(Sr.) Technical Writer

About TXOne TXOne Networks provides cybersecurity solutions for ICS and OT environments using the OT zero trust methodology. We collaborate with top manufacturers and infrastructure operators to develop practical defense strategies that eliminate security vulnerabilities in industrial settings. TXOne ensures the availability of industrial systems by mitigating cybersecurity challenges that can disrupt operations. Our solutions empower customers to benefit from networked control systems while maintaining operational resilience, personnel safety, and asset security. TXOne Networks is honored to be named again as one of the 10 Coolest IoT Security Companies by CRN in Mar 2025. Job Summary We are seeking a talented Technical Writer to join our team. The successful candidate will be responsible for creating high-quality documentation that is easy to understand and use. The Technical Writer will collaborate with subject matter experts, software developers, product managers, and other stakeholders to produce technical documents, such as user manuals, system documentation, release notes, and online help. Key Responsibilities • Develop, write, and edit user manuals, system documentation, release notes, and online help for software applications, hardware products, and other technical materials. • Conduct a thorough examination and make necessary modifications to the textual content displayed on user interfaces of products. • Work with subject matter experts to gather and interpret technical information and convert it into clear, concise, and accurate documentation. • Ensure that technical documentation adheres to established standards for style, content, and format. • Revise, edit, and proofread documents to ensure accuracy and completeness. • Collaborate with cross-functional teams, including software developers, product managers, and quality assurance engineers, to obtain information and ensure accuracy of technical documentation. • Manage documentation projects, including coordinating schedules, setting priorities, and ensuring timely completion of deliverables. • Keep up-to-date with industry trends, technologies, and best practices in technical writing. • Create use cases by gathering and analyzing information directly from customers.