ACS Customer Success Specialist

Key Responsibilities: • Utilize expertise in Oracle Operations processes, specifically in OM (Order Management), PO (Procurement), and Service modules. • Apply field process engineering skills to optimize operational efficiency and effectiveness. • Plan and coordinate major activities, initiatives, and projects, providing worldwide support as needed. • Manage IR/ISO assets procurement process, ensuring timely acquisition and asset management. • Maintain and update the ACS SharePoint-operation, ensuring content accuracy and relevance. • Provide support for process flow design and implementation, collaborating with cross-functional teams. • Deliver training sessions on ACS operation processes to internal stakeholders and end-users. • Review account contract terms and agreements, ensuring compliance and mitigating risks. • Demonstrate strong communication skills in interacting with team members, stakeholders, and external partners.