1. 處理來自電話、傳真和/或郵件的申請案件,如:個人資料變更/查詢/請求,以及協助提供本公司政策/規則之說明與解釋。 2. 處理違反本公司規範之案件。 3. 具有客戶服務基礎與精神,能自動自發並掌握積極時間管理能力,自主完成案件及抗壓性。
月薪30,000~45,000元
(固定或變動薪資因個人資歷或績效而異)1. University graduated and able to use Windows, MS office (at least Word, Excel). 2. 1~2 years of working experience in customer service industry 3. Proficiency Chinese / English. 4. Excellent organizational, interpersonal and communications skills. 5. Strongly customer oriented and owns excellent customer service experience. 6. Must be self-motivated and highly attentive to detail and follow-up. 7. The ability to work under deadline pressure and flexible hours, while maintaining a positive, professional attitude in a very fast-paced environment. 8. A positive, outgoing personality (especially attitude, enthusiasm and flexibility) with the ability to work effectively, independently, as a team, with co-workers as well as all levels of management.
公司提供良好工作環境,鼓勵員工積極有創意,重視團隊合作,正職員工適用以下福利: ◆ 獎金/禮品類 1.年終獎金 2.三節禮券 3.生日禮券 ◆ 保險類 1.勞保 2.健保 3.員工團體保險 ◆ 休閒類 1.不定期員工旅遊 2.不定期聚餐 3.年終尾牙及摸彩活動 ◆ 請/休假制度 1.週休二日 2.特休/年假 ◆ 產品福利:員工購買產品可享員工價