房務樓層 主任 Housekeeping Floor Supervisor

•確保在工作區域進行高標準的清潔。 •監督夜床服務，並嚴格管控通用鑰匙。 •定期檢查客房走廊和公共區域。 •立即向工程部門報告維護問題。 •預防和解決客人投訴。 •負責客房服務員每日處理的客房清潔工作。 •確保客房已經清潔並準備迎接客人。 •負責客房樓層上的客房服務員和房務員的操作。 •確保所有下屬的工作最佳績效。 •負責新進同事教育訓練。 •Ensure highest standard of cleaning in assigned areas. •Supervise turndown service and Responsible for strict key control. •Inspect regularly guestroom corridors and public areas. •Report maintenance issues promptly to Engineering. •Prevent and resolve guest complaints. •Responsible for the daily processing of guest rooms cleaning by Room Attendant. •Ensuring that rooms are cleaned and ready for guest arrival. •Responsible for the conduct of the Room Attendants and House Attendants on the guest floors. •To ensure the maximum efficiency of performance from all subordinates. •Responsible for the training and education of new colleagues.