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工作內容
想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ 在我所負責的區域，提供高品質診斷及服務，以滿足顧客的需求 1. 提供高品質診斷及處理應對，以滿足顧客的需求 - 進行顧客運動產品的診斷，以提供修理、維護及客製化解決方案 - 透過與所有通路夥伴合作，確保顧客滿意度及忠誠度 - 提供正確的服務（修理、維護、DIY、購回⋯⋯），幫助提升顧客滿意度、維修工作室及門店績效（營收、售後服務、二次良品、租賃、保養⋯⋯） - 適切的規劃、管理與組織維修活動（內部與外部），為顧客提供最佳的維修等待時間 - 正確解讀維修工作室績效，以提升我的決策能力 - 提供顧客快速支付的客製化體驗（一般、快捷⋯⋯） - 回收並評估成為二次良品的可能性（購回、管理退貨、管理租賃） 2. 以高品質修理、保養及客製化服務，滿足顧客的需求 - 進行修理和／或保養服務，以延長運動產品的壽命 - 進行客製化服務，以滿足顧客的需求 - 確保自身及顧客在維修工作室中的安全 - 確保維修工作室庫存的精準度與可用度，維持陳列架空間的使用效率 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! In coordination with my territory, I delight my customers by providing quality diagnostics and services. 1. Delight my client with high quality diagnosis and handling. - Carry out the diagnosis of our customers' sports products in order to offer them repair, maintenance and customization solutions. - Ensure the delight and loyalty of our customers through local contact on all channels. - Offer the right choice of benefits and services(repair, maintenance, DIY, buy back, etc.) contributing to customer satisfaction and developing workshop and store performances (payable, warranty, 2ndLife, rental, maintenance , etc.). - Ensure proper planning management of support and control the organization of our repair centers (internal and external) in order to offer the best deadlines to our customers. - Understand the reading of the workshop performance in order to improve my decision-making. - Offer our customers a tailored experience around rapid payment at the workshop (usual, express, etc.). - Take back and revalue products for a second life (Buy back, management of returned used products, management of rental returns…). 2. Delight my customers with high quality repair, maintenance and customization services. - Carry out repair and/or maintenance services to extend the lifespan of sports products. - Carry out customization services to meet the needs of my sports client. - Ensure my safety and that of my customers in the workshop. - Keep the shelf space efficient by ensuring the accuracy and availability of my workshop stock.
職務類別
門市／店員／專櫃人員
認識門市／店員／專櫃人員職務 工作待遇
時薪190~300元
（固定或變動薪資因個人資歷或績效而異）工作性質
兼職 - 長期工讀
上班時段
日班/晚班/假日班，10:00-19:00, 10:00-14:00, 13:00-22:00, 14:00-18:00, 14:00-23:00, 18:00-22:00, 18:30-22:30，需輪班
休假制度
依公司規定
可上班日
不限
需求人數
1~3人
條件要求
其他條件
1. Sport enthusiast: motivated by DECATHLON and who will be ambassadors of our sport. Better I have already belong to a sports community where I can promote DECATHLON with the team together; 2. Vitality: Full of energy and enthusiastic teammates know how to adapt to change in all circumstances, even to provoke it, innovate, dare; 3. Sense of service: You thrive serving our customers every day, knowing how to cooperate with others and play in a team. You will put your talent and collective intelligence at the service of your colleagues, our products and our customers; 4. Concrete: You have a passion for entrepreneurship, like to make (doer) and have a sense of action and results. We play to WIN! 5. Responsible: “I say / I do”, as one of the entrepreneurial teammates who like to take action, I will be a responsible teammates who know how to make decisions while taking responsibility for actions; 6. Digital: our business environment is more digital and connected. I feel at ease in this new environment using and mastering IT tools, apps and social media.
歡迎所有求職者，與 等
日間就讀中、
夜間就讀中、
外籍人士、
原住民
、
新住民
、
二度就業、
中壯齡
、
中高齡
、
高齡
顯示全部
公司環境照片(4張)
商場環境
商場環境
瑞芳倉庫
倉庫環境
福利制度
法定項目
其他福利
✦ 員工福利與發展制度✦ Employee Benefits & Development Opportunities 在迪卡儂，我們致力於打造一個充滿支持與成長機會的職場環境，讓每位夥伴都能發揮潛力、實現自我。 At Decathlon, we strive to create a workplace that supports personal growth and encourages every teammate to thrive. ●法規保障 Legal Protections 我們依據《勞基法》與相關法規，提供健全的員工保障： We provide full legal protections in accordance with local labor laws: 優於法規：工作滿一年即享 10 天年假，全薪病假 6 天 Extra benefits: 10 days paid annual leave after 1 year; 6 days full-paid sick leave 勞保、健保、勞退提撥 Labor and health insurance, pension contribution 每年健康檢查 Annual health checkup 生育、育嬰留職停薪與津貼制度 Parental leave and allowance 法定假別（生理假、產假、婚喪假、公假等） All legally mandated leaves (maternity, bereavement, menstrual, etc.) ●福利亮點 Decathlon Perks▸ 運動生活 Sport and Lifestyle 運動社團活動與補助 Sports club activities and monthly sport allowance 永續通勤津貼：每公里補助新台幣 4 至 8 元，鼓勵步行、單車、大眾運輸 Sustainable commuting bonus (NT$4–8/km) for biking, walking, or public transport ▸ 購物優惠 Shopping Benefits 員工購物折扣 Employee discount on all Decathlon products ▸ 獎金與股份 Bonus and Shares 獲利分享制度（正職與兼職皆可適用） Profit-sharing for both full-time and part-time teammates 員工持股制度 Employee shareholding plan ▸ 禮金與補助 Gifts and Subsidies 生日禮金、三節獎金、婦女節禮品、新年禮券 Birthday bonuses, seasonal gifts, Women’s Day and New Year vouchers 忠誠員工禮、特約商優惠 Loyalty awards and partner brand discounts 生育與結婚補助 Childbirth and marriage subsidies 團體保險：免費為配偶與子女加保醫療險 Group insurance including free medical coverage for spouse and children ●教育訓練與職涯發展 Training and Career Development▸ 教育訓練 Training 新人訓練與實務實習 Onboarding and hands-on field training 職能與專業課程 Functional and professional training programs 內部講師制度與持續進修文化 Internal trainer system and lifelong learning support ▸ 升遷與規劃 Career Growth 明確的內部升遷制度 Transparent internal promotion system 國內外職涯規劃的可能性 Opportunities for domestic and international career development 校園實習合作與轉正機會 University internship programs with full-time transition paths 支持多元共融：如南屯店與家扶中心合作雇用弱勢族群 Inclusive employment initiatives, such as local programs for disadvantaged communities ★歡迎加入我們 Join Us成為迪卡儂的一員，與我們一起打造一段充滿活力、共好、富有意義的職涯旅程。 Join Decathlon and shape a fulfilling, purpose-driven career with us.
聯絡方式
聯絡人
DECATHLON People Team
apple.liu@decathlon.com,yawen.huang1@decathlon.com
應徵回覆
本職務設定30個工作天回覆
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