IT Manager

Key Responsibilities: 1. IT Strategy & Leadership: o Execute the IT strategy for Shiseido Taiwan, aligning with global IT directives and local business goals. o Provide visionary leadership to the IT team, fostering a culture of innovation, collaboration, and continuous improvement. o Stay abreast of emerging technologies and industry best practices to recommend and implement solutions that enhance business capabilities. 2. Business Applications Management: o Manage the portfolio of business applications (e.g., BI, POS, WMS) used in Taiwan. o Collaborate with business units to understand their needs and identify opportunities for technology-driven process improvements. o Oversee application support, maintenance, and upgrades, ensuring optimal performance and user satisfaction. 3. Business Partnering & Stakeholder Management: o Serve as the primary IT Business Partner for Shiseido Taiwan, building and nurturing strong relationships with local leadership, department heads, and key stakeholders. o Lead business engagement efforts, proactively identifying and understanding business needs, strategic priorities, and operational challenges. o Own the intake and translation of business requirements into actionable IT initiatives, ensuring alignment with both local objectives and global IT standards. o Act as a trusted advisor to the business, facilitating issue resolution and driving continuous improvement through technology. o Champion the value realization of global and regional IT services by measuring impact, communicating benefits, and ensuring adoption across business units. o Collaborate closely with regional and global IT teams to represent Taiwan’s unique requirements in enterprise-wide projects, ensuring local relevance while adhering to global frameworks. o Drive change management initiatives related to new IT system deployments, ensuring smooth transitions and stakeholder buy-in. 4. Team Leadership & Development: o Lead, mentor, and develop a high-performing IT team, fostering their professional growth and technical expertise. o Manage resource allocation, performance reviews, and talent development within the IT department. 5. Budget & Vendor Management: o Develop and manage the annual IT budget, ensuring cost-effective utilization of resources. o Oversee vendor relationships, contract negotiations, and service level agreements (SLAs) for IT products and services.