M0101 - IT Engineer

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons all while shaping the future of connectivity. Responsibilities - Install, configure, and maintain operating systems, software applications, and hardware components. - Provide technical support to employees regarding hardware, software, and network-related issues. - Troubleshoot and resolve technical issues promptly to minimize equipment or employee computer downtime. - Assist in performing daily maintenance tasks such as system updates, backups, or security vulnerability fixes. - Document and maintain all technical procedures and configurations for future reference. Sometimes need to visit offices or factories in other counties and cities to assist with IT tasks. Requirements - At least 3 years of experience in IT support positions - Familiar with Windows OS, Mac OS and Linux - Have basic internet knowledge - Demonstrated troubleshooting skills and ability to diagnose and resolve technical issues - Good communication and interpersonal skills - Ability to work independently and prioritize tasks effectively Nice to have - A minimum of 5 years of experience in IT - Experience in building server rooms and network infrastructure. - Experience in importing internal system services. - Experience with SaaS services - Knowledge of system administrator - Certifications CCNA or MCSE Benefits International work environment and work with global development teams. Excellent work conditions. Competitive package we can and do offer great pay, perks, and benefits. Group insurance; Health insurance. Flexible working patterns. Free drinks and snacks in the office.