國外客服人員

1. 接聽客戶的訂單、諮詢電話； 2. 回覆客戶的郵件、社交網絡和其他線上平臺上的問題和訊息； 3. 整理和輸入客戶訂單資料以及協助配送部門； 4. 協助客戶解決問題和提供專業的解決方案； 5. 執行主管交辦的其它工作。 本職位將負責處理客戶的訂單、投訴和諮詢。這是一個非常重要的職位，因為客戶服務是公司成功的關鍵。此職位提供良好的發展前景，有機會晉升至更高級別的客戶服務管理職位。 如果您對此職位感興趣並符合要求，請提交履歷表。我們期待與您進一步討論此機會。 本公司為美商，除勞健保外，也有團保的保障，並提供第一年12天年假 (按比例) ，底薪14個月並年終獎金(1~3個月不等，按照個人績效) 及其他福利。 有經驗者薪資另議。 JOB DESCRIPTION- To ensure shipments leave the port in time for delivery to the destinations on time. Our export & import customer service team works closely with customers and customs brokers to ensure loading and export clearances are executed on schedule. If you have worked in a large customer service team, and wish to develop your leadership skills, this is a perfect opportunity to join CNW(Courier Network). CNW is US base company. In addition to labor and health insurance, we are also covered by group insurance, and provide 12 days of annual leave (pro-rata) in first year. 14 months basic salary plus year-end bonus and other benefit.