Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance to people based on need and irrespective of race, religion, gender or political affiliation. We have the following vacancy and are looking for a talented individual with a strong desire to contribute to humanitarian work and commit to the aims and values of MSF to join our team in Taipei. IT Officer The IT Officer ensures the efficient functioning, security, and development of MSF Taiwan’s IT infrastructure and systems. By providing advanced user support, leading small-scale IT projects, and contributing to digital transformation, the IT Officer plays a key role in enhancing productivity, resilience, and data protection across the office. Major Responsibilities - Support the implementation of local, regional, and global IT strategies and contribute to IT project delivery under the guidance of the ICT Manager. - Ensure the continuous availability, performance, and maintenance of IT systems, networks, and infrastructure. - Provide timely and user-focused technical support to enhance operational efficiency and staff satisfaction. - Implement and monitor cybersecurity policies and measures to safeguard organizational data and systems. - Contribute to the digitalization and automation of workflows by identifying improvement opportunities and supporting tool adoption - Oversee IT asset lifecycle and vendor partnerships to align with organizational goals, optimize costs, and maintain compliance. 無國界醫生是一個獨立的國際醫療人道救援組織,致力為受武裝衝突、流行病與傳染病和天災影響,以及遭排拒於醫療體系以外的人群提供緊急醫療援助。無國界醫生只會基於人們的需要提供援助,不受種族、宗教、性別或政治因素左右。無國界醫生台北辦公室目前正在招募1位對無國界醫生的宗旨及國際人道事務有興趣的資訊專員加入我們的團隊。 資訊專員 資訊專員確保無國界醫生(台灣)的資訊基礎設備與系統能有效運作、安全穩定並持續發展。透過提供使用者支援、帶領小型資訊專案、以及參與數位轉型,資訊專員在提升整體工作效率、韌性以及資料保護上,扮演了關鍵角色。 主要工作內容 - 支援在地、區域及全球資訊策略的執行,並在資訊經理的指導下參與資訊專案的推動。 - 確保資訊系統、網路及基礎設施的持續可用性、效能與維護。 - 提供即時且以使用者為導向的技術支援,提升運作效率與使用者滿意度。 - 執行並監控資安政策與措施,以確保組織的資料保護與系統安全。 - 協助數位化與自動化流程,找出改善機會並支援工具導入。 - 管理資訊設備及資產生命週期,並管理供應商關係,確保符合組織目標、最佳化成本並維持合規性。
待遇面議
(經常性薪資達 4 萬元或以上)
Requirements - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Over 2-year relevant IT generalist experience. - Minimum 2–3 years of hands-on experience in IT operations, technical support, or system/network administration. - Exposure to cloud services (e.g., Microsoft Azure, Microsoft 365, Teams telephony) and on-premises infrastructure management. - Advanced experience with website DevOps or Salesforce is highly preferable. - Basic sense of cybersecurity - Detail-oriented with strong organizational and documentation skills. - Ability to work under pressure and to respect deadlines. - Good communication skills are a must. - Possesses an open-minded spirit, demonstrate a willingness to embrace new challenges. - Communication level in both spoken and written English 資格: - 學士學位,資訊及相關科系。 - 具兩年以上資訊相關工作經驗。 - 至少二至三年資訊營運、技術支援或系統/網路管理的實務經驗。 - 熟悉雲端系統(如 Microsoft Azure、Microsoft 365、Teams 電話系統)及在地基礎設施管理。 - 具備進階的網站 DevOps 或 Salesforce 經驗者尤佳。 - 具備基本資安意識。 - 注重細節,擁有良好的組織與文件管理能力。 - 能在壓力下工作並遵守時限。 - 需具備良好的溝通能力。 - 擁有開放的心態,願意接受新挑戰。 - 具備良好的英文口語與書面溝通能力。
▌ 福利制度 .我們提供夥伴21天年假及彈性工作時間,工作/生活平衡的工作模式更能激發創意;在不影響工作的前提下,夥伴可依照自己的習慣安排工作時間。 .我們重視夥伴的身心健康,提供每年12天全薪病假、健康檢查、團體保險、流感疫苗補助、心理諮詢補助。 .我們有舒適的多功能空間,供應咖啡及零食,激盪大家的創造力、同時也放鬆大家的心情。 .我們鼓勵不同價值觀之間的交流,期待夥伴能在無國界醫生持續成長。夥伴將透過與其他國家辦公室的同事交流、參與相關社群及工作坊討論,培養國際化視野。 .夥伴可以自由使用內部教育訓練平台、以及外部教育訓練補助,在專業上持續精進。 ▌ Benefits .We are committed to creating a work-life balanced environment and providing our team members with 21 days of annual leave and flexible working hours. .We prioritize the physical and mental well-being of our team members and offer 12 days of full paid sick leave, health check-ups, group insurance, influenza vaccine allowance, and counseling support. .We have a comfortable workspace and offer coffee and snacks, creating a relaxed atmosphere and inspiring creativity. .We encourage our team members to grow and develop an international perspective within Médecins Sans Frontières. Team members will have the opportunity to collaborate with colleagues from other MSF offices, and participate in relevant communities and workshops. .Our team members can freely access our internal learning platform and apply for external training subsidies to enhance their professional skills.