Senior Customer Engineer (WOS)

Phoenix Technologies is looking for an experienced engineer in Customer Engineering Group. There are several diverse software activities in this group. Various responsibilities include: •Can solve technical issues independently •Provide technical training/presentation for specific technical topics •Can help others with technical issues by providing guidance and directions •Communicate with other engineering teams and/or managers to get solutions for technical issues •Study new technical spec and provide solutions accordingly •Discuss with customers for system design review and provide professional suggestions •Can attend technical review meeting (Con-Call) with customers/vendors to provide updates on technical issues