00182025 Technical Manager - Enterprise Services / Network Focus 資訊科技部經理 (非管理職)

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. This team keeps people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues. People responsibility: N Report to: VP ITID Job content: 1. Carry out IT activities to Enterprise/Network Infrastructure domains (AS/400, Distribute Compute, Storage, Database, Middleware, Virtualization, Campus, Branch and External Networks, etc.) 2. Provide support to production systems and ensure systems and procedures comply with regulatory and internal audit and processing requirements 3. Coordinate to implement IT system controls, manage vendor support and closely monitor IT infrastructure as a whole that includes handling related repair and replacement 4. Trouble-shooting system/network problems by using pre-defined procedures, individual’s technical and theoretical knowledge 5. Follow-up each case of failure or service interruptions on the cause of the failure. By involving regional/global support as need and escalating to the management on all problems that cannot be resolved quickly 6. Maintain an inventory list and ensure that the list corresponds to the physical equipment installed 7. Conduct regular checking, correcting deficiencies, implementing improvements to current processes & procedures and adhere to group compliance policy 8. Prepare and update relevant operations, support procedures and software/hardware configurations