Student Affairs Assistant – Job Description

Position Overview This position combines front desk and student affairs responsibilities, including answering mainline calls, greeting visitors, administrative assistance, and supporting daily student-related operations to ensure smooth functioning of school affairs. Key Responsibilities • Reception & Communication: Answer and transfer phone calls in both English and Chinese, greet visitors, handle general inquiries, and support internal communication. • Order & Administrative Tasks: Track and purchase orders for events; assist with printing, binding, laminating, and distributing documents. • Mail & Package Handling: Handle daily delivery and dispatch of mail, packages, and school documents, including use of carts and lifting. • Attendance & Leave: Complete attendance entry on time, manage sick/leave requests, and contact parents for absence verification. • Event & Exam Assistance: Support event logistics and reminders for entrance exams, parent conferences, and provide onsite support during exams. • Lost & Found / Announcements: Maintain lost-and-found records and assist with fluent English announcements for students. Qualifications & Skills • Strong organizational and multitasking skills • Excellent communication and customer service skills in English and Chinese • Proficiency in Microsoft Office and Google Workspace • Detail-oriented and capable of independently managing administrative tasks • Prior experience in front desk or school administrative roles is a plus • Driver’s license and personal vehicle required • Willingness to support school events per the official calendar • Able to provide a police clearance certificate • 具備英中能力