法規遵循相關且適用於所有 Micron成員的訓練活動。
2. 地區性/廠區核心要求:包含與法規遵循相關、適用於特定地區或廠區之所有成員的訓練活動。
3. 部門核心職能訓練:包含適用於特定部門內所有成員,包含與安全有關以及單位內訓練活動。
4. 特定工作角色的特定訓練:如領導力訓練、接班人計畫。
5. 除了一般的訓練方法,美光也利用多元的學習方式來達到人力發展目標,如:自我學習方案、工作輪調、專案參與等。
☆福利措施☆
1. 健保、勞工保險及免費團體保險(含壽險、意外、健康醫療團體保險)。員工配偶及子女享有免費健康醫療團體保險。
2. 醫務室,具專業護士駐廠並定期提供專科醫師問診。
3. 生日禮券、生育、婚喪賀奠及急難補助。
4. 提供多條路線之交通車搭乘服務。
5. 設有各式公司社團及康樂活動。
6. 設施完善的停車場。
7. 員工餐廳及便利商店。
8. 社團經費補助。
9. 開放式圖書閱覽室以及健身房。
10. 設備完善的電腦教室與訓練教室。
11. 員工宿舍(台中廠)、租屋補助(桃園廠)。


『美光政策已經且將持續落實所有人力資源活動及福利待遇,不分種族、宗教、膚色、性別、國籍、年齡、殘疾、性向、婚姻狀態、軍籍地位或其他受法律保護之類別。每位經理人、主管及團隊成員均有責任貫徹此政策規定。
人事部門之雇用平權承辦人負責本政策之執行、解答任何相關問題及查核員工遵守政策之成效狀況。』
求職者在招募過程中或受僱於美光時,無須支付費用、押金或承擔債務
Jobseekers are not required to pay fees, deposits or incur debt as part of the recruitment process or for employment with Micron.

更新日期:2021-09-10

應徵方式

  • 職務聯絡人: 台灣人力資源營運中心
  • 聯絡E-Mail: 未填寫 我要應徵
  • 洽: 不接受電洽
  • 洽: 不接受親洽
  • 它: 其他應徵方式及備註:
    ***請務必至本公司網站應徵本職缺,職缺網址如下:***
    https://micron.eightfold.ai/careers/job?domain=micron.com&pid=8794680

應徵分析

兩週內0-5人應徵
經歷分佈
新鮮人0%
1~3年50%
3~5年0%
5~10年0%
10年以上50%
學歷分佈
碩士及以上0%
大學100%
專科0%
高中0%
高中以下0%
一零四資訊科技享有網站內容著作權 © 2001- 2021 104 Corporation All Rights Reserved