[Fintech] OTC Operations Associate 業務運營專員

About the Opportunity: As an Operations Specialist, you will be responsible for understanding all clients'/suppliers' needs. Your main tasks will be:1) Accurately identify which clients/suppliers can do what type of deals.2) Broadcast the requested quote to all relevant Groups within a short time.3) Record all potential deals. Responsibilities: ● Provide satisfied service experience to clients actively & passionately. ● Deal with the query and solve the issues from clients through multi-channels such as mail, and social media. ● Collect the requests and opinions from clients and feedback to relevant Groups. ● Audit the qualification of the applied clients. Requirement: ● Able to deal with complicated tasks. ● Conscious of providing good customer experience. Able to deal with complex situations calmly. ● Sensitive to track the progress of tasks spontaneously. ● Team player. Able to collaborate with cross-groups effectively. ● Possess good logic and excellent communication skills. ● Mid level in English. Perks & Benefits ● Competitive total compensation package ● Various team-building programs and company events ● Comprehensive healthcare schemes for employees and dependants ● And many more! Apply and let us tell you more!