初階應用工程師 Engineering Associate

歡迎先逛逛我們的網站！ https://www.ematicsolutions.com/tw/ 【What's The Gig?】 In this role, you’ll be part of a lean, innovative, and profitable team that’s engineered for the future of marketing. You’ll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you’ll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution. Your Responsibilities Will Include: • Provide technical on-boarding support to new clients by following the established SOP’s • Timely execution of requests (clients or technical) from the clients success team • Gather user feedback and needs, and provide constructive suggestions to internal and external stakeholders to ensure smooth clients service flow • Work with cross functional team on ad-hoc projects for anything clients related • On-going daily support for existing clients focused on retention and growth 【What we’re looking for】 • Have 0-2 years of working experience with a Bachelor’s degree or equivalent • Have interest in Technical Support related work. Fresh graduates with internship experience will be a plus • Have impeccable written and verbal communication skills in both English and local language • Have advanced Microsoft Office skills (Excel is a must and obsessed to Data Analytics) • Basic understanding and knowledge in Rest API. • Basic programming language such as PHP, Javascript, CSS, SQL, HTML • Have excellent organizational skills and have demonstrated the ability to work in a fast-paced, high pressure environment for long periods of time • Are committed to excellence, and self-improvement • Have a strong Interest in problem solving translated from data • Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents. You’ll have opportunities to apply these skills in real projects and grow your expertise with us. 【What We Offer】 • Be exposed to and grow your knowledge across the Digital Marketing ecosystem, including Performance Marketing, SEO, Content Marketing, CRM and more • Competitive pay with an attractive, long-term compensation model • A flat and open culture that nurtures entrepreneurism and wants to unlock the best version of you. • Work with a diverse team of smart people who are also fun after work. • Opportunity to interact with colleagues from different countries and cultures. **Please provide English CV 應徵請提供英文履歷**