【公共區域】公共清潔員 Public Area Attendant

1. 清潔與維護，熟悉酒店所有公共區域，並確保日常保潔工作及時完成。 2. 有效地處理應急事件。與主管溝通化學清潔用品使用事宜，彙報發現的問題並提出整改建議。向上彙報客人的回饋。 3. 安全正確地使用清潔設備。合理保持清潔用品的存貨量，並盡可能對資源進行再利用。 4. 掌握酒店各類特殊活動資訊，以便發現並滿足客人需求。熟悉酒店情況，向客人提供相關資訊。樂於幫助客人，並按照客人要求陪同其到達酒店內指定地點。 5. 參與部門會議。完成管理層交辦的工作。 Operations & Cleaning Maintains cleanliness of all hotel public areas according to schedule. Handles emergencies effectively and efficiently. Communicates with Housekeeping Supervisor regarding chemical usage, issues, and improvement suggestions. Guest Service & Information Maintains knowledge of hotel information, special programs, and events to assist guests. Assists guests and escorts them to locations within the hotel as requested. Equipment & Inventory Operates cleaning equipment safely and responsibly. Maintains Basic stock levels of cleaning supplies and recycles where possible. Accountability This position reports directly to the Housekeeping Supervisor. The Public Area Attendant is responsible for maintaining the cleanliness and presentation of all public areas within the hotel. This role is crucial in ensuring a pleasant and safe environment for guests and staff, and contributing to the hotel's overall image.