【大廳酒吧】酒吧副理 Assistant Bar Manager

1. 按照品牌標準與部門規範提供高標準的餐飲服務。 2. 確保賓客服務規範被嚴格遵守，並有效提供飲品服務。 3. 制定部門的銷售、飲品創新和利潤規範和程序，並提供培訓課程以提升團隊能力。 4. 向上溝通疑難問題、客人意見和其他相關資訊。召開每日例會並參加計劃好的餐飲部會議。 5. 確保工作區域準備就緒，為客人提供服務。確保所有員工了解自己的職責，高效地提供服務。 6. 負責酒水倉營運管理，確保庫存充足並符合標準。 7. 採取適當行動處理賓客回饋，確保賓客滿意。 Operations & Service Standards Delivers high-standard F&B service according to departmental standards and procedures. Ensures adherence to patron care standards and effective beverage service. Prepares for service by ensuring departmental readiness. Departmental Development Develops departmental standards and procedures to promote salesmanship, beverage creativity, and profit. Delivers prepared training sessions aligned with the monthly departmental calendar. Communication & Team Management Communicates guest comments, difficulties, and relevant information to superiors. Conducts daily briefings and attends scheduled F&B meetings. Ensures all staff are aware of their roles for effective service delivery. Inventory & Guest Relations Manages cellar operations. Takes appropriate action to resolve guest complaints. Accountability This position reports directly to the Director of Food & Beverage. The Assistant Bar Manager is responsible for leading the daily operations of the lobby lounge, ensuring high-quality food and beverage service, driving sales, and maintaining guest satisfaction. This role is crucial in delivering exceptional guest experiences and contributing to the lounge's profitability.